Doxim CRM Overview

Doxim CRM centralizes customer information, boosting staff productivity and driving sales and marketing success for financial services. It supports banks and credit unions with pre-built flows and quick implementation.

Use Cases

Customers recommend Engagement Management, Onboarding, Campaign Management, as the business use cases that they have been most satisfied with while using Doxim CRM.

Other use cases:

  • Personalized Marketing
  • Customer Feedback Management
  • Workflow Management
  • Segmentation And Targeting
  • Digital Signature
  • Relationship Management
  • Contact List Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Doxim CRM.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Manage Risk
  • Improve ROI
  • Improve Efficiency
  • Improve Visibility
See all business priorities See less business priorities

Doxim CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Doxim CRM's features include Personalization, and Feedback Surveys. and Doxim CRM support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Doxim CRM analytics capabilities include Custom Reports, and Analytics.

Reviews

"All told, the pilot turned out to be a resounding success. We are now expanding the solution within the leasing business unit as well as showcasing the benefits of Doxim document imaging to other departments. The interest is strong and I would antic...ipate that many other areas of the business will be looking to take advantage of this capability in the very near future." - Paul Hood

Doxim CRM, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Doxim CRM

Top Industries

  • Financial Services
  • Accounting
  • Banking

Popular in

Doxim CRM is popular in Financial Services, Accounting, and Banking and is widely used by

Comprehensive Insights on Doxim CRM Use Cases

How does Doxim CRM address your Engagement Management Challenges?

How can Doxim CRM optimize your Onboarding Workflow?

How does Doxim CRM address your Campaign Management Challenges?

What makes Doxim CRM ideal for Personalized Marketing?

How does Doxim CRM address your Customer Feedback Management Challenges?

25+ more Business Use Cases

8 buyers and buying teams have used Cuspera to assess how well Doxim CRM solved their CRM needs. Cuspera uses 474 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Doxim CRM testimonial

Paul Hood

Senior Business Analyst, Westminster Savings

Westminster Savings

All told, the pilot turned out to be a resounding success. We are now expanding the solution within the leasing business unit as well as showcasing the benefits of Doxim document imaging to other departments. The interest is strong and I would anticipate that many other areas of the business will b...e looking to take advantage of this capability in the very near future.

Testimonial By Paul Hood
Doxim CRM testimonial

Caroline Sixsmith

V.P of Operations

Worldsource

Choosing to streamline our account opening system was a nobrainer. The manual process was no longer feasible for us and could not support our future growth objectives. As an NBCN correspondent, rolling out the Doxim Client Onboarding solution was extremely easy and took less than two months to depl...oy. Everything we needed, including the forms, was already in place allowing for quick adoption.

Testimonial By Caroline Sixsmith
Doxim CRM testimonial

Matt Welykholowa

Project Manager

Conexus Credit Union

We wanted a situation where the member tells the story once, and all our teams and channels wrap themselves around the member. Testimonial By Matt Welykholowa
CUSTOMERS TESTIMONIALS
Doxim CRM testimonial

Paul Hood

Senior Business Analyst, Westminster Savings

Westminster Savings

All told, the pilot turned out to be a resounding success. We are now expanding the solution within the leasing business unit as well as showcasing the benefits of Doxim document imaging to other departments. The interest is strong and I would anticipate that many other areas of the business will b...e looking to take advantage of this capability in the very near future.

Testimonial By Paul Hood
Doxim CRM testimonial

Caroline Sixsmith

V.P of Operations

Worldsource

Choosing to streamline our account opening system was a nobrainer. The manual process was no longer feasible for us and could not support our future growth objectives. As an NBCN correspondent, rolling out the Doxim Client Onboarding solution was extremely easy and took less than two months to depl...oy. Everything we needed, including the forms, was already in place allowing for quick adoption.

Testimonial By Caroline Sixsmith
Doxim CRM testimonial

Matt Welykholowa

Project Manager

Conexus Credit Union

We wanted a situation where the member tells the story once, and all our teams and channels wrap themselves around the member. Testimonial By Matt Welykholowa

Case Studies

Financial Services

CASE STUDY Aviso Wealth

Doxim helped Aviso Wealth move to a single service provider. The transition was easy. Doxim offers customer communications management and engagement technology. Their solutions help financial service...s companies improve customer engagement and reduce costs. Aviso Wealth benefited from Doxim's integrated SaaS software and managed services.

Financial Services

CASE STUDY PenFinancial

Doxim helped PenFinancial save money with eStatements. PenFinancial used Doxim's customer communications management solution. The solution improved efficiency and reduced costs. PenFinancial saw sign...ificant savings by switching to eStatements. The case highlights benefits for financial services using Doxim's technology.

Banking

CASE STUDY Top 5 Canadian Bank

Doxim CCM helped a top 5 Canadian bank send secure electronic communications. The bank needed a way to keep customer information safe. Doxim provided a customer communications management solution. Th...is made digital messages more secure. The bank improved how it talks to customers and kept data protected.

Banking

CASE STUDY InFirst Federal Credit Union

Doxim email marketing helped InFirst Federal Credit Union improve their cross sell initiatives. The credit union used Doxim's customer engagement technology. The solution aimed to increase customer e...ngagement and revenue. Doxim provided omnichannel communications and payment solutions. The case highlights the use of SaaS software for operational efficiency.

Banking

CASE STUDY CU

Doxim helped CU achieve a return on investment in just 10 months. CU used Doxim's customer communications management and engagement technology. The solution improved customer engagement and reduced c...osts. Doxim's software provided omnichannel communications and payment solutions. CU saw fast results with increased efficiency and better customer experience.

Government Administration

CASE STUDY The City of Olathe, KS

Doxim helped the City of Olathe, KS, launch a rapid-response payment arrangement program during the pandemic. The city needed a fast way to help residents manage payments. Doxim provided a solution f...or customer communications and payment management. This allowed the city to support residents quickly and efficiently. The program improved service delivery during a critical time.

lightning

Peers used Doxim CRM for engagement management and onboarding

Doxim CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.78/5 ★

Read Reviews (63)
Analytics

4.59/5 ★

Read Reviews (11)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.78/5 ★

Read Reviews (63)
Analytics

4.59/5 ★

Read Reviews (11)

Software Failure Risk Guidance

?

for Doxim CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Doxim CRM

Doxim Inc Profile

Company Name

Doxim Inc

Company Website

https://www.doxim.com/

HQ Location

220 Spring St, Herndon, Virginia 20170, US

Employees

501-1000

Social

Financials

M&A