Doxim CRM Overview

Doxim CRM centralizes customer information, boosting staff productivity and driving sales and marketing success for financial services. It supports banks and credit unions with pre-built flows and quick implementation.

Use Cases

Customers recommend Engagement Management, Onboarding, Campaign Management, as the business use cases that they have been most satisfied with while using Doxim CRM.

Other use cases:

  • Personalized Marketing
  • Customer Feedback Management
  • Workflow Management
  • Segmentation And Targeting
  • Digital Signature
  • Relationship Management
  • Contact List Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Doxim CRM.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Manage Risk
  • Improve ROI
  • Improve Efficiency
  • Improve Visibility
See all business priorities See less business priorities

Doxim CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Doxim CRM's features include Personalization, and Feedback Surveys. and Doxim CRM support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Doxim CRM analytics capabilities include Custom Reports, and Analytics.

Reviews

"Doxim committed to meet targets, and succeeded consistently. As an executive sponsor,I was very satisfied. In all areas Doxim met or exceeded expectations." - Ernie Nichiporik

Peer review evidence (same sources as the product rating summary)

"...Doxim s Customer Engagement Platform helps financial institutions transform their client experience, communicate effectively throughout the client lifecycle and improve cross-sell and upsell activities that drive increased wallet share...." Case Study TCU Financial Group
"...Doxim Client Onboarding Features. ..." CRM for Financial Services
"...CRM+ is an integrated CRM Suite that includes the Doxim Business Analytics and Campaign Management solutions...." CRM for Financial Services

Doxim CRM, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Doxim CRM

Top Industries

  • Financial Services
  • Accounting
  • Banking

Popular in

Doxim CRM is popular in Financial Services, Accounting, and Banking and is widely used by

Doxim CRM Customer wins, Customer success stories, Case studies

What Are the key features of Doxim CRM for Engagement Management?

How can Doxim CRM optimize your Onboarding Workflow?

Why is Doxim CRM the best choice for Campaign Management?

What benefits does Doxim CRM offer for Personalized Marketing?

Why is Doxim CRM the best choice for Customer Feedback Management?

8 buyers and buying teams have used Cuspera to assess how well Doxim CRM solved their CRM needs. Cuspera uses 474 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Doxim CRM testimonial

Ernie Nichiporik

SVP, Operations & Service

Aviso Wealth

Doxim committed to meet targets, and succeeded consistently. As an executive sponsor,I was very satisfied. In all areas Doxim met or exceeded expectations. Testimonial By Ernie Nichiporik
Doxim CRM testimonial

Amy Gertsma

V.P. Information Services, Encompass Credit Union

CUPS

Many Members have commented about the new graphics in our statement messages. So it’s very apparent that our new graphics based ads have much more impact than plain text ones. Testimonial By Amy Gertsma
Doxim CRM testimonial

Caroline Sixsmith

V.P of Operations

Worldsource

Choosing to streamline our account opening system was a nobrainer. The manual process was no longer feasible for us and could not support our future growth objectives. As an NBCN correspondent, rolling out the Doxim Client Onboarding solution was extremely easy and took less than two months to depl...oy. Everything we needed, including the forms, was already in place allowing for quick adoption.

Testimonial By Caroline Sixsmith
CUSTOMERS TESTIMONIALS
Doxim CRM testimonial

Ernie Nichiporik

SVP, Operations & Service

Aviso Wealth

Doxim committed to meet targets, and succeeded consistently. As an executive sponsor,I was very satisfied. In all areas Doxim met or exceeded expectations. Testimonial By Ernie Nichiporik
Doxim CRM testimonial

Amy Gertsma

V.P. Information Services, Encompass Credit Union

CUPS

Many Members have commented about the new graphics in our statement messages. So it’s very apparent that our new graphics based ads have much more impact than plain text ones. Testimonial By Amy Gertsma
Doxim CRM testimonial

Caroline Sixsmith

V.P of Operations

Worldsource

Choosing to streamline our account opening system was a nobrainer. The manual process was no longer feasible for us and could not support our future growth objectives. As an NBCN correspondent, rolling out the Doxim Client Onboarding solution was extremely easy and took less than two months to depl...oy. Everything we needed, including the forms, was already in place allowing for quick adoption.

Testimonial By Caroline Sixsmith
 

Central Alabama Water - Utilities - Large

Central Alabama Water Selects Doxim to Enhance the Customer Payment ...

USA

Central Alabama Water, the largest water utility in Alabama, has selected Doxim's customer payment solution to enhance its customer payment experience. This strategic partnership, building on a 20-ye...ar relationship, will integrate Doxim's payment portal with existing communications solutions, offering omnichannel payment options and improving operational efficiency and customer engagement.

Read on →

Conexus Credit Union - Banking - Large

Doxim CRM helped Conexus Credit Union boost member satisfaction and efficiency. After a strategic rollout and inclusive planning, staff saw a big jump in Net Promoter Score (NPS). Training included o...nline modules and champion-led sessions. Teams from all business lines joined the process. Staff now suggest new features, and yearly upgrades are planned.

PenFinancial Credit Union - Banking - Medium

Doxim eStatement helped PenFinancial Credit Union boost eStatement adoption by 45%. In just three months, adoption rose 27%. After one year, 66% of members used eStatements. PenFinancial cut postage ...and mail costs by over 70%. Staff now respond faster to member requests with easy online access to statements. Targeted marketing messages on statements replaced costly inserts.

InFirst Federal Credit Union - Banking - Medium

Doxim Email Marketing helped InFirst Federal Credit Union boost cross-sell efforts. The credit union needed a cost-effective way to reach members across the U.S. Traditional marketing was too expensi...ve and not effective. With Doxim, InFirst grew deposit accounts by 24% and loan accounts by 190%. They also cut their marketing budget by 40%.

Worldsource Securities - Financial Services - Large

Doxim's enterprise client onboarding application helped Worldsource Securities boost advisor productivity. The solution streamlined onboarding, reducing manual paperwork and errors. Advisors now spen...d less time on administration and more on client service. The platform improved compliance and client satisfaction. Worldsource Securities delivers faster, more accurate onboarding for its clients.

leading Canadian-based global financial institution - Banking - Very Large

Doxim's Customer Communications Management (CCM) platform helped a leading Canadian-based global financial institution improve secure electronic communications. The bank serves over 11 million client...s worldwide. 8 million users enrolled in Doxim CORE360 for communications. 2.4 million users get at least one message each month. Doxim CCM supports statements, payment confirmations, alerts, email, SMS, and voice response.

lightning

Peers used Doxim CRM for engagement management and onboarding

Doxim CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.78/5

Read Reviews (63)
Analytics

4.59/5

Read Reviews (11)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.78/5

Read Reviews (63)
Analytics

4.59/5

Read Reviews (11)

Software Failure Risk Guidance

?

for Doxim CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Doxim CRM

Doxim Inc News

Executive

Doxim Scales Utility Payments Team to Support Rapid Market Growth - PR Newswire

Doxim has expanded its utility payments team to enhance its omnichannel billing-to-payments solutions for utilities. This strategic hiring of industry experts aims to address the growing need for secure and flexible payment options, improving customer experiences. The expansion reflects Doxim's commitment to delivering integrated communications solutions that simplify operations for utility providers.

Doxim Inc Profile

Company Name

Doxim Inc

Company Website

https://www.doxim.com/

HQ Location

220 Spring St, Herndon, Virginia 20170, US

Employees

501-1000

Social

Financials

M&A