CUSPERA

DigitalGenius

4.34 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(1185 Reviews)

DigitalGenius | Customer Service Automation Platform

AI Powered
Connect with Vendor

Peer and Expert Reviews
for DigitalGenius

Goals

Enhance customer relationships and Improve ROI are the most popular goals peers achieved using DigitalGenius .

Other goals:

  • Scale best practices
  • Improve efficiency
  • Increase sales & revenue
See all goals See less goals

Channels

It is the best suited for e-mail, social media, Facebook, channels.

Other channels:

  • chat
  • text SMS
See all channels See less channels

Processes

Peers recommend customer feedback management, customer case management, engagement management, as the business processes that they have been most satisfied while using DigitalGenius .

Read Reviews of Business Process for DigitalGenius

Customer feedback management

Measuring customer satisfaction

Measuring net promoter score

Customer case management

Engagement management

Engaging and following up

Social media management

Social media analytics

Workflow management

Contact list management

Training & onboarding

Lead tracking

Lifetime value management

See allless Activities

Peers used DigitalGenius to Enhance customer relationships and Improve ROI

Verify if it works for you

IT and Other Capabilities
for DigitalGenius

  • Low
  • Medium
  • High

data

Data Export

Data Import

Support

Chat Support

24/7 Support

Email Support

Phone Support

Other

AI Powered

Analytics

Custom Reports

Failure Risk Guidance Security Report ?

See Sample Risk Report

Overall Risk Meter

Low Medium High

Top Failure Risks for DigitalGenius

Get Failure Risk Report

First 5 Reports are Free

Find software similar to DigitalGenius

Find Similar Software

Vendor Profile Details

Company Name DigitalGenius
HQ Location 1 Canada Square,London, GB
Employees 51-100
Social