4.34 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(1185 Reviews)

DigitalGenius | Customer Service Automation Platform

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Peer and Expert Reviews
for DigitalGenius


Enhance customer relationships and Improve ROI are the most popular goals peers achieved using DigitalGenius .

Other goals:

  • Scale best practices
  • Improve efficiency
  • Increase sales & revenue
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It is the best suited for e-mail, social media, Facebook, channels.

Other channels:

  • chat
  • text SMS
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Peers recommend customer feedback management, customer case management, engagement management, as the business processes that they have been most satisfied while using DigitalGenius .

Read Reviews of Business Process for DigitalGenius

Customer feedback management

Measuring customer satisfaction

Measuring net promoter score

Customer case management

Engagement management

Engaging and following up

Social media management

Social media analytics

Workflow management

Contact list management

Training & onboarding

Lead tracking

Lifetime value management

See allless Activities

Peers used DigitalGenius to Enhance customer relationships and Improve ROI

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IT and Other Capabilities
for DigitalGenius

  • Low
  • Medium
  • High


Data Export

Data Import


Chat Support

24/7 Support

Email Support

Phone Support


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Vendor Profile Details

Company Name DigitalGenius
HQ Location 1 Canada Square,London, GB
Employees 51-100