CXAIR Overview

Connexica delivers actionable insights through its business intelligence solutions. Known for its fully managed data management and analytics services, Connexica integrates AI and machine learning to simplify analytics while reducing costs. The platform supports various sectors, including healthcare with its QUEST clinical audit solution, and offers tools like CXAIMS for streamlined procurement and inventory management. Connexica's unique value lies in its ability to tailor solutions to specific organizational needs, ensuring data is utilized effectively. This adaptability is highlighted by partnerships with entities like Mosscare St Vincent’s Housing Group, showcasing its impact across diverse industries.

Use Cases

Customers recommend Social Media Analytics, Helpdesk Management, Competitive Intelligence, as the business use cases that they have been most satisfied with while using CXAIR.

Other use cases:

  • Onboarding
  • Funnel Analysis
  • Rating And Review Management
  • Performance Management
  • Generation Of New Leads
  • Collaboration
  • Engaging And Following Up
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Business Priorities

Improve ROI and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using CXAIR.

Other priorities:

  • Improve Efficiency
  • Improve Digital And Social Presence
See all business priorities See less business priorities

CXAIR Use-Cases and Business Priorities: Customer Satisfaction Data

CXAIR's features include Dashboard. and CXAIR support capabilities include 24/7 Support, Chat Support, Email Support, etc. also CXAIR analytics capabilities include Analytics, and Custom Reports.

Reviews

"...CXAir is giving us the opportunity to update and revitalise our reporting strategy and business intelligence provision across our hospitals...." Peer review by Andrew Ferguson, Hospital & Health Care

Peer review evidence (same sources as the product rating summary)

"...Teams can use this system to analyze business-wide data and create a range of pre-canned analyses, reports and dashboards...." Peer review
"...Friendly and helpful support team Connexica is local to MPFT Easy to click and view reports via Menu Icons..." Peer review by Jan Griffiths, Health, Wellness and Fitness
"...Connexica offers self-service business intelligence software...." Peer review

CXAIR, belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Cxair by Connexica delivers actionable insights to drive organizational change. Discover more about how Connexica transforms data into strategic decisions.

Popular Business Setting

for CXAIR

Top Industries

  • Health, Wellness and Fitness
  • Financial Services
  • Hospital & Health Care

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

CXAIR is popular in Health, Wellness And Fitness, Financial Services, and Hospital & Health Care and is widely used by Enterprise, Mid Market, and Large Enterprise.

CXAIR Customer wins, Customer success stories, Case studies

How does CXAIR facilitate Social Media Analytics?

11 buyers and buying teams have used Cuspera to assess how well CXAIR solved their Business Intelligence needs. Cuspera uses 258 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

 

From Complaint to Closure: How Faster Data Access Cuts Repair Response Times and Rebuilds Tenant Trust — Connexica

Connexica's CXAIR platform integrates repairs, complaints, and asset data into a unified view, enhancing tenant trust by reducing repair response times. This solution allows housing officers to acces...s comprehensive property histories instantly, improving communication and issue resolution. Management benefits from real-time visibility into response times and recurring issues, facilitating proactive management and evidence-based tenant communication.

Read on →
 

Sheffield Teaching Hospitals - Healthcare - Very Large

All — News — Connexica

Sheffield, UK

Sheffield Teaching Hospitals has adopted Connexica's CXQUEST platform to eliminate paper-based audits in its Infection Prevention and Control team, enhancing data management and operational efficienc...y.

Read on →
 

Mosscare St Vincent's Housing (MSV) - Social Housing - Medium

From Fragmented Data to Shared Insight: MSV Housing's Executive Director Writes for Inside Housing — Connexica

Manchester, UK

Mosscare St Vincent's Housing (MSV) has transformed its data management by adopting Connexica's solutions. MSV's Executive Director highlights the shift from fragmented data to actionable insights, e...nhancing compliance dashboards and risk-based data usage. This partnership helps MSV's neighborhood teams access critical insights for operational improvements.

Read on →
 

Marsden Building Society - Banking - Small

Nelson, UK

Marsden Building Society used Connexica's data discovery solution. The platform helped them access real-time, accurate data. This improved their decision making. The solution gave them a single view ...of their data. Marsden Building Society could act on facts, not guesswork. This led to better business outcomes.

Total Intelligence - Information Technology And Services - Small

London, UK

Total Intelligence partnered with Connexica to enhance their data analytics capabilities. The case study features a Q&A format, highlighting how Total Intelligence leveraged Connexica's solutions. Th...e focus is on improving business intelligence and data-driven decision making. The partnership enabled Total Intelligence to deliver better insights to their clients. The story demonstrates the value of advanced analytics in IT services.

Clearview - Information Technology And Services - Small

UK

Clearview partnered with Connexica to enhance their data analytics capabilities. The case study features a Q&A format, highlighting Clearview's experience with Connexica's solutions. Clearview shares... how the partnership improved their service delivery and client outcomes. The collaboration enabled better data-driven decision making. The story demonstrates the value of Connexica for IT service providers.

lightning

Peers used CXAIR for social media analytics and helpdesk management

CXAIR Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.66/5 ★

Read Reviews (43)
Custom Reports

4.60/5 ★

Read Reviews (64)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.66/5 ★

Read Reviews (43)
Custom Reports

4.60/5 ★

Read Reviews (64)

Software Failure Risk Guidance

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for CXAIR

Overall Risk Meter

Low Medium High

Top Failure Risks for CXAIR

Connexica Ltd News

Awards

Connexica and MSV Housing Win Best Use of Data & Technology at the Housing Executive Awards — Connexica

Connexica and MSV Housing won the Best Use of Data & Technology award at the Housing Executive Awards 2026. Their collaboration focuses on leveraging data to enhance decision-making and improve community services. This recognition underscores the importance of data and technology in the social housing sector.

Awards

Connexica shortlisted for Housing Executive Award — Connexica

Connexica has been shortlisted for the Best Use of Data & Technology at the Housing Executive Awards for its project with MSV Housing, which integrates data from various systems to provide actionable insights for better decision-making in housing management.

Product

From Complaint to Closure: How Faster Data Access Cuts Repair Response Times and Rebuilds Tenant Trust — Connexica

Connexica's CXAIR platform integrates repairs, complaints, asset, and contact data into a single view, enhancing housing officers' ability to quickly resolve tenant issues and improving management's visibility of response times. This integration reduces repair response times and rebuilds tenant trust by providing real-time, comprehensive data access.

Partnership

MSV announces partnership with data specialist Connexica

Connexica has partnered with Mosscare St Vincents (MSV) Housing Group to enhance data management and insights. Connexica's expertise in data analytics has enabled MSV to integrate various data sources into a unified, real-time view, improving decision-making and service delivery. This collaboration has already led to actionable insights, such as identifying homes with low reported repairs, thereby enhancing tenant support.

Connexica Ltd Profile

Company Name

Connexica Ltd

Company Website

https://www.connexica.com/

HQ Location

Unit D, Dyson Court Dyson Way Stafford Technology Park Staffordshire ST18 0LQ, United Kingdom

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