Clickatell Transact Overview

Clickatell Transact expands product offerings and unlocks new revenue streams for virtual products. Payment processing is made easier with Clickatell Transact.

Use Cases

Customers recommend Workflow Management, Groups Management, Distribution Management, as the business use cases that they have been most satisfied with while using Clickatell Transact.

Other use cases:

  • Products & Pricelist Management
  • Proposal & Quote Management
  • Engaging And Following Up
See all use cases See less use cases

Business Priorities

Manage Risk and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Clickatell Transact.

Other priorities:

See all business priorities See less business priorities

Clickatell Transact Use-Cases and Business Priorities: Customer Satisfaction Data

Clickatell Transact works with different mediums / channels such as Chat. and Whatsapp.

Clickatell Transact, belong to a category of solutions that help POS. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Clickatell Transact Use Cases

How can Clickatell Transact enhance your Workflow Management process?

Case Studies

Transportation/Trucking/Railroad

CASE STUDY Imperial

Imperial used the Clickatell Chat Commerce Platform to improve communication with a major South African retailer. Before Clickatell, Imperial managed store queries through many channels, causing dela...ys and confusion. With Clickatell's Chat Flow and Chat Desk on WhatsApp, Imperial created a single, automated system for real-time updates and support. This change cut call center volumes by 50% and let agents handle more queries at once. The solution made communication faster, more efficient, and improved customer satisfaction.

Read more →
Hospital & Health Care

CASE STUDY National HealthCare Group

Clickatell helped National HealthCare Group use WhatsApp to give more South Africans access to healthcare. The challenge was high data costs and limited telemedicine for low-income groups during the ...Covid-19 pandemic. The solution was a WhatsApp-based service that let members connect with nurses and doctors for advice and consultations. This made healthcare more affordable and easy to reach. The partnership helped National HealthCare Group grow its reach and form new business partnerships.

Read more →

CASE STUDY FlySafair

FlySafair used the Clickatell platform to launch a WhatsApp chat commerce channel. The airline wanted to improve customer service and manage rapid growth. With Clickatell, FlySafair lets customers ge...t flight info, boarding passes, and make payments through WhatsApp. The solution reduced call center pressure and made travel easier for passengers. Customers now enjoy faster service and more convenience when flying with FlySafair.

Read more →
Internet

CASE STUDY Webafrica

Clickatell's WhatsApp Business API helped Webafrica, a leading South African ISP, manage rapid growth and improve customer experience. Webafrica needed to scale support as its customer base grew past... 200,000, especially during Covid-19 lockdowns. The Clickatell solution integrated with their in-house chat, enabling agents to handle more customers at once and offer support on familiar platforms. This led to higher customer satisfaction and allowed Webafrica to maintain service quality while growing quickly.

Read more →

Clickatell Transact Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

2.93/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

2.93/5 ★

Read Reviews (1)

Software Failure Risk Guidance

?

for Clickatell Transact

Top Failure Risks for Clickatell Transact

Clickatell, Inc. Profile

Company Name

Clickatell, Inc.

Company Website

https://www.clickatell.com/

HQ Location

303 Twin Dolphin Dr, Suite 600, Downtown Redwood City, California 94065, US

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

SERIES B