Civis Platform: Use-Cases, Insights and Reviews | 2026 Cuspera

Civis Analytics helped the City of Los Angeles unify and clean its 311 call data. The city launched the Know Your Community Initiative, making real-time 311 data and neighborhood information public. ...Residents can now access over 1,500 services and see updates on local issues. The platform supports data literacy and community engagement. Los Angeles uses this data to improve city services and build trust with residents.
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Civis helped Robin Hood find 10,000 eligible New Yorkers for EITC and SNAP benefits. Robin Hood wanted to increase participation in these government programs. Civis used census data and predictive mo...dels to identify where eligible people live. The models showed which neighborhoods had the biggest participation gaps. Robin Hood reached people eligible for over $15 million in benefits. Their campaign focused on the hardest-to-reach communities.
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Civis Analytics built a custom web app, Athena, for Warner Bros. Discovery to optimize media spend. The tool uses machine learning to help 20+ media planners allocate budgets across TV, digital, and ...more. Athena lets planners simulate scenarios and pick the best ROI. Since using Athena, Discovery cut its cost of acquisition in half. Over 100 campaigns each year now use this data-driven solution.
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Civis Analytics helped the Illinois Office of the State Treasurer boost 529 college savings plan enrollments by 40%. The office used predictive modeling to target residents most likely to sign up, fo...cusing on underrepresented groups and families with young children. Civis recommended a digital-first outreach strategy and built a dashboard for tracking results. Mail targets were 4.4 times more likely to open an account than the general population. Annual enrollment rates continue to grow by 8%.
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Civis Platform helped For Our Future Action Fund centralize 90% of its data work. The nonprofit used Civis to unify reporting and speed up voter outreach analysis. Before Civis, building reports took... too long and caused confusion. Now, the team spends less time wrangling data and more time making decisions. The Query tool lets them track outreach efforts in real time and improves program targeting.
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Civis Analytics helped Houston Food Bank unify its data systems before the 2021 Texas winter storm. With centralized data, the food bank quickly mapped demand and set up neighborhood shelter sites. T...hey distributed nearly 20 million pounds of food during the crisis, up 1.4 million pounds from the previous month. The new data system let them pinpoint where help was needed most. Houston Food Bank now uses these insights to better serve the community and expand partnerships.
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