Civis Platform: Product updates, Customer stories, and Insights | 2026 Cuspera

Civis Platform helped Warner Bros. Discovery cut their cost of acquisition in half. Discovery needed a data-driven way to allocate hundreds of millions in media spend. Civis built Athena, a custom we...b app using machine learning for media planning. Athena let planners simulate scenarios and pick the best ROI. Over 20 planners use Athena for 100+ campaigns each year. The tool improved decision making and media optimization.
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Civis Platform helped the U.S. President’s Malaria Initiative (PMI) manage and share data across 27 countries. PMI needed to consolidate, standardize, and securely share malaria data to improve publi...c health programs. Civis Platform provided a secure, unified solution for collaboration, reporting, and analytics. PMI increased efficiency for data teams, automated tasks, and improved data sharing and governance. The platform enabled faster insights and better planning for malaria control.
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Civis Analytics helped the City of Los Angeles overhaul its MyLA311 system. The city unified service request systems for 3.8 million residents and employees. MyLA311 now handles thousands of requests... weekly, with many completed in 24 to 72 hours. Civis enabled public access to real-time 311 data and maps. The Know Your Community Initiative gives residents updates on local services and events.
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Civis Analytics helped Houston Food Bank centralize its data systems before the 2021 Texas power crisis. The food bank unified data from programs, intake systems, and financial operations. This let t...hem quickly map demand and identify people most in need during the storm. In February 2021, they distributed nearly 20 million pounds of food, up 1.4 million pounds from the previous month. The solution improved crisis response and resource allocation.
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Civis Platform helped the Human Rights Campaign (HRC) unify millions of CRM records and data sources. HRC used Civis's data warehouse, reporting tools, and identity resolution to automate data integr...ation and deduplication. This solution saved $200k annually in infrastructure costs and increased mid-level giving by 130%. HRC now has a single source of truth, improved engagement, and in-house analytics. The platform eliminated data silos and manual processes, boosting efficiency for this nonprofit.
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Civis Analytics helped the Illinois Office of the State Treasurer boost 529 college savings plan enrollments by 40%. The office used Civis's predictive modeling to target underrepresented families an...d optimize outreach. Civis recommended a digital-first strategy and built a dashboard for tracking results. Mail targets were 4.4 times more likely to open an account. Enrollment rates now grow 8% each year.
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