Cisco CDR Reporting Overview

Variphy streamlines Unified Communications analytics by offering a comprehensive platform for Call Detail Record (CDR) reporting and call analytics. It provides a centralized view of all CDR analytics and management solutions, enhancing visibility and insight into communication systems. Variphy's platform is designed to support diverse industry needs, from healthcare providers gaining visibility into Cisco phone systems to international banks improving caller experience insights. The platform's ability to configure parameters and handle unlimited data makes it a reliable choice for organizations seeking detailed call analytics. Variphy's quick deployment, with a trial launch possible in just 20 minutes, underscores its user-friendly nature and efficiency in delivering actionable insights.

Use Cases

Customers recommend Call Analytics, Social Media Analytics, Collaboration, as the business use cases that they have been most satisfied with while using Cisco CDR Reporting.

Other use cases:

  • Communication Management
  • Call Recording
  • Conference Call Management
  • Helpdesk Management
  • Tracking Contacts
  • Call Searching
  • Call Scoring
See all use cases See less use cases

Business Priorities

Improve Internal Communications is the most popular business priority that customers and associates have achieved using Cisco CDR Reporting.

Cisco CDR Reporting Use-Cases and Business Priorities: Customer Satisfaction Data

Cisco CDR Reporting works with different mediums / channels such as Phone Calls. and E-Mail.

Cisco CDR Reporting's features include Dashboard, Recording, Alerts: Popups & Notifications, etc. and Cisco CDR Reporting support capabilities include 24/7 Support, Phone Support, Email Support, etc. also Cisco CDR Reporting analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Industry leading Cisco CDR Reporting & Call Analytics, UCCX Wallboard Reporting & Analytics, Change, Audit & As-Built Reporting, DN & Dial Plan Management, & Remote Phone Control & Macros all in a single pane of glass...." Peer review from Variphy

Cisco CDR Reporting, CARTO Platform, Hevo, Skyvia Platform, Phocas, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Cisco-cdr-reporting is enhanced by Variphy’s Call Analytics solution, offering quick call detail searches and comprehensive call flow insights. Users can track performance metrics, including busy hours, hunt groups, and answer rates.

Popular Business Setting

for Cisco CDR Reporting

Top Industries

  • Hospital & Health Care
  • Health, Wellness and Fitness
  • Automotive

Popular in

  • Enterprise
  • Large Enterprise
  • Mid Market

Cisco CDR Reporting is popular in Hospital & Health Care, Health, Wellness And Fitness, and Automotive and is widely used by Enterprise, Large Enterprise, and Mid Market.

Comprehensive Insights on Cisco CDR Reporting Use Cases

How does Cisco CDR Reporting address your Call Analytics Challenges?

What solutions does Cisco CDR Reporting provide for Social Media Analytics?

What solutions does Cisco CDR Reporting provide for Collaboration?

What Are the key features of Cisco CDR Reporting for Communication Management?

11+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Cisco CDR Reporting solved their Business Intelligence needs. Cuspera uses 1074 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

Case Studies

Government Administration

CASE STUDY U.S. government agency

A U.S. government agency needed real-time metrics for over 9,000 devices. They were manually creating reports, which was slow and hard to use. They chose Variphy to track and report on their phone sy...stem. With Variphy, they could make reports quickly and see real-time data. This helped them reduce customer wait times by 30%. The agency found the tool easy to use and helpful for improving customer service.

Frequently Asked Questions(FAQ)

for Cisco CDR Reporting

What are the top features of Cisco CDR Reporting?

Dashboard, Recording and Alerts: popups & Notifications are some of the top features of Cisco CDR Reporting.

Who uses Cisco CDR Reporting?

Cisco CDR Reporting is used by Hospital & Health Care, Health, Wellness And Fitness and Automotive among other industries.

What are Cisco CDR Reporting alternatives?

CARTO Platform, Hevo, Skyvia Platform and Phocas are popular alternatives for Cisco CDR Reporting.

Where is Cisco CDR Reporting located?

Cisco CDR Reporting is headquartered at 722 Old Jonas Hill Rd, Lafayette, CA 94549, US.
lightning

Peers used Cisco CDR Reporting for call analytics and social media analytics

Cisco CDR Reporting Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.67/5

Read Reviews (165)
Custom Reports

4.36/5

Read Reviews (315)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.67/5

Read Reviews (165)
Custom Reports

4.36/5

Read Reviews (315)

Software Failure Risk Guidance

?

for Cisco CDR Reporting

Overall Risk Meter

Low Medium High

Top Failure Risks for Cisco CDR Reporting

Variphy News

Product

Variphy Introduces Support for Microsoft Teams DID Management

Variphy has launched new support for Microsoft Teams direct inward dialing (DID) management. This update enables organizations to manage and analyze Teams DID assignments within Variphys call analytics platform. The integration streamlines number administration and enhances unified communications reporting for enterprises using Microsoft Teams.

Product

Variphy Introduces CUBE CDR Reporting and Analytics in Variphy Cloud for Greater Granularity

Variphy introduces CUBE CDR Reporting and Analytics in Variphy Cloud for enhanced data granularity.

Product

Variphy Introduces CUBE CDR Reporting and Analytics in Variphy Cloud for Greater Granularity

Variphy has introduced CUBE CDR Reporting and Analytics in Variphy Cloud, offering greater granularity.

Variphy Profile

Company Name

Variphy

Company Website

https://www.variphy.com

HQ Location

722 Old Jonas Hill Rd, Lafayette, CA 94549, US

Employees

11-50

Social

Financials

PRIVATE