Hansen CASH+ Call Recording Overview

Hansen Software's CASH+ Call Recording and Call Accounting Software addresses the critical need for accurate call documentation in businesses. This solution captures and records all essential telephone interactions, ensuring compliance and enhancing accountability. By providing detailed call reports, it assists organizations in analyzing communication patterns, identifying trends, and managing telecommunication expenses effectively. This tool is particularly beneficial for industries where precise call tracking is crucial, such as customer service, sales, and legal sectors. With its robust reporting capabilities, businesses can make informed decisions based on comprehensive call data, thus improving operational transparency and efficiency.

Use Cases

Customers recommend Call Recording, Call Searching, Engagement Management, as the business use cases that they have been most satisfied with while using Hansen CASH+ Call Recording.

Other use cases:

  • Onboarding
  • Coaching
  • Telemarketing
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Business Priorities

Enhance Customer Relationships and Manage Risk are the most popular business priorities that customers and associates have achieved using Hansen CASH+ Call Recording.

Other priorities:

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Hansen CASH+ Call Recording Use-Cases and Business Priorities: Customer Satisfaction Data

Hansen CASH+ Call Recording works with different mediums / channels such as Phone Calls.

Hansen CASH+ Call Recording's features include Recording, and Alerts: Popups & Notifications. and Hansen CASH+ Call Recording support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Hansen CASH+ Call Recording analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Using the CASH+ Call Recording software you can search and review calls by telephone number, station name, station numbers, line, trunk, call type and much more...." Peer review from Hansen Software

Cash-Hansen-Call-Recording seamlessly integrates with CASH+ software, offering a flexible and reliable call recording solution. This ensures all call recording needs are efficiently met.

Popular Business Setting

for Hansen CASH+ Call Recording

Top Industries

  • Insurance

Popular in

  • Small Business

Hansen CASH+ Call Recording is popular in Insurance, and is widely used by Small Business,

Comprehensive Insights on Hansen CASH+ Call Recording Use Cases

How does Hansen CASH+ Call Recording facilitate Call Recording?

3+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Hansen CASH+ Call Recording solved their business needs. Cuspera uses 336 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Hospitality

CASE STUDY Best Western PLUS Mission City Lodge

CASH+ call accounting software helped Best Western PLUS Mission City Lodge integrate with a new Panasonic KX-TDE600 phone system. The system was installed by Adtech Systems Inc. Integration with DuVo...ice's voicemail service was easy. The Panasonic system worked well with the existing Hansen CASH+ software. This made hotel operations smoother and more efficient.

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CASE STUDY Digital DataComm

CASH+ Call Accounting helped Digital DataComm solve a technical problem quickly. Chris from Hansen Software provided fast troubleshooting and resolved the issue. The customer praised the support team... and said they would contact Hansen Software again for future needs. The testimonial highlights strong customer service and effective problem resolution.

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Hospitality

CASE STUDY Best Western PLUS Grosvenor Airport Hotel

CASH+ Call Management by Hansen Software helps Best Western PLUS Grosvenor Airport Hotel manage call accounting. The hotel uses the software to track calls and post charges to their property manageme...nt system. Staff find the software easy to use and the training helpful. The solution fits the hotel's needs and supports efficient telephone cost recovery. The hotel recommends CASH+ for other Best Western properties.

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lightning

Peers used Hansen CASH+ Call Recording for call recording and call searching

Hansen CASH+ Call Recording Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.81/5 ★

Read Reviews (11)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.81/5 ★

Read Reviews (11)

Software Failure Risk Guidance

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for Hansen CASH+ Call Recording

Overall Risk Meter

Low Medium High

Top Failure Risks for Hansen CASH+ Call Recording

Hansen Software Profile

Company Name

Hansen Software

Company Website

https://www.hansensoftware.com/

HQ Location

1855 Kirschner Rd, Kelowna, British Columbia V1Y, CA

Employees

2-10

Social

Linkedin

Financials

NA