Product Business Settings
C-Desk is popular in Information Technology And Services, Computer & Network Security, and Education industries and is widely used by Mid Market, Enterprise, and Small Business.
C-Desk Product Overview
cDesk offers a versatile helpdesk solution that serves as an intranet for companies, integrating service request management with asset management and project tracking. Its capabilities extend to complaint management, query handling, and customer support, making it a comprehensive tool for IT, HR, and administrative teams. The platform's features include a knowledge base, employee profiles, and a ticketing system, facilitating efficient internal communication and task management. Unique elements like a birthday calendar and photo gallery enhance employee engagement. The E-Logs feature acts as a digital logbook, while the notice board and chat functions support real-time updates and interactions. cDesk's web-based nature ensures easy access and customization, catering to diverse organizational needs.
How satisfied the customers are with C-Desk use-cases
Reviews
"...Free service desk / Helpdesk application with lots of other features for whole organisation...." Peer review from C-Desk
C-Desk Customer Insights, Testimonials and Case Studies
Peers used C-Desk for helpdesk management and knowledge management
C-Desk Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (14) |
| Analytics | Read Reviews (1) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (14) |
| Analytics | Read Reviews (1) |
Software Failure Risk Guidance
?for C-Desk
Top Failure Risks for C-Desk
C-Desk Technology Pvt. Ltd. Profile
Company Name
C-Desk Technology Pvt. Ltd.
Company Website
http://www.cdesk.in/HQ Location
L 401, Tex center, Near Narayan Plaza,, Chandivili, Off Saki Vihar Road, Andheri (E), Mumbai - 400 072.
