C-Desk Overview
This is a summary of the comprehensive capabilities and benefits of C-Desk based on over 155 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
C-Desk, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if C-Desk is right for your needs? Our Cuspera AI engine can evaluate how C-Desk fits your specific business needs, industry, and context. Get your personalized assessment report today.
C-Desk supports business activities such as:
- Helpdesk Management
- Knowledge Management
- Event Management
- Sending & Publishing Communications
- Meeting Management
C-Desk can help you with many business goals, such as Enhance Customer Relationships, Improve Internal Communications, and Improve Efficiency. It can help manage these activities if you use Promotions Coupons Chat etc. for these needs. As a solution, C-Desk's capabilities include Feedback Surveys, and Ticketing.
C-Desk Information Technology and Services Vertical is its biggest customer base.
Reviews
"...helpdesk software is so comprehensive and can work well across multiple departments especially at my workplace where there a several faculties...." Peer review by dickson m., accounting assistant, Education
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well C-Desk solved their Help Desk needs. Cuspera uses 155 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Business Priorities
Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities peers achieved using C-Desk.
Use Cases
Peers recommend Helpdesk Management , Knowledge Management , Event Management , as the business use cases that they have been most satisfied while using C-Desk.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management |
4.92/5 ★ |
"...helpdesk software is so comprehensive and can work well across multiple departments especially at my workplace where there a several faculties...." Peer review by dickson m., accounting assistant, Education |
| Knowledge Management with Promotions and Coupons |
4.75/5 ★ |
"...Knowledge base...." Peer review from C-Desk |
| Event Management with Promotions, Coupons and Chat |
4.01/5 ★ |
"...Many bundled features along with Helpdesk which can be used by every department in an organization, Like Asset Management, Events and Photo Gallery, Calenders, Knowledge Base, Projects and Tasks, Surveys and Forms, Cash Voucher Management System,..." Peer review by Deepak T., Customer Support Manager, Information Technology and Services |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management |
4.92/5 ★ |
"...helpdesk software is so comprehensive and can work well across multiple departments especially at my workplace where there a several faculties...." Peer review by dickson m., accounting assistant, Education |
|
| Knowledge Management with Promotions and Coupons |
4.75/5 ★ |
"...Knowledge base...." Peer review from C-Desk |
|
| Event Management with Promotions, Coupons and Chat |
4.01/5 ★ |
"...Many bundled features along with Helpdesk which can be used by every department in an organization, Like Asset Management, Events and Photo Gallery, Calenders, Knowledge Base, Projects and Tasks, Surveys and Forms, Cash Voucher Management System,..." Peer review by Deepak T., Customer Support Manager, Information Technology and Services |
|
7+ more Business Use Cases
Our AI advisor, Wyz, harnessed 155 insights from peers and experts to help you assess how these C-Desk use cases fit your Help Desk needs.
Popular Business Setting
for C-Desk
Top Industries
- Information Technology and Services
- Computer & Network Security
- Education
Popular in
- Mid Market
- Enterprise
- Small Business
Peers used C-Desk to Enhance customer relationships and Improve internal communications
Peer and Expert Opinion on Features
for C-Desk
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (12) |
| Ticketing | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (12) |
| Ticketing | Read Reviews (6) |
IT and Other Capabilities
for C-Desk
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (4) |
| Data Export | Read Reviews (5) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (4) |
| Data Export | Read Reviews (5) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (46) |
| Email Support | Read Reviews (4) |
| Chat Support | Read Reviews (4) |
| Phone Support | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (46) |
| Email Support | Read Reviews (4) |
| Chat Support | Read Reviews (4) |
| Phone Support | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (14) |
| Analytics | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (14) |
| Analytics | Read Reviews (1) |
Software Failure Risk Guidance
?for C-Desk
Top Failure Risks for C-Desk
Vendor Profile Details
Company Name
C-Desk
Company Website
http://www.cdesk.in/HQ Location
L 401, Tex center, Near Narayan Plaza,, Chandivili, Off Saki Vihar Road, Andheri (E), Mumbai - 400 072.
Get a personalised risk report for C-Desk
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
C-Desk may get in touch with you regarding your request.
Request Custom Quote
C-Desk will get in touch with you regarding your request.