C+Desk Overview
cDesk offers a versatile helpdesk solution that serves as an intranet for companies, integrating service request management with asset management and project tracking. Its capabilities extend to complaint management, query handling, and customer support, making it a comprehensive tool for IT, HR, and administrative teams. The platform's features include a knowledge base, employee profiles, and a ticketing system, facilitating efficient internal communication and task management. Unique elements like a birthday calendar and photo gallery enhance employee engagement. The E-Logs feature acts as a digital logbook, while the notice board and chat functions support real-time updates and interactions. cDesk's web-based nature ensures easy access and customization, catering to diverse organizational needs.
Use Cases
Customers recommend Helpdesk Management, Knowledge Management, Event Management, as the business use cases that they have been most satisfied with while using C+Desk.
Business Priorities
Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using C+Desk.
C+Desk Use-Cases and Business Priorities: Customer Satisfaction Data
C+Desk works with different mediums / channels such as Promotions. Coupons. Chat etc.
C+Desk's features include Feedback Surveys, and Ticketing. and C+Desk support capabilities include 24/7 Support, Email Support, Chat Support, etc. also C+Desk analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Meeting schedules becomes easy to manage and there are no clashes as these can be cancelled and rescheduled prior to meeting times. ...." Peer review by dickson m., accounting assistant, Education
Peer review evidence (same sources as the product rating summary)
"...C-Desk C-Desk is an all and all free helpdesk system that includes cross-team service request management, knowledge base, manual asset management, a notice board, a photo gallery, and a log book. ..." 7 Free Alternatives to Freshdesk Help Desk Software Tool
"...Knowledge base., 5...." Peer review by Mahesh M., Manager- IT
"...Asset management, Events and photo gallery, birthday calendar, Chat, Notice board, Employees personal profiles, Knowledge base, Projects and task management, E-Logs is a log book feature, Customer care is a feature for Customer Support. ..." Free Helpdesk Software
C+Desk, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
C-Desk is a free, customizable helpdesk solution for organizations. It functions as an intranet system.
Popular Business Setting
for C+Desk
Top Industries
- Information Technology and Services
- Computer & Network Security
- Education
Popular in
- Mid Market
- Enterprise
- Small Business
C+Desk is popular in Information Technology And Services, Computer & Network Security, and Education and is widely used by Mid Market, Enterprise, and Small Business.
C+Desk Customer wins, Customer success stories, Case studies
What makes C+Desk ideal for Helpdesk Management?
What benefits does C+Desk offer for Knowledge Management?
What Are the key features of C+Desk for Sending & Publishing Communications?
11 buyers and buying teams have used Cuspera to assess how well C+Desk solved their Help Desk needs. Cuspera uses 155 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Peers used C+Desk for helpdesk management and knowledge management
C+Desk Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (14) |
| Analytics | Read Reviews (1) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (14) |
| Analytics | Read Reviews (1) |
Software Failure Risk Guidance
?for C+Desk
Top Failure Risks for C+Desk
C+Desk Technology Pvt. Ltd. Profile
Company Name
C+Desk Technology Pvt. Ltd.
Company Website
https://cdesk.info/HQ Location
L 401, Tex center, Near Narayan Plaza,, Chandivili, Off Saki Vihar Road, Andheri (E), Mumbai - 400 072.
