Latest Product Updates and Feature Enhancements on BUSINESSNEXT (formerly CRMNEXT)
BUSINESSNEXT launches GenAI and Agentic AI solutions
BUSINESSNEXT has launched GenAI and Agentic AI solutions to streamline loan processing for banks and NBFCs. These AI assistants automate tasks like document verification, fraud detection, and risk as...sessment, reducing operational costs by up to 80%. They enhance customer interactions and improve loan decision-making accuracy, providing real-time insights and personalized financial advice.
Deeptech company BUSINESSNEXT launches Service AI Agents
BUSINESSNEXT has launched Service AI Agents, a suite of AI-powered automation tools for banking operations. These agents automate service requests, reduce operational costs by up to one-third, and cu...t financial fraud by 40%. Leveraging Agentic AI, they resolve customer issues rapidly, support self-service, and enhance fraud detection with real-time data analysis for banks and financial institutions.
Deeptech startup BUSINESSNEXT launches Service AI Agents
BUSINESSNEXT has launched AGENTNEXT, an AI-powered agent platform designed for the financial services sector. AGENTNEXT automates customer service, loan processing, and onboarding, using generative A...I to handle complex queries and workflows. The platform integrates with core banking and CRM systems, aiming to boost operational efficiency and deliver personalized customer experiences for banks and financial institutions.
BUSINESSNEXT Launches AI Agents for Autonomous Banking
BUSINESSNEXT has launched advanced AI Agents for autonomous banking, targeting financial institutions. These AI-powered agents automate routine banking tasks, deliver zero-ops banking, and enable cus...tomer self-service. The solution promises to cut operational costs by 33%, reduce fraud by 40%, and save up to 80% of service time, enhancing efficiency and security in digital banking.
BUSINESSNEXT Elevates GenAI Debugging and NLG ... - Tribune India
BUSINESSNEXT has enhanced its AI-driven sales force automation and analytics platforms with advanced GenAI debugging and natural language generation (NLG) capabilities. These improvements include com...prehensive debugging for GenAI models, real-time AI interaction tracking, and customizable narrative generation. The enhancements aim to optimize performance, enhance transparency, and support strategic decision-making for enterprises.
Awards, Recognitions, and Industry Achievements of BUSINESSNEXT (formerly CRMNEXT)
Deep-Tech Firm BUSINESSNEXT Continues Strong Streak: Recognized in Gartner Sales Force Automation Magic Quadrant for 12 Consecutive Years
BUSINESSNEXT has been recognized in the 2025 Gartner Magic Quadrant for Sales Force Automation Platforms for the 12th consecutive year. The company's platform, known for its AI-driven sales force aut...omation capabilities, includes features like guided selling and predictive analytics. BUSINESSNEXT's innovations, such as Sales AI Agents and GenAI-driven call preparation, have solidified its position among the top 13 global companies in this domain.
Customer Success Stories of BUSINESSNEXT (formerly CRMNEXT)
SBI General Insurance Goes Live with BUSINESSNEXT Platform to Enhance Customer Engagement and Operational Efficiency
SBI General Insurance has implemented the BUSINESSNEXT platform to enhance customer engagement and operational efficiency, integrating with 20 systems for a seamless workflow and advanced lead manage...ment.
