Bugsnag Overview

BugSnag delivers error monitoring and reporting tailored for mobile applications, ensuring developers receive essential insights without unnecessary noise. It's a go-to solution for engineering teams aiming to refine app performance and enhance user satisfaction. BugSnag excels in alerting users to bugs and errors, providing real-time feedback that helps teams address issues promptly. This tool supports over 6,000 top engineering teams worldwide, underscoring its reliability and effectiveness. With BugSnag, teams can focus on building superior software while maintaining app stability. The platform offers a 14-day free trial, allowing users to explore its capabilities without commitment.

Use Cases

Customers recommend Workflow Management, Onboarding, Competitive Intelligence, as the business use cases that they have been most satisfied with while using Bugsnag.

Other use cases:

  • Campaign Management
  • Helpdesk Management
  • Lead Qualification: Technographic
  • Communication Management
  • Lead Tracking
  • Engagement Management
  • Products & Pricelist Management
See all use cases See less use cases

Business Priorities

Grow Market Share and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Bugsnag.

Other priorities:

  • Increase Sales & Revenue
  • Launch New Products
  • Acquire Customers
  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
  • Manage Risk
  • Scale Best Practices
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Bugsnag Use-Cases and Business Priorities: Customer Satisfaction Data

Bugsnag works with different mediums / channels such as Mobile. Offline. Point Of Sale etc.

Bugsnag's features include Alerts: Popups & Notifications, Dashboard, Widgets, etc. and Bugsnag support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Bugsnag analytics capabilities include Analytics, and Custom Reports.

Reviews

"I depend on Bugsnag for error reporting across all my apps. It's indispensable for quickly finding and squashing bugs." - Taylor Otwell

Bugsnag, Lokalise, Miro, Troop Messenger, Fyle, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Bugsnag is an error monitoring software that alerts users to bugs and errors. A free trial is available for its mobile app functionality.

Popular Business Setting

for Bugsnag

Top Industries

  • Internet
  • Computer Software
  • Financial Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Bugsnag is popular in Internet, Computer Software, and Financial Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Bugsnag Use Cases

How can Bugsnag optimize your Workflow Management Workflow?

Why is Bugsnag the best choice for Onboarding?

How does Bugsnag address your Competitive Intelligence Challenges?

Why is Bugsnag the best choice for Campaign Management?

Why is Bugsnag the best choice for Helpdesk Management?

23+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Bugsnag solved their Collaboration and Productivity needs. Cuspera uses 2046 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Bugsnag testimonial

Taylor Otwell

CREATOR

LARAVEL
I depend on Bugsnag for error reporting across all my apps. It's indispensable for quickly finding and squashing bugs. Testimonial By Taylor Otwell
Bugsnag testimonial

TERESA DIETRICH

CTO

NAMELY
Bugsnag significantly alleviates the pain of troubleshooting errors. Testimonial By TERESA DIETRICH
Bugsnag testimonial

John Barton

Head of Engineering

99designs
Bugsnag helped us smartly and automatically categorize errors upfront, which significantly simplified our developers’ lives. And it worked perfectly for all of our coding languages. Testimonial By John Barton
CUSTOMERS TESTIMONIALS
Bugsnag testimonial

Taylor Otwell

CREATOR

LARAVEL
I depend on Bugsnag for error reporting across all my apps. It's indispensable for quickly finding and squashing bugs. Testimonial By Taylor Otwell
Bugsnag testimonial

TERESA DIETRICH

CTO

NAMELY
Bugsnag significantly alleviates the pain of troubleshooting errors. Testimonial By TERESA DIETRICH
Bugsnag testimonial

John Barton

Head of Engineering

99designs
Bugsnag helped us smartly and automatically categorize errors upfront, which significantly simplified our developers’ lives. And it worked perfectly for all of our coding languages. Testimonial By John Barton

Case Studies

Hospital & Health Care

CASE STUDY Doximity

Bugsnag helped Doximity improve the stability of its Android app for medical professionals. The Android team used Bugsnag to align teams and streamline workflows. They achieved a 99.99% stability sco...re. Bugsnag's features made it easier to track and fix bugs. Doximity now catches errors before users notice them, ensuring a reliable experience for clinicians.

Read more →
Internet

CASE STUDY Yelp

Bugsnag helped Yelp reach a 99.98% app stability target. Yelp switched from Crashlytics to Bugsnag for better crash reporting and search features. Bugsnag's dashboard and alerts made it easy to spot ...and fix problems fast. The Android team reduced APK size by about 50%. Yelp saw fewer crashes in beta releases and improved Google Play ratings. Bugsnag's open source libraries and integrations with Slack and Splunk helped Yelp make data-driven decisions.

Read more →
Computer Software

CASE STUDY Recurly

BugSnag helps Recurly manage 65 million active monthly subscribers. Recurly uses BugSnag to catch and fix bugs fast. The tool gives real-time alerts and shows which bugs matter most. Recurly's team s...aves time by focusing on fixing, not just finding, errors. Uptime and stability have improved year over year. BugSnag's features help Recurly keep their platform reliable for customers.

Read more →
Information Technology and Services

CASE STUDY MongoDB Compass

Bugsnag helps MongoDB Compass keep their application stable. The Compass team needed to find and fix edge cases fast to deliver a quality GUI for their users. Bugsnag collects automatic bug reports a...nd lets developers triage and fix issues quickly. This makes it easier to maintain product stability and respond to quality gaps. The team saves time and can address bugs before customers report them.

Read more →
Internet

CASE STUDY Mercado Libre

Bugsnag helped Mercado Libre manage a surge in mobile app usage during the pandemic. The company upgraded to Bugsnag’s Enterprise plan to support rapid growth and ensure app stability. Mercado Libre ...achieved a 99.93% stability score and grew its mobile market share by 50%. Teams used Bugsnag for error tracking, diagnostics, and real-time alerts. This improved user experience and supported compliance across 18 countries.

Read more →

CASE STUDY Shopify

Bugsnag helps Shopify monitor errors across 30 developer teams. Shopify needed better visibility into errors to improve reliability for over 377,000 online stores. Before Bugsnag, engineers spent a l...ot of time troubleshooting and often learned about issues from customers. With Bugsnag, Shopify engineers find errors faster and can fix them before they impact users. Trend analysis and spike notifications help prevent future problems. Shopify engineers now ship code with more confidence.

Read more →

Video

Best Practices for Triaging Software Bugs: Developing a Bug Triage Process with Your Team

Video Thumbnail

Frequently Asked Questions(FAQ)

for Bugsnag

What is Bugsnag?

Bugsnag is an error-monitoring tool allowing the developers to identify, prioritize and replicate bugs efficiently and enjoyably. It also enables the developers to proactively see the effects of their code addressing issues and at the same time creating a joyful experience for both customers and engineers when fixing errors.

Bugsnag helps to monitor application stability to make data-driven decisions whether to building new features or fixing bugs. It also helps to improve the stability of the application, makes data-driven decisions about team priorities, tracks stability across releases, resolves the root cause of stability issues, segments the errors to focus on a specific area at a time and so on.

Some of its features include error monitoring and diagnostics, application stability management, alerting and workflow engine, deployment and data access, and more.

What is Bugsnag used for?

Bugsnag is a Collaboration and Productivity Software mainly used by its customers to Grow Market Share and Enhance Customer Relationships by Workflow Management, Onboarding and Competitive Intelligence .

What are the top features of Bugsnag?

Alerts: popups & Notifications, Dashboard and Widgets are some of the top features of Bugsnag.

Who uses Bugsnag?

Bugsnag is used by Internet, Computer Software and Financial Services among other industries.

What are Bugsnag alternatives?

Lokalise, Miro, Troop Messenger and Fyle are popular alternatives for Bugsnag.

Where is Bugsnag located?

Bugsnag is headquartered at 110 Sutter St, Suite 1000, San Francisco, CA 94104.
lightning

Peers used Bugsnag for workflow management and onboarding

Bugsnag Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.47/5 ★

Read Reviews (56)
Custom Reports

4.39/5 ★

Read Reviews (384)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.47/5 ★

Read Reviews (56)
Custom Reports

4.39/5 ★

Read Reviews (384)

Software Failure Risk Guidance

?

for Bugsnag

Overall Risk Meter

Low Medium High

Top Failure Risks for Bugsnag

SmartBear Software, Inc. News

Product

SmartBear enhances BugSnag with advanced performance insights - IT Brief New Zealand

SmartBear enhances Bugsnag with OpenTelemetry-native performance insights and distributed tracing for better application performance visibility.

Read more →

Demystifying OpenTelemetry: The Future of Observability in DevOps

Observability has become crucial to managing modern cloud-native applications.  OpenTelemetry (OTel) is one of many tools that have gained significant traction in this space. Let’s break down OTel’s fundamentals, recent updates, implementation challenges, and future outlook. What is OTel? OTel is an open-source project that standardizes how to collect telemetry data. At its core, it’s […]

The post Demystifying OpenTelemetry: The Future of Observability in DevOps appeared first on BugSnag.

Read more →

jQuery is not defined: Common causes and a simple solution

One of the most common JavaScript errors we see affecting our customers is jQuery is not defined. This can be a pretty serious problem if your web app relies on jQuery (76% of all sites!), since if jQuery fails to load, it can make your JavaScript code unusable. What are the common causes of jQuery […]

The post jQuery is not defined: Common causes and a simple solution appeared first on BugSnag.

Read more →

Introducing BugSnag Real User Monitoring for Flutter & React Native Applications

We’re excited to announce that BugSnag now supports performance monitoring for applications built in Flutter and React Native. These platforms join existing performance support for iOS, Android, Unity, and web frameworks. Why is Flutter popular? Flutter is a cross-platform app development framework created by Google and powered by the Dart language. Flutter allows developers to […]

The post Introducing BugSnag Real User Monitoring for Flutter & React Native Applications appeared first on BugSnag.

Read more →

SmartBear Software, Inc. Profile

Company Name

SmartBear Software, Inc.

Company Website

https://www.bugsnag.com/

Year Founded

2012

HQ Location

110 Sutter St, Suite 1000, San Francisco, CA 94104

Employees

11-50

Social

Twitter

Financials

PRIVATE