Bugsnag Overview

BugSnag delivers error monitoring and reporting tailored for mobile applications, ensuring developers receive essential insights without unnecessary noise. It's a go-to solution for engineering teams aiming to refine app performance and enhance user satisfaction. BugSnag excels in alerting users to bugs and errors, providing real-time feedback that helps teams address issues promptly. This tool supports over 6,000 top engineering teams worldwide, underscoring its reliability and effectiveness. With BugSnag, teams can focus on building superior software while maintaining app stability. The platform offers a 14-day free trial, allowing users to explore its capabilities without commitment.

Use Cases

Customers recommend Workflow Management, Onboarding, Competitive Intelligence, as the business use cases that they have been most satisfied with while using Bugsnag.

Other use cases:

  • Campaign Management
  • Helpdesk Management
  • Lead Qualification: Technographic
  • Communication Management
  • Lead Tracking
  • Engagement Management
  • Products & Pricelist Management
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Business Priorities

Grow Market Share and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Bugsnag.

Other priorities:

  • Increase Sales & Revenue
  • Launch New Products
  • Acquire Customers
  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
  • Manage Risk
  • Scale Best Practices
  • Increase Customer Life Time Value
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Bugsnag Use-Cases and Business Priorities: Customer Satisfaction Data

Bugsnag works with different mediums / channels such as Mobile. Offline. Point Of Sale etc.

Bugsnag's features include Alerts: Popups & Notifications, Dashboard, Widgets, etc. and Bugsnag support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Bugsnag analytics capabilities include Analytics, and Custom Reports.

Reviews

"Now I can be confident that everything is going into Bugsnag, and we can actually see the number of users that are hitting a bug, the number of different events. We get such granular data that I know I can go in there and find errors that are impact...ful." - Senna Bala

Bugsnag, Lokalise, Miro, Troop Messenger, Fyle, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Bugsnag is an error monitoring software that alerts users to bugs and errors. A free trial is available for its mobile app functionality.

Popular Business Setting

for Bugsnag

Top Industries

  • Internet
  • Computer Software
  • Financial Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Bugsnag is popular in Internet, Computer Software, and Financial Services and is widely used by Small Business, Mid Market, and Enterprise.

Bugsnag Customer wins, Customer success stories, Case studies

How can Bugsnag enhance your Workflow Management process?

Why is Bugsnag the best choice for Onboarding?

How can Bugsnag optimize your Competitive Intelligence Workflow?

How can Bugsnag enhance your Campaign Management process?

How does Bugsnag address your Helpdesk Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well Bugsnag solved their Collaboration and Productivity needs. Cuspera uses 2046 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.

CUSTOMERS TESTIMONIALS
Bugsnag testimonial

Senna Bala

QA Engineering Manager

Eventbrite
Now I can be confident that everything is going into Bugsnag, and we can actually see the number of users that are hitting a bug, the number of different events. We get such granular data that I know I can go in there and find errors that are impactful. Testimonial By Senna Bala
Bugsnag testimonial

Kunal Chowdhry

Lead Software Engineer

WB Games
Bugsnag has been a vital addition to our app stability toolkit. It’s intuitive and easy to navigate. Testimonial By Kunal Chowdhry
Bugsnag testimonial

TERESA DIETRICH

CTO

NAMELY
Bugsnag significantly alleviates the pain of troubleshooting errors. Testimonial By TERESA DIETRICH
CUSTOMERS TESTIMONIALS
Bugsnag testimonial

Senna Bala

QA Engineering Manager

Eventbrite
Now I can be confident that everything is going into Bugsnag, and we can actually see the number of users that are hitting a bug, the number of different events. We get such granular data that I know I can go in there and find errors that are impactful. Testimonial By Senna Bala
Bugsnag testimonial

Kunal Chowdhry

Lead Software Engineer

WB Games
Bugsnag has been a vital addition to our app stability toolkit. It’s intuitive and easy to navigate. Testimonial By Kunal Chowdhry
Bugsnag testimonial

TERESA DIETRICH

CTO

NAMELY
Bugsnag significantly alleviates the pain of troubleshooting errors. Testimonial By TERESA DIETRICH

Chime - Banking

Bugsnag helps Chime monitor and reduce app crash rates. Chime needed an error monitoring tool for React Native to unify error management across iOS and Android. Bugsnag provides stack traces, filteri...ng, and a Stability Center for complete error monitoring and fast debugging. Chime engineers spend less time fixing bugs and maintain a healthy app stability score. Integrations with Jira and Slack help with ticketing and communication. Chime delivers a more stable app and better customer experience with Bugsnag.

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Doximity - Healthcare

Bugsnag helped Doximity improve the stability of its Android app. Medical professionals rely on Doximity to communicate and work remotely. The Android team used Bugsnag to track errors, align teams, ...and streamline workflows. They integrated Bugsnag with Slack for focused alerts and used phased rollouts to minimize user impact. Doximity achieved a 99.99% app stability score after implementing Bugsnag.

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Mercado Libre - ECommerce And FinTech

Bugsnag helped Mercado Libre handle a surge in mobile app usage during the pandemic. The company upgraded to Bugsnag’s Enterprise plan and scaled it across mobile teams. Mercado Libre achieved a 99.9...3% stability score for its mobile apps. Mobile market share grew by 50%. Teams used Bugsnag for error tracking, diagnostics, and real-time alerts. This improved user experience and supported rapid growth.

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MongoDB Compass - Information Technology And Services

Bugsnag helps MongoDB Compass keep their app stable. The Compass team needed to find and fix bugs fast, even those missed by tests. Bugsnag lets users send bug reports straight to the team. Developer...s use Bugsnag to spot, sort, and fix issues quickly. This makes Compass more reliable and saves the team time. MongoDB Compass now delivers a better, more stable product to its users.

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Recurly - Financial Services

BugSnag helps Recurly manage 65 million active monthly subscribers. Recurly uses BugSnag to catch and fix errors fast. The tool gives real-time alerts and helps the team spot problems before users do.... BugSnag's UI lets engineers break down and prioritize bugs. Recurly's stability and uptime have improved year over year. The team finds and fixes critical issues faster, keeping their platform reliable.

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Shopify - Ecommerce

Bugsnag helps Shopify improve error monitoring for over 377,000 online stores. Shopify's engineers used to spend a lot of time finding and fixing errors. With Bugsnag, they now see errors faster and ...can fix them before customers notice. Trend analysis lets them spot common problems and prevent future issues. Shopify developers feel more confident and ship code faster with Bugsnag.

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Best Practices for Triaging Software Bugs: Developing a Bug Triage Process with Your Team

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Frequently Asked Questions(FAQ)

for Bugsnag

What is Bugsnag?

Bugsnag is an error-monitoring tool allowing the developers to identify, prioritize and replicate bugs efficiently and enjoyably. It also enables the developers to proactively see the effects of their code addressing issues and at the same time creating a joyful experience for both customers and engineers when fixing errors.

Bugsnag helps to monitor application stability to make data-driven decisions whether to building new features or fixing bugs. It also helps to improve the stability of the application, makes data-driven decisions about team priorities, tracks stability across releases, resolves the root cause of stability issues, segments the errors to focus on a specific area at a time and so on.

Some of its features include error monitoring and diagnostics, application stability management, alerting and workflow engine, deployment and data access, and more.

What is Bugsnag used for?

Bugsnag is a Collaboration and Productivity Software mainly used by its customers to Grow Market Share and Enhance Customer Relationships by Workflow Management, Onboarding and Competitive Intelligence .

What are the top features of Bugsnag?

Alerts: popups & Notifications, Dashboard and Widgets are some of the top features of Bugsnag.

Who uses Bugsnag?

Bugsnag is used by Internet, Computer Software and Financial Services among other industries.

What are Bugsnag alternatives?

Lokalise, Miro, Troop Messenger and Fyle are popular alternatives for Bugsnag.

Where is Bugsnag located?

Bugsnag is headquartered at 110 Sutter St, Suite 1000, San Francisco, CA 94104.
lightning

Peers used Bugsnag for workflow management and onboarding

Bugsnag Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.47/5 ★

Read Reviews (56)
Custom Reports

4.39/5 ★

Read Reviews (384)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.47/5 ★

Read Reviews (56)
Custom Reports

4.39/5 ★

Read Reviews (384)

Software Failure Risk Guidance

?

for Bugsnag

Overall Risk Meter

Low Medium High

Top Failure Risks for Bugsnag

SmartBear Software, Inc. News

Product

SmartBear enhances BugSnag with advanced performance insights - IT Brief New Zealand

SmartBear enhances Bugsnag with OpenTelemetry-native performance insights and distributed tracing for better application performance visibility.

Read more →

SmartBear Software, Inc. Profile

Company Name

SmartBear Software, Inc.

Company Website

https://www.bugsnag.com/

Year Founded

2012

HQ Location

110 Sutter St, Suite 1000, San Francisco, CA 94104

Employees

11-50

Social

Twitter

Financials

PRIVATE