Brivity CRM: Product updates, Customer stories, and Insights | 2026 Cuspera

The Gene Arant Team faced challenges with multiple technology platforms for CRM, lead generation, and project management. They chose Brivity to streamline operations and automate tasks. With Brivity,... 75% of daily tasks are automated, and the team no longer duplicates processes. The lead generation program helped close a transaction in the first month, covering the platform's cost. After seven months, they achieved a five-to-one return on investment. Brivity improved client communication and increased positive reviews, enhancing the team's focus on long-term client relationships.
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Robert Cruz joined the Lutz & Cruz Group to improve efficiencies in their real estate operations. They faced challenges with finding the right tools, automation, and staffing. By using the Brivity Pl...atform, they improved software adoption and accountability. The Brivity Lead Gen team helped them create targeted buyer campaigns, leading to a steady flow of leads. They also used a Brivity VA to handle administrative tasks, saving costs on transaction coordination. Despite a 30% market downturn, they maintained their sales volume, thanks to increased efficiency with Brivity.
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Amanda Pohlman needed a structure to scale her real estate team in Northeast Ohio. She chose Brivity, a CRM platform, to help. In less than two years, her team grew from six to 23 members. Their tran...sactions increased from 130 to 262, and revenue grew from $30 million to $80 million. Brivity's tools and systems helped them communicate better and manage transactions efficiently.
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Adam Dow improved his real estate business with Brivity. He used Brivity's tools to evaluate and improve his processes. Adam's team in New Hampshire grew by using Brivity's auto plans. He found scala...ble solutions and gained leverage with proven processes.
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Shonna Ruble moved to Montana in 2018 and needed technology to scale her real estate business. She implemented the Brivity Platform to streamline operations and improve communication. This led to her... team becoming the number one real estate team in Montana. Brivity helped generate nearly 700 leads in the first half of 2022, and the team achieved a 98% close rate with home sellers. The Shonna Key Team's profit margins increased, and they are on track to reach $2 million in gross commission income in 2022.
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Jason Matt, a real estate professional, faced challenges with multiple platforms and high technology costs. After hearing about Brivity, he decided to try it. Brivity's cohesive system allowed him to... eliminate redundant programs, saving time and increasing efficiency. With Brivity, Jason doubled his outreach and improved client follow-up, adding three to five deals each month. The platform helped him manage his business better, leading to a 15-20% year-over-year growth without increasing headcount.
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