Boostopia Overview
This is a summary of the comprehensive capabilities and benefits of Boostopia based on over 386 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Boostopia, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Boostopia is right for your needs? Our Cuspera AI engine can evaluate how Boostopia fits your specific business needs, industry, and context. Get your personalized assessment report today.
Boostopia supports business activities such as:
- Coaching
- Helpdesk Management
- Measuring Customer Satisfaction
- Workflow Management
- Engaging And Following Up
Boostopia can help you with many business goals, such as Enhance Customer Relationships, Improve Efficiency, and Acquire Customers. It can help manage these activities if you use Promotions for these needs. As a solution, Boostopia's capabilities include Ticketing, Personalization, and Dashboard.
Reviews
"...Learn More Find a support coach...." Clients and Case Studies
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Boostopia solved their Help Desk needs. Cuspera uses 386 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Business Priorities
Enhance Customer Relationships and Improve Efficiency are the most popular business priorities peers achieved using Boostopia.
Use Cases
Peers recommend Coaching , Helpdesk Management , Measuring Customer Satisfaction , as the business use cases that they have been most satisfied while using Boostopia.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Coaching |
4.78/5 ★ |
"...Learn More Find a support coach...." Clients and Case Studies |
| Helpdesk Management |
4.72/5 ★ |
"...For Customer-Support Managers...." Press |
| Measuring Customer Satisfaction |
4.47/5 ★ |
"...Does one-touch resolution affect CSAT?..." Boostopia Reporting |
| PEER EXPERIENCES | |
|---|---|
| Coaching |
4.78/5 ★ |
"...Learn More Find a support coach...." Clients and Case Studies |
|
| Helpdesk Management |
4.72/5 ★ |
"...For Customer-Support Managers...." Press |
|
| Measuring Customer Satisfaction |
4.47/5 ★ |
"...Does one-touch resolution affect CSAT?..." Boostopia Reporting |
|
8+ more Business Use Cases
Our AI advisor, Wyz, harnessed 386 insights from peers and experts to help you assess how these Boostopia use cases fit your Help Desk needs.
Peers used Boostopia to Enhance customer relationships and Improve efficiency
Peer and Expert Opinion on Features
for Boostopia
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (42) |
| Personalization | Read Reviews (14) |
| Dashboard | Read Reviews (8) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (42) |
| Personalization | Read Reviews (14) |
| Dashboard | Read Reviews (8) |
IT and Other Capabilities
for Boostopia
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (17) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (17) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (153) |
| Chat Support | Read Reviews (11) |
| Phone Support | Read Reviews (9) |
| Email Support | Read Reviews (6) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (153) |
| Chat Support | Read Reviews (11) |
| Phone Support | Read Reviews (9) |
| Email Support | Read Reviews (6) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (23) |
| Analytics | Read Reviews (5) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (23) |
| Analytics | Read Reviews (5) |
Software Failure Risk Guidance
?for Boostopia
Overall Risk Meter
Top Failure Risks for Boostopia
Vendor Profile Details
Company Name
Boostopia
Company Website
https://boostopia.com/HQ Location
Durham, NC
Employees
1-10
Social
Financials
PRIVATE
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