Booking Ninjas: Use-Cases, Insights and Reviews | 2025 Cuspera

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Booking Ninjas - Hotel Management Software

AI Powered

App Partner

Booking Ninjas Overview

Booking Ninjas Property Management System addresses the complexity of managing diverse property types by offering a cloud-based solution that automates operations. This system is tailored for hotels, student housing, resorts, and more, providing a unified platform to streamline property management tasks. By integrating with Salesforce, Booking Ninjas enhances data accessibility and operational insights, which can lead to increased revenue and efficiency. The system's mobile app further supports on-the-go management, ensuring that property managers can maintain control and oversight from anywhere. This approach not only simplifies operations but also aligns with modern hospitality trends, offering a strategic advantage in a competitive market.

Use Cases

Customers recommend Engagement Management, Channel Management, Touchpoint Management, as the business use cases that they have been most satisfied with while using Booking Ninjas.

Other use cases:

Lead Analytics
Relationship Management
Lifetime Value Management
Lead Qualification: Behavioural
Sending & Publishing Communications
Event Management
Campaign Management

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Business Priorities

Enhance Customer Relationships and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Booking Ninjas.

Other priorities:

Improve Digital And Social Presence

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Booking Ninjas Use-Cases and Business Priorities: Customer Satisfaction Data

Booking Ninjas's features include Ticketing. and Booking Ninjas support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also Booking Ninjas analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Client follow ups become second nature and, I am able to review all my previous deals from beginning to end...." Peer review by Yesid S., Realtor , Real Estate

Booking Ninjas, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Booking-Ninjas offers a cloud-based PMS for managing daily operations of properties like hotels and student housing. It is the only PMS recognized by Salesforce.

Popular Business Setting

for Booking Ninjas

Top Industries

Real Estate

Popular in

Small Business

Booking Ninjas is popular in Real Estate, and is widely used by Small Business,

Booking Ninjas Customer wins, Customer success stories, Case studies

What Are the key features of Booking Ninjas for Engagement Management?

How does Booking Ninjas address your Channel Management Challenges?

Why is Booking Ninjas the best choice for Touchpoint Management?

How can Booking Ninjas optimize your Relationship Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well Booking Ninjas solved their CRM needs. Cuspera uses 201 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

International Student House of Washington, DC (ISH) - Hospitality

Booking Ninjas helped International Student House of Washington, DC (ISH) manage complex housing operations for 100 residents from over 70 countries. ISH needed to automate bookings, billing, and com...munications. Booking Ninjas provided an automated property management system with a resident portal, custom billing, and multi-channel communication tools. Staff workload dropped, onboarding was smooth, and resident experience improved. ISH now uses data analytics for better planning and can focus more on building community.

CTY Books - Hospitality

Booking Ninjas PMS helped CTY Books, a hotel in the Netherlands, go fully digital. CTY Books needed a reliable platform for digital hotel management and chose Booking Ninjas for its cloud-based featu...res and Salesforce integration. The system enabled QR code digital keys, centralized operations, and seamless app integrations. CTY Books improved efficiency, reduced costs, and enhanced guest and staff experiences with digital tools and communication features.

HFTP (Hospitality Financial and Technology Professionals) - Hospitality

Booking Ninjas helped HFTP improve efficiency by 200%. HFTP needed a single platform for event management, email marketing, and stakeholder engagement. Booking Ninjas provided a solution that unified... these needs. HFTP now manages members and events in one portal. The hospitality organization saw better workflow and faster operations.

Industrious Office - Hospitality

Booking Ninjas helped Industrious Office manage bookings and events across 80+ locations. Industrious needed a cloud-based property management system for their co-working spaces. Booking Ninjas provi...ded event management, ticketing, and real-time monitoring. The system integrated with Salesforce AppExchange. Industrious improved efficiency and guest satisfaction with these digital tools.

Industrious - Hospitality

Booking Ninjas helped Industrious manage bookings and events across 80+ locations. Industrious needed a reliable event management platform for their co-working spaces. They used Booking Ninjas for ti...cketing, communication, and real-time event monitoring. The cloud-based system let them manage multiple properties easily. Integration with Salesforce AppExchange improved their property management. The result was smoother event operations and better guest satisfaction.

Worldwide properties - Real Estate

Booking Ninjas helped Worldwide properties, a Miami-based real estate brokerage, manage their property listings and event management platform. The company needed a digital management system to handle... many properties and streamline operations. Booking Ninjas provided cloud-based property management features, including listings and unit monitoring. The solution improved property representation and made management easier. The implementation was successful and met the company's needs.

Peers used Booking Ninjas for engagement management and channel management

Booking Ninjas Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	4.36/5 ★ Read Reviews (19)
Analytics	4.37/5 ★ Read Reviews (18)
Custom Reports	4.23/5 ★ Read Reviews (13)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	4.36/5 ★ Read Reviews (19)
Analytics	4.37/5 ★ Read Reviews (18)
Custom Reports	4.23/5 ★ Read Reviews (13)

Software Failure Risk Guidance

for Booking Ninjas

Overall Risk Meter

Low Medium High

Top Failure Risks for Booking Ninjas

Booking Ninjas, LLC Profile

Company Name

Booking Ninjas, LLC

Company Website

https://www.bookingninjas.com/

HQ Location

1815 Purdy Ave, Miami Beach, Florida 33139, US

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