Booking Ninjas: Product updates, Customer stories, and Insights | 2026 Cuspera

Booking Ninjas PMS helped YMCA of the North fix their cabin rental process. Their old system did not connect to Salesforce and needed lots of manual work. Booking Ninjas built a Salesforce-native boo...king engine for them. Now, payments are automated and all reservation data is in one place. Guests get a better digital experience and staff work more easily.
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Booking Ninjas helped International Student House of Washington, DC manage housing for up to 100 residents from over 70 countries. ISH struggled with manual housing assignments, billing, and resident... communications. The platform automated these tasks, saving staff hours and improving resident service. ISH now delivers tailored support to international students and scholars with less effort.
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Booking Ninjas helped International Student House of Washington, DC (ISH) manage complex housing operations for 100 residents from over 70 countries. ISH needed to automate bookings, billing, and com...munications. Booking Ninjas provided an automated property management system with a resident portal, custom billing, and multi-channel communication tools. Staff workload dropped, onboarding was smooth, and resident experience improved. ISH now uses data analytics for better planning and can focus more on building community.
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Booking Ninjas PMS helped CTY Books, a hotel in the Netherlands, go fully digital. CTY Books needed a reliable platform for digital hotel management and chose Booking Ninjas for its cloud-based featu...res and Salesforce integration. The system enabled QR code digital keys, centralized operations, and seamless app integrations. CTY Books improved efficiency, reduced costs, and enhanced guest and staff experiences with digital tools and communication features.
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Booking Ninjas helped HFTP improve efficiency by 200%. HFTP needed a single platform for event management, email marketing, and stakeholder engagement. Booking Ninjas provided a solution that unified... these needs. HFTP now manages members and events in one portal. The hospitality organization saw better workflow and faster operations.
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Booking Ninjas helped Industrious Office manage bookings and events across 80+ locations. Industrious needed a cloud-based property management system for their co-working spaces. Booking Ninjas provi...ded event management, ticketing, and real-time monitoring. The system integrated with Salesforce AppExchange. Industrious improved efficiency and guest satisfaction with these digital tools.
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