Telus Trade Promotion Management - Digital Asset Management: Use Cases, Capabilities & Competitors

Telus Corp. is expanding its AI-related services and healthcare operations in the Philippines, aligning with the country's shift to knowledge-intensive services. This expansion supports workforce dev...elopment and digital services, employing over 24,000 Filipinos. The move was discussed with Philippine officials during a recent visit to Canada.
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Telus will stop new prepaid plan activations from July 1, 2026, directing new customers to Koodo Mobile, which operates on the same network. Existing Telus Prepaid customers can continue their servic...e until their plan expires, but must switch to Koodo to maintain service and keep their phone numbers.
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TELUS Digital and Custom Ink will present a case study at Customer Contact Week 2026, showcasing their partnership in improving outsourced sales performance. The session will highlight strategies lik...e cultural fit evaluation and TNPS-driven feedback to enhance new-hire ramp times. TELUS Digital's AI-powered CX solutions, including Fuel iX Agent Trainer and Agent Assist, will also be demonstrated.
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TELUS Fully Managed helped Cambie Surgery Centre upgrade its IT infrastructure and boost cybersecurity. The healthcare facility moved to cloud-based solutions, improved firewalls, and added multi-fac...tor authentication. These changes streamlined operations and protected sensitive data. Cambie now benefits from a more robust, secure, and efficient technology environment. The partnership allows staff to focus on patient care while TELUS manages IT needs.
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TELUS SmartHome Security flood sensor alerted Matthew during heavy rain. He called his wife, who found water entering their newly finished basement. They used carpet steamers and dehumidifiers to dry... the area. The quick response prevented major water damage and avoided an insurance claim. TELUS Security helped protect their home investment.
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TELUS SmartHome Security photoelectric smoke detectors alerted Catherine three times in two months, each time before her mom was harmed. The system's fast response, with calls from the monitoring cen...tre within 45 seconds, let Catherine act quickly. Other features like smart locks and video doorbells made her mom feel safe. Only the TELUS detectors worked during real emergencies, while existing ionization detectors failed. Catherine says the system likely saved her mom’s life.
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