Auro CRM Overview

Auro CRM stands out with its open-source flexibility, allowing businesses to tailor their customer relationship management to specific needs. This CRM software offers a comprehensive suite of tools for crafting marketing strategies and gaining customer insights. Users benefit from smart add-ons and plug-and-play integrations, ensuring seamless adaptation to existing workflows. Auro CRM supports full SuiteCRM capabilities, providing a robust platform for managing customer interactions. The software's enterprise-grade features are designed to be cost-effective, making it accessible for growing businesses. Notably, users have reported improved lead conversion rates, highlighting its impact on sales performance.

Use Cases

Customers recommend Engagement Management, Customer Feedback Management, Order Management, as the business use cases that they have been most satisfied with while using Auro CRM.

Other use cases:

  • Social Media Management
  • Collaboration
  • Advertisement
  • Sending & Publishing Communications
  • Tracking & Monitoring Communications
  • Digital Marketing
  • Lifetime Value Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Auro CRM.

Other priorities:

  • Increase Sales & Revenue
  • Improve Brand Engagement
  • Build Brand Awareness
  • Improve ROI
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Auro CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Auro CRM works with different mediums / channels such as Social Media. and Website.

Reviews

"...Many companies use to manage and analyze customer interactions and data throughout the customer lifecycle...." Peer review from Brainvire

Peer review evidence (same sources as the product rating summary)

"...SuiteCRM is an open-source, flexible CRM platform that has changed the way retailers interact with their customers...." Customer 360 View: An Advanced Plugin that Transforms Your Customer Engagement Like Never Before
"...Monitor Customer Satisfaction in CRM. ..." Customer Management & Support CRM Software
"...Order management process consists of the following steps: Order placement...." Important Features Every eCommerce CRM Must Have

Auro CRM, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Auro-CRM is an open-source CRM software that enhances marketing strategies and provides customer insights. It is considered the best in customer relationship management.

Auro CRM Customer wins, Customer success stories, Case studies

How can Auro CRM optimize your Engagement Management Workflow?

How can Auro CRM enhance your Customer Feedback Management process?

How does Auro CRM facilitate Order Management?

What solutions does Auro CRM provide for Social Media Management?

9 buyers and buying teams have used Cuspera to assess how well Auro CRM solved their CRM needs. Cuspera uses 163 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

 

Australian sustainability services provider - Environmental Services - Small

Australia

Auro CRM integrated WooCommerce with a leading Australian sustainability services provider's CRM. The solution synced business, order, and customer data in real time. It simplified invoice generation... and removed duplicate records. The provider gained a consolidated view of customer data. Sales and customer service improved with clean, accurate information.

Read more →
 

Leading electrical and lighting solutions provider in the UAE - Construction - Large

UAE

Auro CRM integrated its platform with ERP and HRMS for a top UAE electrical and lighting solutions provider. The team built a custom CRM timesheet plugin to track time spent on tasks and calculate bi...llable hours. Employees can now fill timesheets directly in the CRM. The solution syncs data daily between ERP and CRM. The company gained accurate billable hour capture, better analytics, and improved productivity.

Read more →

Leading electrical and lighting solutions provider in the UAE - Construction - Large

Auro CRM integrated with ERP and HR systems for a top UAE electrical and lighting provider. The custom timesheet plugin lets employees log hours and calculates billable amounts inside the CRM. Data s...yncs daily between SAP ERP and CRM. The solution improved timesheet access, accuracy, and analytics. Productivity increased with better project tracking and billing.

Read more →

Leading product warranty services provider (USA) - Insurance

Auro CRM integrated WordPress and CRM systems for a leading product warranty provider. The solution enabled real-time data sync for customers, leads, and orders. The CRM improved user roles and simpl...ified legacy workflows. The provider now manages multiple products easily and saves time on training. The new CRM boosted operational efficiency and created a better product experience.

Read more →

One of the leading and high-end furniture retailers tagged as Made in the USA - Retail - Large

Auro CRM helped a top US furniture retailer manage two ventures with one CRM. The solution unified offline and online sales, integrated SAP ERP, and improved user access control. Advanced sales pipel...ine and automated quotation workflows increased lead generation and ROI. The retailer streamlined business processes and improved sales efficiency.

Read more →

Sustainability solutions provider (Australia) - Environmental Services

Auro CRM integrated WooCommerce with a sustainability solutions provider's CRM. The integration synced real-time customer and order data, removed duplicates, and simplified invoice generation. The so...lution gave a consolidated view of customer data. It improved sales and customer service. The provider now accesses clean, real-time order details in their CRM.

Read more →
lightning

Peers used Auro CRM for engagement management and customer feedback management

Auro CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.05/5 ★

Read Reviews (1)
Custom Reports

4.23/5 ★

Read Reviews (18)
Analytics

4.02/5 ★

Read Reviews (8)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.05/5 ★

Read Reviews (1)
Custom Reports

4.23/5 ★

Read Reviews (18)
Analytics

4.02/5 ★

Read Reviews (8)

Software Failure Risk Guidance

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for Auro CRM

Top Failure Risks for Auro CRM

Auro CRM Profile

Company Name

Auro CRM

Company Website

https://www.aurocrm.com/

HQ Location

100 Duffy Ave, Hicksville, New York 11801, US

Employees

51-200

Social

Facebook Linkedin Twitter

Financials

PRIVATE