CivicPlus Social Media Archiving Software Overview

CivicPlus addresses the public sector's need for enhanced data security and operational efficiency. By integrating a suite of technologies tailored for local governments, it ensures secure data handling while improving resident satisfaction. CivicPlus provides a unified platform that connects various governmental functions, enabling streamlined operations and effective communication with residents. The platform supports impact-led governance, offering solutions that foster transparency and trust within communities. CivicPlus stands out by understanding the unique challenges faced by local governments, delivering tailored solutions that align with industry trends and requirements.

Use Cases

Customers recommend Social Media Management, Sending & Publishing Communications, Engaging And Following Up, as the business use cases that they have been most satisfied with while using CivicPlus Social Media Archiving Software.

Other use cases:

  • Content Publishing
  • Searching For Content
  • Public Relations
See all use cases See less use cases

Business Priorities

Manage Risk and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using CivicPlus Social Media Archiving Software.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Establish Thought Leadership
  • Improve Stakeholder Relations
See all business priorities See less business priorities

CivicPlus Social Media Archiving Software Use-Cases and Business Priorities: Customer Satisfaction Data

CivicPlus Social Media Archiving Software works with different mediums / channels such as Social Media. Facebook. and Phone Calls.

CivicPlus Social Media Archiving Software's features include Recording. and CivicPlus Social Media Archiving Software support capabilities include 24/7 Support, AI Powered, Email Support, etc. also CivicPlus Social Media Archiving Software analytics capabilities include Custom Reports, and Analytics.

Reviews

"...It's nice that you can review sentiment trends and search your content quickly by date or keyword...." Peer review by Bronlea M., Communications Coordinator

Peer review evidence (same sources as the product rating summary)

"...The product has changed with us over time, as we have added and removed social media accounts. ...." Peer review by Steve W., Digital Content Manager, Government Administration
"...All of President Barack Obama s tweets, Facebook posts and other social media snapshots have been archived in a searchable database. ..." ArchiveSocial
"...A representative will call you to schedule a follow-up call. ..." ArchiveSocial

CivicPlus Social Media Archiving Software, belong to a category of solutions that help Data Security. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

ArchiveSocial, now CivicPlus Social Media Archiving Software, offers accurate and reliable social media archiving. It helps retain records and comply with public records laws.

Popular Business Setting

for CivicPlus Social Media Archiving Software

Top Industries

  • Government Administration
  • Education

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

CivicPlus Social Media Archiving Software is popular in Government Administration, and Education, and is widely used by Enterprise, Mid Market, and Large Enterprise.

CivicPlus Social Media Archiving Software Customer wins, Customer success stories, Case studies

How does CivicPlus Social Media Archiving Software facilitate Social Media Management?

Why is CivicPlus Social Media Archiving Software the best choice for Sending & Publishing Communications?

11 buyers and buying teams have used Cuspera to assess how well CivicPlus Social Media Archiving Software solved their Data Security needs. Cuspera uses 206 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Data Security needs.

 

CivicPlus Partners with City of McAlester to Enhance Transparency and ...

CivicPlus partnered with the City of McAlester to enhance transparency and civic engagement by integrating its Agenda and Meeting Management and Codification system. This collaboration consolidates c...ity council meetings, agendas, and municipal codes into a single online platform, improving accessibility for residents and operational efficiency for city staff.

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Jackson County Implements New Mass Notification System Through CivicPlus - WSIL-TV

Jackson County has implemented a new mass notification system in partnership with CivicPlus. This system enhances communication by delivering emergency alerts through multiple channels, including int...egration with FEMA's IPAWS, ensuring broad dissemination of critical information. CivicPlus's technology supports over 12,000 government clients globally, emphasizing innovative solutions for public safety.

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Keizer OR Unveils Redesigned CivicPlus Website

CivicPlus collaborated with Keizer, Oregon, to launch a redesigned city website focused on community engagement. The new site integrates CivicPlus's Agenda and Meeting Management, Municipal Websites,... and Municode Codification, offering unified event views, task-based navigation, and AI-assisted communication tools. This redesign aims to enhance resident interaction and streamline city services.

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Mooresville Parks & Recreation Department - Government Administration - Government Administration

CivicPlus Recreation Management helped Mooresville Parks & Recreation boost registrations and revenue. The department switched back to CivicPlus after their previous system failed to meet their needs.... Online registration reduced phone calls and saved staff time. The platform's flexibility enabled new uses, like cemetery plot management. Staff praised CivicPlus for excellent customer support and ongoing improvements.

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City of Campbell, CA Parks and Recreation - Government Administration - Government Administration

CivicPlus Recreation Management Software helped Campbell, CA Parks and Recreation move from manual workarounds to automated processes. Staff eliminated two administrative positions by streamlining fa...cility reservations and activity guide workflows. The new system made it easier for residents, especially those over 50, to register online. Staff and residents now check facility availability without phone calls. The department shifted focus from admin tasks to programming, improving both efficiency and user experience.

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Marengo Park District - Government Administration - Government Administration

CivicPlus Recreation Management helped Marengo Park District boost revenue by 500%. The district replaced an outdated, manual registration system with seamless online registration and integrated paym...ent processing. Staff workload dropped as paperless registration and automated reporting saved time. Residents could register anytime, increasing participation and reducing support calls. The new system improved community engagement and made program management easier for everyone.

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lightning

Peers used CivicPlus Social Media Archiving Software for social media management and sending & publishing communications

CivicPlus Social Media Archiving Software Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.74/5 ★

Read Reviews (8)
Analytics

3.08/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.74/5 ★

Read Reviews (8)
Analytics

3.08/5 ★

Read Reviews (3)

Software Failure Risk Guidance

?

for CivicPlus Social Media Archiving Software

Overall Risk Meter

Low Medium High

Top Failure Risks for CivicPlus Social Media Archiving Software

CivicPlus News

Partnership

CivicPlus Partners with CodeComply.AI for AI Plan Review

CivicPlus has formed a partnership with CodeComply.AI to enhance AI-driven plan review capabilities. This collaboration aims to integrate advanced AI technology into CivicPlus's platform, improving efficiency and accuracy in civic planning processes.

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Partnership

CivicPlus Brings AI to Building Plan Review with CodeComply.Ai

CivicPlus has partnered with CodeComply.Ai to integrate AI-powered automation into building plan reviews. This collaboration aims to modernize the review process by enhancing efficiency and consistency, reducing review times, and supporting economic development. CodeComply.Ai's technology complements CivicPlus's Community Development solution, helping local governments streamline permitting and compliance workflows.

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Product

CivicPlus Announces AI Capabilities with Six New Intelligent Product Releases - CivicPlus

CivicPlus has introduced six new AI-driven products under its CivicPlus Intelligence suite, designed to enhance local government operations. These tools include the CivicPlus Agent, CivicPlus Athena, AI Content Advisor, AI Editing Assistant, and AI-Improved Category Search and Photo Analysis. They aim to streamline workflows, improve communication, and provide actionable insights, helping local governments meet rising resident expectations with limited resources.

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Product

CivicPlus Launches Six New AI Products - CivicPlus

CivicPlus has launched six new AI-powered products under CivicPlus Intelligence, enhancing its Civic Impact Platform for local governments. These products include CivicPlus Agent, CivicPlus Athena, AI Content Advisor, AI Editing Assistant, and AI tools for SeeClickFix 311 CRM. The enhancements aim to streamline operations, reduce manual work, and improve service delivery for local governments.

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CivicPlus Profile

Company Name

CivicPlus

Company Website

https://www.civicplus.com/

HQ Location

212 W Main St, Suite 500 , Durham, NC 27701, US

Employees

11-50

Social

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Financials

SEED