CivicPlus Social Media Archiving Software Overview

CivicPlus addresses the public sector's need for enhanced data security and operational efficiency. By integrating a suite of technologies tailored for local governments, it ensures secure data handling while improving resident satisfaction. CivicPlus provides a unified platform that connects various governmental functions, enabling streamlined operations and effective communication with residents. The platform supports impact-led governance, offering solutions that foster transparency and trust within communities. CivicPlus stands out by understanding the unique challenges faced by local governments, delivering tailored solutions that align with industry trends and requirements.

Use Cases

Customers recommend Social Media Management, Sending & Publishing Communications, Engaging And Following Up, as the business use cases that they have been most satisfied with while using CivicPlus Social Media Archiving Software.

Other use cases:

  • Content Publishing
  • Searching For Content
  • Public Relations
See all use cases See less use cases

Business Priorities

Manage Risk and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using CivicPlus Social Media Archiving Software.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Establish Thought Leadership
  • Improve Stakeholder Relations
See all business priorities See less business priorities

CivicPlus Social Media Archiving Software Use-Cases and Business Priorities: Customer Satisfaction Data

CivicPlus Social Media Archiving Software works with different mediums / channels such as Social Media. Facebook. and Phone Calls.

CivicPlus Social Media Archiving Software's features include Recording. and CivicPlus Social Media Archiving Software support capabilities include 24/7 Support, AI Powered, Email Support, etc. also CivicPlus Social Media Archiving Software analytics capabilities include Custom Reports, and Analytics.

Reviews

"...It's nice that you can review sentiment trends and search your content quickly by date or keyword...." Peer review by Bronlea M., Communications Coordinator

CivicPlus Social Media Archiving Software, belong to a category of solutions that help Data Security. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

ArchiveSocial, now CivicPlus Social Media Archiving Software, offers accurate and reliable social media archiving. It helps retain records and comply with public records laws.

Popular Business Setting

for CivicPlus Social Media Archiving Software

Top Industries

  • Government Administration
  • Education

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

CivicPlus Social Media Archiving Software is popular in Government Administration, and Education, and is widely used by Enterprise, Mid Market, and Large Enterprise.

CivicPlus Social Media Archiving Software Customer wins, Customer success stories, Case studies

How does CivicPlus Social Media Archiving Software facilitate Social Media Management?

Why is CivicPlus Social Media Archiving Software the best choice for Sending & Publishing Communications?

11 buyers and buying teams have used Cuspera to assess how well CivicPlus Social Media Archiving Software solved their Data Security needs. Cuspera uses 206 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Data Security needs.

 

Athens, Alabama, Launches Redesigned CivicPlus Website to Enhance Accessibility and Community Connection - CivicPlus

Athens, Alabama, has launched a redesigned website using CivicPlus to improve accessibility and strengthen community connections.

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City of Independence Launches CivicReady Mass Notification System to Enhance Citizen Communication

The City of Independence has partnered with CivicPlus to implement the CivicReady mass notification system, enhancing communication with residents. This system allows the city to send urgent and rout...ine alerts via email, text, and voicemail, improving public safety and information dissemination. CivicPlus, known for its government technology solutions, supports over 4,000 local governments.

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Redesigned website launched for Fort Wayne

CivicPlus partnered with the City of Fort Wayne to launch a redesigned website, enhancing user experience with features like a virtual assistant, alert center, and multilingual support. The collabora...tion aimed to create an accessible and modern digital platform for residents and visitors.

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Tavares, FL - Government Administration

CivicPlus Process Automation and Digital Services helped Tavares, FL improve their Christmas parade process. The city used automation to streamline workflows and serve residents online. This digital ...solution made event management easier for staff. Residents benefited from faster, more efficient services. The city enhanced its digital government experience with CivicPlus.

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Spokane Parks, WA - Government Administration

CivicPlus Social Media Archiving Software helps Spokane Parks, WA stay ready for social media lawsuits. The team uses the software to capture and archive all social media interactions. This ensures c...ompliance and transparency for government communications. Staff can quickly find and retrieve records when needed. The solution supports legal preparedness and public trust.

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City of Prairie Village - Government Administration

CivicPlus Recreation Management Software helped the City of Prairie Village manage 47 recreation programs. The city moved 90% of its program registrations online. Staff saved time and reduced paperwo...rk. Residents found it easier to sign up for activities. The software improved efficiency for both staff and the community.

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lightning

Peers used CivicPlus Social Media Archiving Software for social media management and sending & publishing communications

CivicPlus Social Media Archiving Software Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.74/5

Read Reviews (8)
Analytics

3.08/5

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.74/5

Read Reviews (8)
Analytics

3.08/5

Read Reviews (3)

Software Failure Risk Guidance

?

for CivicPlus Social Media Archiving Software

Overall Risk Meter

Low Medium High

Top Failure Risks for CivicPlus Social Media Archiving Software

CivicPlus News

Awards

Accolades highlight CivicPlus Stevie Awards Recognition

Accolades highlight CivicPlus Stevie Awards Recognition

M&A

CivicPlus Acquires Beehive's Asset Management

CivicPlus Acquires Beehive's Asset Management

Product

CivicPlus Achieves GovRAMP Ready Status for Five Products - CivicPlus

CivicPlus Achieves GovRAMP Ready Status for Five Products - CivicPlus

Product

CivicPlus Achieves GovRAMP Ready Status for Five Products - The Manila Times

CivicPlus has achieved GovRAMP Ready status for five products within its Civic Impact Platform, reinforcing its commitment to cybersecurity standards for the public sector. This designation indicates that these products meet the necessary requirements to pursue full security authorization under the GovRAMP program. The products include solutions for agenda management, municipal websites, public records requests, and recreation management, all aimed at enhancing government efficiency and resident engagement.

CivicPlus Profile

Company Name

CivicPlus

Company Website

https://www.civicplus.com/

HQ Location

212 W Main St, Suite 500 , Durham, NC 27701, US

Employees

11-50

Social

Financials

SEED