CivicPlus Social Media Archiving Software Overview

CivicPlus addresses the public sector's need for enhanced data security and operational efficiency. By integrating a suite of technologies tailored for local governments, it ensures secure data handling while improving resident satisfaction. CivicPlus provides a unified platform that connects various governmental functions, enabling streamlined operations and effective communication with residents. The platform supports impact-led governance, offering solutions that foster transparency and trust within communities. CivicPlus stands out by understanding the unique challenges faced by local governments, delivering tailored solutions that align with industry trends and requirements.

Use Cases

Customers recommend Social Media Management, Sending & Publishing Communications, Engaging And Following Up, as the business use cases that they have been most satisfied with while using CivicPlus Social Media Archiving Software.

Other use cases:

  • Content Publishing
  • Searching For Content
  • Public Relations
See all use cases See less use cases

Business Priorities

Manage Risk and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using CivicPlus Social Media Archiving Software.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Establish Thought Leadership
  • Improve Stakeholder Relations
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CivicPlus Social Media Archiving Software Use-Cases and Business Priorities: Customer Satisfaction Data

CivicPlus Social Media Archiving Software works with different mediums / channels such as Social Media. Facebook. and Phone Calls.

CivicPlus Social Media Archiving Software's features include Recording. and CivicPlus Social Media Archiving Software support capabilities include 24/7 Support, AI Powered, Email Support, etc. also CivicPlus Social Media Archiving Software analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Archiving every social post we make or are tagged in is essentially required for my organization by law, so this service is a great backup...." Peer review by Administrator

CivicPlus Social Media Archiving Software, belong to a category of solutions that help Data Security. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

ArchiveSocial, now CivicPlus Social Media Archiving Software, offers accurate and reliable social media archiving. It helps retain records and comply with public records laws.

Popular Business Setting

for CivicPlus Social Media Archiving Software

Top Industries

  • Government Administration
  • Education

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

CivicPlus Social Media Archiving Software is popular in Government Administration, and Education, and is widely used by Enterprise, Mid Market, and Large Enterprise.

CivicPlus Social Media Archiving Software Customer wins, Customer success stories, Case studies

What makes CivicPlus Social Media Archiving Software ideal for Social Media Management?

How can CivicPlus Social Media Archiving Software optimize your Sending & Publishing Communications Workflow?

11 buyers and buying teams have used Cuspera to assess how well CivicPlus Social Media Archiving Software solved their Data Security needs. Cuspera uses 206 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Data Security needs.

 

CivicPlus Partners with City of McAlester to Enhance Transparency and ...

CivicPlus partnered with the City of McAlester to enhance transparency and civic engagement by integrating its Agenda and Meeting Management and Codification system. This collaboration consolidates c...ity council meetings, agendas, and municipal codes into a single online platform, improving accessibility for residents and operational efficiency for city staff.

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Jackson County Implements New Mass Notification System Through CivicPlus - WSIL-TV

Jackson County has implemented a new mass notification system in partnership with CivicPlus. This system enhances communication by delivering emergency alerts through multiple channels, including int...egration with FEMA's IPAWS, ensuring broad dissemination of critical information. CivicPlus's technology supports over 12,000 government clients globally, emphasizing innovative solutions for public safety.

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Keizer OR Unveils Redesigned CivicPlus Website

CivicPlus collaborated with Keizer, Oregon, to launch a redesigned city website focused on community engagement. The new site integrates CivicPlus's Agenda and Meeting Management, Municipal Websites,... and Municode Codification, offering unified event views, task-based navigation, and AI-assisted communication tools. This redesign aims to enhance resident interaction and streamline city services.

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Carbon Valley Parks & Recreation District - Government Administration - Medium

CivicPlus Cost Recovery Software and Consulting helped Carbon Valley Parks & Recreation District boost cost recovery for athletic rentals from 29% to 55% between 2018 and 2022. The district kept fees... steady even as expenses tripled, using a 24% minimum participation increase. Staff used data-driven tools to optimize facility use and justify taxpayer subsidies. The solution improved transparency, staff confidence, and community trust. Carbon Valley now leads with data, not guesswork, in parks and recreation management.

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Wayne County, NC - Government Administration - Medium

CivicPlus helped Wayne County, NC, move from manual workflows to integrated digital solutions. The county used CivicPlus Municipal Websites, Agenda and Meeting Management, and Municode Codification t...o improve resident engagement and transparency. 88% of surveyed residents found the website easy to use. Staff now save time with online tools, and leaders better understand community needs. Integration of services made information access seamless for both residents and staff.

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City of Huntington Beach - Government Administration - Large

CivicPlus Recreation Management helped Huntington Beach cut class setup time from 30 to 5 minutes. Staff now spend more time on resident engagement and less on manual tasks. The city exceeded last ye...ar's revenue by October 2024, showing higher program participation. Seniors now register online, reducing in-person visits and freeing staff. Fast customer support ensures smooth operations and high satisfaction.

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lightning

Peers used CivicPlus Social Media Archiving Software for social media management and sending & publishing communications

CivicPlus Social Media Archiving Software Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.74/5 ★

Read Reviews (8)
Analytics

3.08/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.74/5 ★

Read Reviews (8)
Analytics

3.08/5 ★

Read Reviews (3)

Software Failure Risk Guidance

?

for CivicPlus Social Media Archiving Software

Overall Risk Meter

Low Medium High

Top Failure Risks for CivicPlus Social Media Archiving Software

CivicPlus News

Product

CivicPlus Announces AI Capabilities with Six New Intelligent Product Releases - CivicPlus

CivicPlus has introduced six new AI-driven products under its CivicPlus Intelligence suite, designed to enhance local government operations. These tools include the CivicPlus Agent, CivicPlus Athena, AI Content Advisor, AI Editing Assistant, and AI-Improved Category Search and Photo Analysis. They aim to streamline workflows, improve communication, and provide actionable insights, helping local governments meet rising resident expectations with limited resources.

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Product

CivicPlus Launches Six New AI Products - CivicPlus

CivicPlus has launched six new AI-powered products under CivicPlus Intelligence, enhancing its Civic Impact Platform for local governments. These products include CivicPlus Agent, CivicPlus Athena, AI Content Advisor, AI Editing Assistant, and AI tools for SeeClickFix 311 CRM. The enhancements aim to streamline operations, reduce manual work, and improve service delivery for local governments.

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Partnership

Independence, Iowa Expands Transparency and Communication- CivicPlus

CivicPlus has partnered with the City of Independence, Iowa, to enhance transparency and communication through its Civic Impact Platform. The city will use CivicPlus solutions like Social Media Archiving and Mass Notification to improve community engagement and streamline services. This partnership aims to modernize the city's website, providing a centralized hub for information and increasing public awareness.

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M&A

CivicPlus Expands Accessibility with Streamline - CivicPlus

CivicPlus has acquired Streamline, enhancing its Civic Impact Platform with Streamline's special district website solution and DocAccess, a PDF-to-HTML accessibility tool. This acquisition strengthens CivicPlus' offerings for local governments, focusing on ADA compliance and improving digital accessibility. Streamline's CEO, Mac Clemmens, will continue to advance accessibility initiatives at CivicPlus.

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CivicPlus Profile

Company Name

CivicPlus

Company Website

https://www.civicplus.com/

HQ Location

212 W Main St, Suite 500 , Durham, NC 27701, US

Employees

11-50

Social

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Financials

SEED