CivicPlus Social Media Archiving Software Overview

CivicPlus addresses the public sector's need for enhanced data security and operational efficiency. By integrating a suite of technologies tailored for local governments, it ensures secure data handling while improving resident satisfaction. CivicPlus provides a unified platform that connects various governmental functions, enabling streamlined operations and effective communication with residents. The platform supports impact-led governance, offering solutions that foster transparency and trust within communities. CivicPlus stands out by understanding the unique challenges faced by local governments, delivering tailored solutions that align with industry trends and requirements.

Use Cases

Customers recommend Social Media Management, Sending & Publishing Communications, Engaging And Following Up, as the business use cases that they have been most satisfied with while using CivicPlus Social Media Archiving Software.

Other use cases:

  • Content Publishing
  • Searching For Content
  • Public Relations
See all use cases See less use cases

Business Priorities

Manage Risk and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using CivicPlus Social Media Archiving Software.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Establish Thought Leadership
  • Improve Stakeholder Relations
See all business priorities See less business priorities

CivicPlus Social Media Archiving Software Use-Cases and Business Priorities: Customer Satisfaction Data

CivicPlus Social Media Archiving Software works with different mediums / channels such as Social Media. Facebook. and Phone Calls.

CivicPlus Social Media Archiving Software's features include Recording. and CivicPlus Social Media Archiving Software support capabilities include 24/7 Support, AI Powered, Email Support, etc. also CivicPlus Social Media Archiving Software analytics capabilities include Custom Reports, and Analytics.

Reviews

"...It's nice that you can review sentiment trends and search your content quickly by date or keyword...." Peer review by Bronlea M., Communications Coordinator

Peer review evidence (same sources as the product rating summary)

"...ArchiveSocial works with government agencies, school districts, and private companies to capture and archive information shared on social media...." Peer review from ArchiveSocial
"...Archiving every social post we make or are tagged in is essentially required for my organization by law, so this service is a great backup...." Peer review by Administrator
"...Chawla founded ArchiveSocial in 2011 to help cities, schools, federal government, and other agencies remain transparent while engaging with their citizens. ..." The Startup Behind Former President Obama s Social Media Archive Grows Nationally

CivicPlus Social Media Archiving Software, belong to a category of solutions that help Data Security. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

ArchiveSocial, now CivicPlus Social Media Archiving Software, offers accurate and reliable social media archiving. It helps retain records and comply with public records laws.

Popular Business Setting

for CivicPlus Social Media Archiving Software

Top Industries

  • Government Administration
  • Education

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

CivicPlus Social Media Archiving Software is popular in Government Administration, and Education, and is widely used by Enterprise, Mid Market, and Large Enterprise.

CivicPlus Social Media Archiving Software Customer wins, Customer success stories, Case studies

What makes CivicPlus Social Media Archiving Software ideal for Social Media Management?

How does CivicPlus Social Media Archiving Software facilitate Sending & Publishing Communications?

11 buyers and buying teams have used Cuspera to assess how well CivicPlus Social Media Archiving Software solved their Data Security needs. Cuspera uses 206 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Data Security needs.

 

City of Keizer, Oregon - Government - Medium

Keizer OR Unveils Redesigned CivicPlus Website

Keizer, USA

CivicPlus partnered with the City of Keizer, Oregon, to launch a redesigned municipal website. The new site integrates CivicPlus's Agenda and Meeting Management, Municipal Websites, and Municode Codi...fication solutions. It features streamlined navigation, AI-assisted search, and enhanced communication tools, aligning with community feedback for improved access to city resources and events.

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City of McAlester - Government - Medium

CivicPlus Partners with City of McAlester to Enhance Transparency and Increase Civic Engagement

McAlester, USA

CivicPlus partnered with the City of McAlester to integrate its Agenda and Meeting Management and Codification systems, enhancing transparency and civic engagement. The platform consolidates agendas,... meeting documents, and municipal codes, making them accessible to residents and streamlining city operations. This initiative aims to improve public access to information and support efficient legislative processes.

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Streamline - Government Technology - Medium

CivicPlus Expands Accessibility with Streamline

Sacramento, USA

CivicPlus has acquired Streamline, enhancing its Civic Impact Platform with Streamline's special district website solution and DocAccess, a PDF-to-HTML accessibility tool. This acquisition supports C...ivicPlus' mission to improve ADA compliance and accessibility for local governments and special districts, aligning with upcoming Department of Justice requirements.

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Mooresville Parks & Recreation Department - Government Administration - Medium

Mooresville, USA

CivicPlus Recreation Management helped Mooresville Parks & Recreation boost registrations and revenue. The department switched back to CivicPlus after their previous system failed to meet their needs.... Online registration reduced phone calls and saved staff time. The platform's flexibility enabled new uses, like cemetery plot management. Staff praised CivicPlus for excellent customer support and ongoing improvements.

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City of Campbell, CA Parks and Recreation - Government Administration - Small

Campbell, USA

CivicPlus Recreation Management Software helped Campbell, CA Parks and Recreation move from manual workarounds to automated processes. Staff eliminated two administrative positions by streamlining fa...cility reservations and activity guide workflows. The new system made it easier for residents, especially those over 50, to register online. Staff and residents now check facility availability without phone calls. The department shifted focus from admin tasks to programming, improving both efficiency and user experience.

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Marengo Park District - Government Administration - Small

Marengo, USA

CivicPlus Recreation Management helped Marengo Park District boost revenue by 500%. The district replaced an outdated, manual registration system with seamless online registration and integrated paym...ent processing. Staff workload dropped as paperless registration and automated reporting saved time. Residents could register anytime, increasing participation and reducing support calls. The new system improved community engagement and made program management easier for everyone.

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lightning

Peers used CivicPlus Social Media Archiving Software for social media management and sending & publishing communications

CivicPlus Social Media Archiving Software Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.74/5 ★

Read Reviews (8)
Analytics

3.08/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.74/5 ★

Read Reviews (8)
Analytics

3.08/5 ★

Read Reviews (3)

Software Failure Risk Guidance

?

for CivicPlus Social Media Archiving Software

Overall Risk Meter

Low Medium High

Top Failure Risks for CivicPlus Social Media Archiving Software

CivicPlus News

Partnership

CivicPlus Brings AI to Building Plan Review with CodeComply.Ai

CivicPlus has partnered with CodeComply.Ai to integrate AI-powered compliance assessments into its Civic Impact Platform. This collaboration aims to modernize building plan reviews, enhancing efficiency and reducing approval times. The integration supports compliance with various building codes, helping local governments streamline permitting processes and accelerate economic development.

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Product

CivicPlus Expands Longstanding Esri Partnership

CivicPlus has expanded its partnership with Esri to enhance GIS integration in its Asset Management and Utility Billing solutions. This expansion incorporates Esri's mapping and routing capabilities, improving spatial data accuracy and operational workflows for local governments. The collaboration aims to reduce integration risks and support compliant operations.

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Awards

Accolades highlight CivicPlus® Stevie® Awards Recognition

CivicPlus received multiple Stevie® Awards in 2026, including a Silver Award for Customer Service Training Team of the Year and Bronze Awards for Customer Service Department of the Year, Best Customer Satisfaction Strategy, and Achievement in AI-Driven Sales Automation. These accolades highlight CivicPlus' commitment to customer service excellence and innovation in AI-driven operations.

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Awards

CivicPlus Recognized as GovTech 100 Company

CivicPlus has been recognized as one of the top 100 companies in the GovTech 100 list by Government Technology magazine, highlighting its commitment to improving the public sector with innovative solutions for state and local government agencies.

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CivicPlus Profile

Company Name

CivicPlus

Company Website

https://www.civicplus.com/

HQ Location

212 W Main St, Suite 500 , Durham, NC 27701, US

Employees

11-50

Social

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Financials

SEED