Sinch SMS for Salesforce Overview

Mission Control transforms project management within Salesforce environments. It offers tools like time tracking, Gantt charts, and a Kanban whiteboard, enhancing task management efficiency. Businesses benefit from streamlined project oversight, ensuring tasks are completed on time and within scope. The integration with Salesforce provides a unified platform, reducing the need for multiple software solutions. This consolidation leads to improved collaboration and communication across teams. Additionally, the software's comprehensive suite of features supports diverse project needs, making it adaptable for various industry verticals. Mission Control's capabilities drive productivity and project success, offering a strategic advantage in managing complex workflows.

Use Cases

Customers recommend Engaging And Following Up, Workflow Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Sinch SMS for Salesforce.

Other use cases:

  • Lead Engagement
  • Contact List Management
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Business Priorities

Acquire Customers and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Sinch SMS for Salesforce.

Other priorities:

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Sinch SMS for Salesforce Use-Cases and Business Priorities: Customer Satisfaction Data

Sinch SMS for Salesforce works with different mediums / channels such as Text SMS.

Sinch SMS for Salesforce's features include Templates. and Sinch SMS for Salesforce support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Sinch SMS for Salesforce analytics capabilities include Custom Reports, and Analytics.

Reviews

"...We used Mercury SMS to send bulk text messages to parents and staff through SalesForce...." Peer review by Matt R, CEO

Sinch SMS for Salesforce, belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Aprika-Mercury-SMS enables personalized customer engagement via SMS in Salesforce CRM. Sinch MessageMedia Australia offers this service for effective communication.

Sinch SMS for Salesforce Customer wins, Customer success stories, Case studies

How does Sinch SMS for Salesforce facilitate Engaging And Following Up?

What benefits does Sinch SMS for Salesforce offer for Workflow Management?

Vinomofo - Ecommerce

Sinch MessageMedia SMS for HubSpot helped Vinomofo achieve a 120x return on investment. The company saw a 20% increase in conversions and reduced churn by 50%. Vinomofo wanted to streamline marketing... tools and improve customer experience. Integrating SMS with HubSpot gave them a single customer view and boosted wine sales by up to 75%.

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CAPAnesthesia PC - Hospital & Health Care

Zapier SMS integration helped CAPAnesthesia PC improve their staff roster. The medical practice struggled with unclear on-call schedules and staff forgetting shifts. Using Zapier, they automated SMS ...notifications for on-call staff. This made the roster more transparent and efficient. Staff now know when they are scheduled. The solution reduced admin work and improved patient care.

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OzMobiles - Retail

Sinch SMS helped OzMobiles improve marketing results and save money. OzMobiles used Sinch to get better control over their marketing tools. They saved $10,000 to $15,000 each year. One campaign gave ...a 3000% return on investment. The CEO said Sinch made the process much simpler.

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Oz Hair and Beauty - Retail

Sinch MessageMedia helped Oz Hair and Beauty use personalized SMS campaigns and two-way messaging. The goal was to create personal shopping experiences at scale across online and retail channels. The... solution improved customer engagement and conversion rates. Oz Hair and Beauty achieved a 38x ROI, a 12% click-through rate, and a 15% response rate.

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Blue Rock - Management Consulting

MessageMedia helped Blue Rock improve client engagement with SMS marketing. Blue Rock needed a way to offer better service and drive conversions for its clients. The team tested many business technol...ogies and chose MessageMedia for its value. The digital team now uses SMS to connect with customers and improve results. Blue Rock is one of Australia’s fastest-growing companies and serves clients across Australia and New Zealand.

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Glamour Shop - Retail

Sinch MessageMedia MMS helps Glamour Shop reach VIP customers with real-time, image-rich messages. Stephanie Goodwin Cline wanted a fast way to share promotions and events. She used MMS to send crisp... images and updates to her loyal shoppers. The solution made it easy to keep customers engaged and informed. Group messaging let her alert VIPs about special events quickly. This improved customer experience and built stronger loyalty.

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Sinch SMS for Salesforce Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.57/5 ★

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.57/5 ★

Read Reviews (5)

Software Failure Risk Guidance

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for Sinch SMS for Salesforce

Top Failure Risks for Sinch SMS for Salesforce

MessageMedia USA Inc. News

M&A

MessageMedia strengthens app ecosystem with acquisition of Aprikas Mercury SMS, a Salesforce integration - Sinch MessageMedia Australia

MessageMedia has acquired Mercury SMS from Aprika, enhancing its app ecosystem with a Salesforce-integrated SMS platform. This acquisition allows Salesforce users to leverage MessageMedia's SMS capabilities for seamless two-way messaging and campaign delivery. The move strengthens MessageMedia's service offerings and supports its commitment to mobile customer engagement for its 65,000 customers globally.

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M&A

MessageMedia expands US footprint with acquisition of SimpleTexting - Sinch MessageMedia Australia

MessageMedia has expanded its presence in the US by acquiring SimpleTexting, a messaging platform with over 10,000 business customers. This acquisition enhances MessageMedia's North American market reach, now serving over 20,000 local businesses. The move aligns with MessageMedia's strategy to boost customer engagement through mobile messaging, leveraging SimpleTexting's platform and expertise.

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M&A

MessageMedia Acquires Smooth Messenger for Zoho CRM Australia

MessageMedia, Australia's largest messaging provider, has acquired Smooth Messenger, a text messaging app integrated with Zoho CRM. This acquisition aims to enhance MessageMedia's customer engagement solutions and expand its ecosystem integration. Smooth Messenger will be rebranded as SMS for Zoho CRM by Sinch MessageMedia, with its team joining MessageMedia to bolster R&D capabilities.

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Partnership

MessageMedia Announces Integration Into BigCommerce Platform to Streamline Two-Way Customer Engagement for Retailers - Sinch MessageMedia Australia

MessageMedia has launched an Early Access Program for its integration with BigCommerce, enhancing two-way SMS marketing for retailers. This integration allows BigCommerce merchants to use MessageMedia's messaging solutions for improved customer engagement and marketing efficiency. The partnership aims to streamline customer interactions and boost conversions through advanced features like mobile landing pages and automated messaging.

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MessageMedia USA Inc. Profile

Company Name

MessageMedia USA Inc.

Company Website

https://messagemedia.com/

HQ Location

367 Collins Street, Melbourne, VIC 3000, AU

Employees

51-100

Social

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Financials

PRIVATE