Sinch SMS for Salesforce Overview

Mission Control transforms project management within Salesforce environments. It offers tools like time tracking, Gantt charts, and a Kanban whiteboard, enhancing task management efficiency. Businesses benefit from streamlined project oversight, ensuring tasks are completed on time and within scope. The integration with Salesforce provides a unified platform, reducing the need for multiple software solutions. This consolidation leads to improved collaboration and communication across teams. Additionally, the software's comprehensive suite of features supports diverse project needs, making it adaptable for various industry verticals. Mission Control's capabilities drive productivity and project success, offering a strategic advantage in managing complex workflows.

Use Cases

Customers recommend Engaging And Following Up, Workflow Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Sinch SMS for Salesforce.

Other use cases:

  • Lead Engagement
  • Contact List Management
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Business Priorities

Acquire Customers and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Sinch SMS for Salesforce.

Other priorities:

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Sinch SMS for Salesforce Use-Cases and Business Priorities: Customer Satisfaction Data

Sinch SMS for Salesforce works with different mediums / channels such as Text SMS.

Sinch SMS for Salesforce's features include Templates. and Sinch SMS for Salesforce support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Sinch SMS for Salesforce analytics capabilities include Custom Reports, and Analytics.

Reviews

"...We used Mercury SMS to send bulk text messages to parents and staff through SalesForce...." Peer review by Matt R, CEO

Sinch SMS for Salesforce, belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Aprika-Mercury-SMS enables personalized customer engagement via SMS in Salesforce CRM. Sinch MessageMedia Australia offers this service for effective communication.

Comprehensive Insights on Sinch SMS for Salesforce Use Cases

How can Sinch SMS for Salesforce enhance your Engaging And Following Up process?

How can Sinch SMS for Salesforce enhance your Workflow Management process?

Case Studies

Information Technology and Services

CASE STUDY Endiem

Mission Control helped Endiem improve project management. Before, Endiem used tools like Freshbooks, Salesforce apps, and spreadsheets. They struggled to track tasks and share data across the company.... Mission Control let them manage projects from start to finish, track time, and handle risks. Integration with Xero improved invoicing and financial tracking. Custom features made quoting and contracts easier. Endiem now plans to automate more and use scheduling for better resource planning.

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Accounting

CASE STUDY Logistic Engineering Services Pty Ltd (LES)

Mission Control helped Logistic Engineering Services improve project management. Before, they used BillQuick, TimePro, and NetSuite, but needed better reporting and a simpler interface. Mission Contr...ol made project setup, time tracking, and risk management easier. The team saw big productivity gains and better control. Support from Aprika was responsive and helpful.

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Accounting

CASE STUDY BRANZ

Mission Control helped BRANZ improve project management. Before, BRANZ used in-house tools and spreadsheets. They had no single source of truth and reporting was slow. Mission Control gave them one i...ntegrated system on Salesforce. Now, project managers and leaders have up-to-date reports. BRANZ saves 4 business days per month per project manager. They also saw a 30% boost in efficiency and can take on more work.

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Professional Training & Coaching

CASE STUDY Fast Cloud Consulting

Mission Control helped Fast Cloud Consulting manage all their projects in one place. Before, they used many tools for tracking hours, tasks, and client info. With Mission Control, they now have one s...ystem that works with Salesforce CRM. The company grew from 7 to over 40 people in 9 countries. Real-time info and easy project setup are their favorite features.

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Professional Training & Coaching

CASE STUDY Skie Solutions

Mission Control helped Skie Solutions improve project management. Before, they used Teamwork Projects and had trouble with financial visibility and resource planning. Mission Control gave them better... project lifecycle tracking, budget and timeline management, and custom reports. The time logging feature made tracking work easier. Now, Skie Solutions can see project profitability and plan to use Mission Control to improve customer collaboration.

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Computer Software

CASE STUDY CTC Software

Mission Control helped CTC Software improve project planning and resource tracking. Before, they used Microsoft Planner and wanted better CRM integration, hours tracking, and analytics. Mission Contr...ol provided strong analytics and easy project organization. The Program Planner and Project Builder made release planning simple. The Timesheet feature saved time for programmers. CTC Software plans to use more features for skills and teams in the future.

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Sinch SMS for Salesforce Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.57/5 ★

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.57/5 ★

Read Reviews (5)

Software Failure Risk Guidance

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for Sinch SMS for Salesforce

Top Failure Risks for Sinch SMS for Salesforce

MessageMedia USA Inc. News

M&A

MessageMedia strengthens app ecosystem with acquisition of Aprikas Mercury SMS, a Salesforce integration - Sinch MessageMedia Australia

MessageMedia has acquired Mercury SMS from Aprika, enhancing its app ecosystem with a Salesforce-integrated SMS platform. This acquisition allows Salesforce users to leverage MessageMedia's SMS capabilities for seamless two-way messaging and campaign delivery. The move strengthens MessageMedia's service offerings and supports its commitment to mobile customer engagement for its 65,000 customers globally.

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M&A

MessageMedia expands US footprint with acquisition of SimpleTexting - Sinch MessageMedia Australia

MessageMedia has expanded its presence in the US by acquiring SimpleTexting, a messaging platform with over 10,000 business customers. This acquisition enhances MessageMedia's North American market reach, now serving over 20,000 local businesses. The move aligns with MessageMedia's strategy to boost customer engagement through mobile messaging, leveraging SimpleTexting's platform and expertise.

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M&A

MessageMedia Acquires Smooth Messenger for Zoho CRM Australia

MessageMedia, Australia's largest messaging provider, has acquired Smooth Messenger, a text messaging app integrated with Zoho CRM. This acquisition aims to enhance MessageMedia's customer engagement solutions and expand its ecosystem integration. Smooth Messenger will be rebranded as SMS for Zoho CRM by Sinch MessageMedia, with its team joining MessageMedia to bolster R&D capabilities.

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Partnership

MessageMedia Announces Integration Into BigCommerce Platform to Streamline Two-Way Customer Engagement for Retailers - Sinch MessageMedia Australia

MessageMedia has launched an Early Access Program for its integration with BigCommerce, enhancing two-way SMS marketing for retailers. This integration allows BigCommerce merchants to use MessageMedia's messaging solutions for improved customer engagement and marketing efficiency. The partnership aims to streamline customer interactions and boost conversions through advanced features like mobile landing pages and automated messaging.

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MessageMedia USA Inc. Profile

Company Name

MessageMedia USA Inc.

Company Website

https://messagemedia.com/

HQ Location

367 Collins Street, Melbourne, VIC 3000, AU

Employees

51-100

Social

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Financials

PRIVATE