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Compare Zoomph vs LivePerson Platform

Comparison Summary

For Zoomph vs LivePerson Platform comparison, Our AI algorithm looked at 706 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Zoomph and LivePerson Platform to solve their respective business needs.

Pros and cons of Zoomph and LivePerson Platform

Zoomph is more suited to businesses that require Social Media Management with Social Media and Engagement Management with Social Media where as LivePerson Platform is focused towards Engagement Management with Chat and Communication Management with E-Mail .

logo Zoomph

Focus area

Zoomph is better than LivePerson Platform for

Software Failure Risk

  • medium

logo LivePerson Platform

Focus area

Software Failure Risk

  • medium

About

Zoomph: Audience Analytics for People-Based Marketing

Advanced Management Platform | LivePerson Automotive

Age

2014

Financials

SEED

NA

Business Need

Total Processes
(we found evidences for)

24

24

Total Goals
(we found evidences for)

7

10

Top Processes

Evidences indicate better relative satisfaction


social media management

monitoring social media

social media analytics

engaging on social media

scheduling post to social media


engagement management

engaging and following up


communication management

tracking & monitoring communications

sending & publishing communications



competitive intelligence


generation of new leads



content management

content publishing


contact list management


measuring customer satisfaction


customer feedback management

measuring customer satisfaction


lead qualification


customise loyalty program


loyalty management

customise loyalty program


conversion management


Top Goals

Goals Achieved

  • Improve ROI

  • Improve brand engagement

  • Improve digital and social presence

  • Launch new products

  • Build brand awareness

  • Increase sales & revenue

  • Scale best practices

  • See 4 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Improve consistency

  • Scale best practices

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve visibility

  • Improve digital and social presence

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • social media

  • chat

  • mobile

  • website

  • text SMS

  • mobile app

  • phone calls

  • offline

  • point of sale

  • promotions

  • Facebook

  • Facebook page

  • Whatsapp

  • See 11 more
  • e-mail

  • social media

  • chat

  • mobile

  • website

  • text SMS

  • mobile app

  • phone calls

  • offline

  • point of sale

  • promotions

  • Facebook

  • Facebook page

  • Whatsapp

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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low

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Migration Risk

No Data

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medium

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Business Setting