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WORKetc vs OpenCRM: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of WORKetc vs. OpenCRM is based on a specific set of business needs and context. The comparison uses 2192 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing WORKetc and OpenCRM

WORKetc, OpenCRM, monday sales CRM, Claritysoft CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

WORKetc covers Sales Document Management with Website, Contact List Management with Phone Calls, Helpdesk Management with E-Mail, Engagement Management, etc.

OpenCRM focuses on Sales Document Management with Offline, Contact List Management with Chat, Helpdesk Management, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo WORKetc

Focus area

WORKetc is better than OpenCRM for

Software Failure Risk

  • low

logo OpenCRM

Focus area

Software Failure Risk

  • medium

About

Business Management Software, Web based CRM, Project Management and Collaboration.

Open CRM | Customisable and fully-featured cloud CRM system

Age

2006

Financials

PRIVATE

NA

Business Need

Total Processes
(we found evidences for)

59

29

Total Goals
(we found evidences for)

8

3

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management


contact list management

creating contact list


helpdesk management


communication management

tracking & monitoring communications

sending & publishing communications


engagement management

engaging and following up


billing and invoice management


workflow management


knowledge management




generation of new leads




training & onboarding


business development


conversion management


campaign management


customer case management


calendar management



discount management


promotion management


products & pricelist management


content management


relationship management


pipeline management


community building




rating and review management



advocacy management


lead qualification

lead qualification: technographic


customer feedback management


conference call management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • Enter new markets internationally or locally

  • Increase customer life time value

  • See 5 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

Top Channels

Channels Used

  • chat

  • e-mail

  • mobile

  • offline

  • point of sale

  • on premises

  • social media

  • text SMS

  • See 5 more
  • chat

  • e-mail

  • mobile

  • offline

  • point of sale

  • on premises

  • social media

  • text SMS

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting