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Compare Viralsweep vs CUGIC LIVE CHAT

Comparison Summary

For Viralsweep vs CUGIC LIVE CHAT comparison, Our AI algorithm looked at 1025 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Viralsweep and CUGIC LIVE CHAT to solve their respective business needs.

Pros and cons of Viralsweep and CUGIC LIVE CHAT

Viralsweep is more suited to businesses that require Engagement Management with E-Mail and Viral Marketing with Social Media where as CUGIC LIVE CHAT is focused towards Engagement Management with Chat and Social Media Management with Social Media .

logo Viralsweep

Focus area

Viralsweep is better than CUGIC LIVE CHAT for

Software Failure Risk

  • medium

logo CUGIC LIVE CHAT

Focus area

Software Failure Risk

  • medium

About

Viral Marketing Platform - ViralSweep

CUGIC | Reach customers in real-time via CUGIC live chat

Age

2012

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

34

26

Total Goals
(we found evidences for)

6

4

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



social media management

engaging on social media

scheduling post to social media

managing social media account

social media analytics



campaign management



generation of new leads


communication management

sending & publishing communications

tracking & monitoring communications


helpdesk management






referral management


lead qualification


training & onboarding


promotion management



loyalty management



contact list management


measuring customer satisfaction


customer feedback management

measuring customer satisfaction


conversion management



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Build brand awareness

  • Improve ROI

  • Improve digital and social presence

  • Launch new products

  • See 3 more
  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

  • Increase sales & revenue

  • See 1 more

Top Channels

Channels Used

  • social media

  • chat

  • website

  • phone calls

  • Facebook

  • Twitter

  • e-mail

  • video

  • mobile

  • offline

  • text SMS

  • on premises

  • See 9 more
  • social media

  • chat

  • website

  • phone calls

  • Facebook

  • Twitter

  • e-mail

  • video

  • mobile

  • offline

  • text SMS

  • on premises

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting