CUGIC LIVE CHAT Overview

This is a summary of the comprehensive capabilities and benefits of CUGIC LIVE CHAT based on over 517 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

CUGIC LIVE CHAT, ProveSource, LeadQuizzes, Viralsweep, Visitor Queue, etc., all belong to a category of solutions that help Lead Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if CUGIC LIVE CHAT is right for your needs? Our Cuspera AI engine can evaluate how CUGIC LIVE CHAT fits your specific business needs, industry, and context. Get your personalized assessment report today.

CUGIC LIVE CHAT supports business activities such as:

  • Engagement Management
  • Social Media Analytics
  • Helpdesk Management
  • Identify Target Customers
  • Public Relations

CUGIC LIVE CHAT can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Improve Digital And Social Presence, and Increase Sales & Revenue. It can help manage these activities if you use Chat Website Social Media etc. for these needs. As a solution, CUGIC LIVE CHAT's capabilities include Dashboard, Widgets, Personalization, etc.

CUGIC LIVE CHAT Marketing and Advertising Vertical is its biggest customer base.

Reviews

"...Before the popularity of user portals, customers had no choice other than to engage via emails and phone calls...." The Ultimate Gateway To Rousing Services

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well CUGIC LIVE CHAT solved their Lead Generation needs. Cuspera uses 517 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Lead Generation needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using CUGIC LIVE CHAT.

Other priorities:

  • Improve Digital And Social Presence
  • Increase Sales & Revenue
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Social Media Analytics , Helpdesk Management , as the business use cases that they have been most satisfied while using CUGIC LIVE CHAT.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Chat and Website

4.88/5 ★

Read Reviews (50)

"...Before the popularity of user portals, customers had no choice other than to engage via emails and phone calls...." The Ultimate Gateway To Rousing Services
engaging and following up

4.85/5 ★

Read Reviews (32)

"...Ideal for startups, small and medium businesses and enterprises all over the world, wishing to increase visitor engagement and sale conversions...."
Social Media Analytics with Social Media, Twitter and Facebook

4.85/5 ★

Read Reviews (15)

"...Installation alongside Facebook and Twitter then enables brand perceptions to be monitored and responded to on the leading social channels, while built-in reporting capabilities make analytics on important service KPI's more visible when gauging agent performance...."
Helpdesk Management with Phone Calls, Video and Chat

4.82/5 ★

Read Reviews (14)

"...No need to integrate expensive call center phones...." Features
PEER EXPERIENCES
Engagement Management with Chat and Website

4.88/5 ★

Read Reviews (50)

"...Before the popularity of user portals, customers had no choice other than to engage via emails and phone calls...." The Ultimate Gateway To Rousing Services
engaging and following up

4.88/5 ★

Read Reviews (32)

Social Media Analytics with Social Media, Twitter and Facebook

4.85/5 ★

Read Reviews (15)

"...Installation alongside Facebook and Twitter then enables brand perceptions to be monitored and responded to on the leading social channels, while built-in reporting capabilities make analytics on important service KPI's more visible when gauging agent performance...." Peer review
Helpdesk Management with Phone Calls, Video and Chat

4.82/5 ★

Read Reviews (14)

"...No need to integrate expensive call center phones...." Features

17+ more Business Use Cases

Our AI advisor, Wyz, harnessed 517 insights from peers and experts to help you assess how these CUGIC LIVE CHAT use cases fit your Lead Generation needs.

Frequently Asked Questions(FAQ)

for CUGIC LIVE CHAT

What is CUGIC LIVE CHAT used for?

CUGIC LIVE CHAT is a Lead Generation Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Social Media Analytics and Helpdesk Management .

What are the top features of CUGIC LIVE CHAT?

Dashboard, Widgets and Personalization are some of the top features of CUGIC LIVE CHAT.

Who uses CUGIC LIVE CHAT?

CUGIC LIVE CHAT is used by Marketing And Advertising, Information Technology And Services and Automotive among other industries.

What are CUGIC LIVE CHAT alternatives?

ProveSource, LeadQuizzes, Viralsweep and Visitor Queue are popular alternatives for CUGIC LIVE CHAT.

Where is CUGIC LIVE CHAT located?

CUGIC LIVE CHAT is headquartered at 63 Moran Ave, Suite B, Princeton, NJ 08542 USA..

Popular Business Setting

for CUGIC LIVE CHAT

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Automotive

Popular in

  • Small Business
  • Mid Market

Peers used CUGIC LIVE CHAT to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for CUGIC LIVE CHAT

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Dashboard

4.59/5 ★

Read Reviews (16)
Widgets

4.62/5 ★

Read Reviews (15)
Personalization

4.26/5 ★

Read Reviews (10)
Micro customer segmenting

4.31/5 ★

Read Reviews (10)
Ticketing

4.18/5 ★

Read Reviews (9)
FEATURES RATINGS AND REVIEWS
Dashboard

4.59/5 ★

Read Reviews (16)
Widgets

4.62/5 ★

Read Reviews (15)
Personalization

4.26/5 ★

Read Reviews (10)
Micro customer segmenting

4.31/5 ★

Read Reviews (10)
Ticketing

4.18/5 ★

Read Reviews (9)

IT and Other Capabilities

for CUGIC LIVE CHAT

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.78/5 ★

Read Reviews (41)
Data Export

4.50/5 ★

Read Reviews (17)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.78/5 ★

Read Reviews (41)
Data Export

4.50/5 ★

Read Reviews (17)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.69/5 ★

Read Reviews (69)
24/7 Support

4.67/5 ★

Read Reviews (89)
Phone Support

4.57/5 ★

Read Reviews (14)
Email Support

4.08/5 ★

Read Reviews (6)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.69/5 ★

Read Reviews (69)
24/7 Support

4.67/5 ★

Read Reviews (89)
Phone Support

4.57/5 ★

Read Reviews (14)
Email Support

4.08/5 ★

Read Reviews (6)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.72/5 ★

Read Reviews (72)
Analytics

4.65/5 ★

Read Reviews (13)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.72/5 ★

Read Reviews (72)
Analytics

4.65/5 ★

Read Reviews (13)

Software Failure Risk Guidance

?

for CUGIC LIVE CHAT

Overall Risk Meter

Low Medium High

Top Failure Risks for CUGIC LIVE CHAT

Vendor Profile Details

Company Name

Cugic

Company Website

https://www.cugic.com/

HQ Location

63 Moran Ave, Suite B, Princeton, NJ 08542 USA.

Employees

NA

Social

Financials

PRIVATE