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Promo.com vs LivePerson Platform: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Promo.com vs. LivePerson Platform is based on a specific set of business needs and context. The comparison uses 2244 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Promo.com and LivePerson Platform

Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Promo.com covers Advertisement with Video, Engagement Management with Video, Social Media Management with Social Media, Content Management with Video, etc.

LivePerson Platform focuses on Engagement Management with Chat, Communication Management with E-Mail, Advertisement with Mobile, Social Media Management with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Promo.com

Focus area

Promo.com is better than LivePerson Platform for

Software Failure Risk

  • low

logo LivePerson Platform

Focus area

Software Failure Risk

  • medium

About

Promo.com | Marketing Video Maker | Visual Content Creation Platform

Advanced Management Platform | LivePerson Automotive

Financials

SERIES A

NA

Business Need

Total Processes
(we found evidences for)

59

24

Total Goals
(we found evidences for)

12

10

Top Processes

Evidences indicate better relative satisfaction



engagement management

engaging and following up


social media management

scheduling post to social media

engaging on social media

managing social media account


communication management

sending & publishing communications

tracking & monitoring communications


content management

content publishing


social media marketing



segmentation and targeting


helpdesk management



contact list management


campaign management


promotion management




generation of new leads


courses & assessment

create learning path


rating and review management


competitive intelligence







customer feedback management



sales call management

meeting management


discount management



loyalty management

customise loyalty program


lead qualification


conversion management


Top Goals

Goals Achieved

  • Build brand awareness

  • Acquire customers

  • Improve digital and social presence

  • Scale best practices

  • Enhance customer relationships

  • Grow market share

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Improve efficiency

  • Improve ROI

  • Increase sales & revenue

  • Launch new products

  • See 9 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Improve consistency

  • Scale best practices

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve visibility

  • Improve digital and social presence

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • social media

  • chat

  • mobile

  • website

  • text SMS

  • mobile app

  • phone calls

  • offline

  • point of sale

  • promotions

  • Facebook

  • Facebook page

  • Whatsapp

  • See 11 more
  • e-mail

  • social media

  • chat

  • mobile

  • website

  • text SMS

  • mobile app

  • phone calls

  • offline

  • point of sale

  • promotions

  • Facebook

  • Facebook page

  • Whatsapp

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting