cuspera logo CUSPERA

Compare Platformax CRM vs Spiro

Comparison Summary

For Platformax CRM vs Spiro comparison, Our AI algorithm looked at 1663 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Platformax CRM and Spiro to solve their respective business needs.

Pros and cons of Platformax CRM and Spiro

Platformax CRM is more suited to businesses that require Engagement Management with E-Mail and Helpdesk Management with Website where as Spiro is focused towards Sales Call Management with Phone Calls and Engagement Management with E-Mail .

Both Platformax CRM and Spiro are CRM software, peers recommend Platformax CRM for helpdesk management where as Spiro is more known for call transcription and call recording .

logo Platformax CRM

Focus area

Platformax CRM is better than Spiro for

Software Failure Risk

  • medium

logo Spiro

Focus area

Spiro is better than Platformax CRM for

Software Failure Risk

  • medium

About

Inside sales CRM, generate more leads with prospecting and sales management

Spiro Technologies: Proactive Relationship Management

Age

2014

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

42

54

Total Goals
(we found evidences for)

3

7

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


helpdesk management


communication management

tracking & monitoring communications

sending & publishing communications


contact list management



relationship management


pipeline management


generation of new leads





training & onboarding


workflow management



sales review & feedback



campaign management

campaign monitoring


sales call management


opportunity management




performance management


follower management


customer feedback management

measuring customer satisfaction



discount management


promotion management



social media management

social media analytics


competitive intelligence




lead qualification



conversion management



sales document management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve internal communications

  • See 4 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • video

  • text SMS

  • website

  • user generated content

  • blogs

  • offline

  • trade shows

  • promotions

  • social media

  • games

  • chat

  • Slack

  • See 11 more
  • e-mail

  • phone calls

  • video

  • text SMS

  • website

  • user generated content

  • blogs

  • offline

  • trade shows

  • promotions

  • social media

  • games

  • chat

  • Slack

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting