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Compare Platformax CRM vs Bigcontacts CRM

Comparison Summary

For Platformax CRM vs Bigcontacts CRM comparison, Our AI algorithm looked at 2065 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Platformax CRM and Bigcontacts CRM to solve their respective business needs.

Pros and cons of Platformax CRM and Bigcontacts CRM

Platformax CRM is more suited to businesses that require Engagement Management with E-Mail and Helpdesk Management with Website where as Bigcontacts CRM is focused towards Contact List Management with E-Mail and Engagement Management with Phone Calls .

logo Platformax CRM

Focus area

Software Failure Risk

  • medium

logo Bigcontacts CRM

Focus area

Software Failure Risk

  • low

About

Inside sales CRM, generate more leads with prospecting and sales management

BIGContacts | CRM and email marketing app for small businesses

Age

2014

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

42

49

Total Goals
(we found evidences for)

3

3

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


helpdesk management


communication management

tracking & monitoring communications

sending & publishing communications


contact list management



relationship management


pipeline management


generation of new leads





training & onboarding


workflow management



sales review & feedback



campaign management

campaign monitoring


sales call management


opportunity management




performance management


follower management


customer feedback management

measuring customer satisfaction



discount management


promotion management



social media management

social media analytics



lead qualification: demographic


lead qualification

lead qualification: demographic


products & pricelist management



conversion management


sales document management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

Top Channels

Channels Used

  • e-mail

  • phone calls

  • mobile

  • social media

  • website

  • promotions

  • offline

  • point of sale

  • games

  • See 6 more
  • e-mail

  • phone calls

  • mobile

  • social media

  • website

  • promotions

  • offline

  • point of sale

  • games

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting