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Pega Customer Engagement Suite vs hireEZ Outbound Recruiting Platform: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Pega Customer Engagement Suite medium Failure Risk for hireEZ Outbound Recruiting Platform low
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Comparison Summary

This comparison report of Pega Customer Engagement Suite vs. hireEZ Outbound Recruiting Platform is based on a specific set of business needs and context. The comparison uses 2008 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Pega Customer Engagement Suite and hireEZ Outbound Recruiting Platform

Pega Customer Engagement Suite belong to a category of solutions that help CRM, whereas hireEZ Outbound Recruiting Platform belong to a category of solutions that help Talent Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Pega Customer Engagement Suite covers Engagement Management, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Workflow Management with Phone Calls, etc.

hireEZ Outbound Recruiting Platform focuses on Engagement Management with E-Mail, Communication Management with E-Mail, Helpdesk Management, Workflow Management, etc.

"We're operating on a speed that we've never seen before. Today, we use Pega to drive dynamic scripting and offer presentment based on consumer streaming usage, radio type, and the package that they're on. " - Jason Barbrow

"hireEZ is all of the sourcing and outreach tools combined, in one platform. Easy for recruiters, even easier for hiring managers. " - Claire Berkley

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Pega Customer Engagement Suite

Focus area

Software Failure Risk

  • medium

logo hireEZ Outbound Recruiting Platform

Focus area

hireEZ Outbound Recruiting Platform is better than Pega Customer Engagement Suite for

Software Failure Risk

  • low

About

Pega Customer Engagement Suite | Integrates customer analytics and business rules in real time, building deeper connections with customers

AI Recruiting Software to deliver more hires in half the time.

Age

2017

Financials

IPO

SERIES B

Business Need

Total Processes
(we found evidences for)

23

61

Total Goals
(we found evidences for)

8

12

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (50)

Read Reviews (122)

engaging and following up

Read Reviews (21)

Read Reviews (121)

helpdesk management

Read Reviews (10)

Read Reviews (32)

communication management

Read Reviews (9)

Read Reviews (40)

tracking & monitoring communications

Read Reviews (2)

Read Reviews (8)

workflow management

Read Reviews (6)

Read Reviews (24)

customer case management

Read Reviews (5)

Read Reviews (1)

loyalty management

Read Reviews (4)

Read Reviews (1)

identify target customers

Read Reviews (3)

Read Reviews (1)

customer feedback management

Read Reviews (4)

Read Reviews (2)

measuring customer satisfaction

Read Reviews (3)

Read Reviews (0)

campaign management

Read Reviews (2)

Read Reviews (12)

personalized marketing

Read Reviews (2)

Read Reviews (0)

relationship management

Read Reviews (1)

Read Reviews (4)

training & onboarding

Read Reviews (1)

Read Reviews (9)

competitive intelligence

Read Reviews (0)

Read Reviews (8)

engaging on social media

Read Reviews (0)

Read Reviews (8)

social media analytics

Read Reviews (0)

Read Reviews (7)

managing social media account

Read Reviews (0)

Read Reviews (2)

social media management

Read Reviews (0)

Read Reviews (18)

engaging on social media

Read Reviews (0)

Read Reviews (8)

social media analytics

Read Reviews (0)

Read Reviews (7)

managing social media account

Read Reviews (0)

Read Reviews (2)

lead qualification: technographic

Read Reviews (0)

Read Reviews (7)

lead qualification: demographic

Read Reviews (0)

Read Reviews (6)

lead qualification

Read Reviews (0)

Read Reviews (17)

lead qualification: technographic

Read Reviews (0)

Read Reviews (7)

lead qualification: demographic

Read Reviews (0)

Read Reviews (6)

creating contact list

Read Reviews (0)

Read Reviews (2)

contact list management

Read Reviews (0)

Read Reviews (17)

creating contact list

Read Reviews (0)

Read Reviews (2)

segmentation and targeting

Read Reviews (0)

Read Reviews (13)

meeting management

Read Reviews (0)

Read Reviews (9)

sales call management

Read Reviews (0)

Read Reviews (9)

meeting management

Read Reviews (0)

Read Reviews (9)

generation of new leads

Read Reviews (0)

Read Reviews (8)

contract management

Read Reviews (0)

Read Reviews (6)

sales document management

Read Reviews (0)

Read Reviews (7)

contract management

Read Reviews (0)

Read Reviews (6)

business development

Read Reviews (0)

Read Reviews (3)

pipeline management

Read Reviews (0)

Read Reviews (3)

account management

Read Reviews (0)

Read Reviews (2)

content management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve visibility

  • Increase customer life time value

  • Acquire customers

  • Launch new products

  • Improve ROI

  • Manage risk

  • Scale best practices

  • See 5 more

  • Improve ROI

  • Increase sales & revenue

  • Launch new products

  • Acquire customers

  • Grow market share

  • Improve internal communications

  • Enhance customer relationships

  • Scale best practices

  • Enter new markets internationally or locally

  • Shorten ramp up time

  • Improve brand engagement

  • Improve consistency

  • See 9 more

Top Channels

Channels Used

  • e-mail

  • social media

  • offline

  • LinkedIn

  • events

  • trade shows

  • website

  • Facebook

  • phone calls

  • Twitter

  • on premises

  • promotions

  • mobile

  • mobile app

  • review sites

  • games

  • Amazon

  • video

  • user generated content

  • blogs

  • See 17 more

  • e-mail

  • social media

  • offline

  • LinkedIn

  • events

  • trade shows

  • website

  • Facebook

  • phone calls

  • Twitter

  • on premises

  • promotions

  • mobile

  • mobile app

  • review sites

  • games

  • Amazon

  • video

  • user generated content

  • blogs

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

low

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting