OpenCRM vs ServiceM8: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for OpenCRM medium Failure Risk for ServiceM8 low

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Comparison Summary

This comparison report of OpenCRM vs. ServiceM8 is based on a specific set of business needs and context. The comparison uses 2184 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing OpenCRM and ServiceM8

OpenCRM belong to a category of solutions that help CRM, whereas ServiceM8 belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

OpenCRM covers Sales Document Management with Offline, Contact List Management with Chat, Helpdesk Management, Communication Management with E-Mail, etc.

ServiceM8 focuses on Sales Document Management, Helpdesk Management, Contact List Management, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

OpenCRM

Focus area

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

medium

ServiceM8

Focus area

ServiceM8 is better than OpenCRM for

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

About

Open CRM | Customisable and fully-featured cloud CRM system

ServiceM8: Field Service Software

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

Total Goals
(we found evidences for)

Top Processes

Evidences indicate better relative satisfaction

sales document management

contract management

proposal & quote management

digital signature

contact list management

Read Reviews (12)

Read Reviews (39)

creating contact list

contacts history

helpdesk management

Read Reviews (10)

Read Reviews (56)

communication management

Read Reviews (6)

Read Reviews (16)

sending & publishing communications

Read Reviews (5)

Read Reviews (7)

tracking & monitoring communications

Read Reviews (1)

Read Reviews (3)

relationship management

lead management

engagement management

Read Reviews (2)

Read Reviews (14)

engaging and following up

Read Reviews (2)

Read Reviews (14)

training & onboarding

lead tracking

campaign management

collaboration

workflow management

Read Reviews (0)

Read Reviews (9)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (5)

customer feedback management

Read Reviews (0)

Read Reviews (6)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (5)

account management

Read Reviews (0)

Read Reviews (3)

product marketing

Read Reviews (0)

Read Reviews (3)

billing and invoice management

Read Reviews (0)

Read Reviews (2)

payment management

order management

PEST Analysis

SeealllessActivities

Top Goals

Goals Achieved

Enhance customer relationships
Increase sales & revenue
Acquire customers

Acquire customers
Enhance customer relationships
Improve internal communications
Improve ROI
See 1 more

Top Channels

Channels Used

e-mail
website
offline
text SMS
phone calls
mobile
on premises
video
point of sale
mobile app
blogs
user generated content
chat
social media
Facebook page
Facebook
See 13 more

e-mail
website
offline
text SMS
phone calls
mobile
on premises
video
point of sale
mobile app
blogs
user generated content
chat
social media
Facebook page
Facebook
See 13 more

Failure Risk Guidance Security Report?

Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

Low
Medium
High

Ease of migration

Read peer / expert warnings.

Data

Data Import

Read peer / expert warnings.

Data Export

Read peer / expert warnings.

Support

24/7 Support

Read peer / expert warnings.

Email Support

Read peer / expert warnings.

Chat Support

Read peer / expert warnings.

Phone Support

Read peer / expert warnings.

Others

AI Powered

Read peer / expert warnings.

Custom Reports

Read peer / expert warnings.

Analytics

Read peer / expert warnings.

OpenCRM vs ServiceM8: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Comparison Summary

This comparison report of OpenCRM vs. ServiceM8 is based on a specific set of business needs and context. The comparison uses 2184 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing OpenCRM and ServiceM8

OpenCRM belong to a category of solutions that help CRM, whereas ServiceM8 belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

OpenCRM covers Sales Document Management with Offline, Contact List Management with Chat, Helpdesk Management, Communication Management with E-Mail, etc.

ServiceM8 focuses on Sales Document Management, Helpdesk Management, Contact List Management, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

OpenCRM

Focus area

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

ServiceM8

Focus area

ServiceM8 is better than OpenCRM for

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Business Need

Top Processes

Top Goals

Top Channels

Failure Risk Guidance Security Report?

Compliance Risk

Security & Privacy Risk

Integration Risk

Migration Risk

IT and Other Capabilities

Data

Support

Others

Business Setting

Get a personalised risk report for OpenCRM

Get a personalised risk report for ServiceM8

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.