cuspera logo CUSPERA

Compare OnContact CRM vs Oracle CRM On Demand

Comparison Summary

For OnContact CRM vs Oracle CRM On Demand comparison, Our AI algorithm looked at 1392 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using OnContact CRM and Oracle CRM On Demand to solve their respective business needs.

Pros and cons of OnContact CRM and Oracle CRM On Demand

OnContact CRM is more suited to businesses that require Contact List Management with Offline and Lead Tracking where as Oracle CRM On Demand is focused towards Workflow Management and Engagement Management .

logo OnContact CRM

Focus area

Software Failure Risk

  • medium

logo Oracle CRM On Demand

Focus area

Software Failure Risk

  • medium

About

OnContact CRM | Comprehensive sales, marketing automation and customer service software.

Oracle CRM On Demand | Oracle

Age

1977

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

42

45

Total Goals
(we found evidences for)

7

9

Top Processes

Evidences indicate better relative satisfaction


contact list management



relationship management


sales document management

proposal & quote management


knowledge management


opportunity management



training & onboarding


engagement management

engaging and following up


campaign management


content management

content publishing


workflow management



calendar management


pipeline management


follower management


communication management


helpdesk management


generation of new leads




competitive intelligence


rating and review management


conversion management


performance management


social media analytics


social media management

social media analytics


customise loyalty program


loyalty management

customise loyalty program


touchpoint management


channel management




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve internal communications

  • Grow market share

  • Enter new markets internationally or locally

  • Improve ROI

  • See 4 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve visibility

  • Improve ROI

  • Grow market share

  • Improve stakeholder relations

  • Scale best practices

  • Improve efficiency

  • See 6 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • promotions

  • channel partners

  • mobile

  • website

  • social media

  • See 4 more
  • phone calls

  • e-mail

  • promotions

  • channel partners

  • mobile

  • website

  • social media

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting