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FreeAgent CRM vs Simplicity CRM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of FreeAgent CRM vs. Simplicity CRM is based on a specific set of business needs and context. The comparison uses 1400 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing FreeAgent CRM and Simplicity CRM

FreeAgent CRM, Simplicity CRM, Claritysoft CRM, Solve CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

FreeAgent CRM covers Engagement Management with E-Mail, Collaboration, Workflow Management, Generation Of New Leads with Mobile, etc.

Simplicity CRM focuses on Campaign Management with E-Mail, Loyalty Management, Social Media Management with E-Mail, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo FreeAgent CRM

Focus area

Software Failure Risk

  • medium

logo Simplicity CRM

Focus area

Simplicity CRM is better than FreeAgent CRM for

Software Failure Risk

  • medium

About

CRM and Work Management

Simplicity CRM | CRM , Loyalty Software

Financials

SEED

NA

Business Need

Total Processes
(we found evidences for)

35

59

Total Goals
(we found evidences for)

11

8

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



workflow management


generation of new leads


helpdesk management


training & onboarding


contact list management


sales document management

proposal & quote management



communication management

tracking & monitoring communications



sales review & feedback


lifetime value management


relationship management



lead qualification


account management


customer case management


loyalty management


campaign analytics


campaign monitoring


campaign management

campaign analytics

campaign monitoring


social media analytics


scheduling post to social media


social media management

social media analytics

scheduling post to social media


segmentation and targeting


database marketing



discount management


content management



rating and review management


channel management


touchpoint management



social media marketing


redemption management


sales incentive management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve efficiency

  • Acquire customers

  • Improve ROI

  • Improve internal communications

  • Improve stakeholder relations

  • Improve brand engagement

  • Establish thought leadership

  • Scale best practices

  • Increase customer life time value

  • See 8 more
  • Enhance customer relationships

  • Scale best practices

  • Acquire customers

  • Improve brand engagement

  • Increase sales & revenue

  • Improve ROI

  • Enter new markets internationally or locally

  • Increase customer life time value

  • See 5 more

Top Channels

Channels Used

  • e-mail

  • social media

  • promotions

  • offline

  • text SMS

  • coupons

  • phone calls

  • point of sale

  • Facebook

  • on premises

  • mobile

  • omnichannel

  • website

  • mobile app

  • See 11 more
  • e-mail

  • social media

  • promotions

  • offline

  • text SMS

  • coupons

  • phone calls

  • point of sale

  • Facebook

  • on premises

  • mobile

  • omnichannel

  • website

  • mobile app

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting