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Compare Forj vs Vanilla Forums

Comparison Summary

For Forj vs Vanilla Forums comparison, Our AI algorithm looked at 1992 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Forj and Vanilla Forums to solve their respective business needs.

Pros and cons of Forj and Vanilla Forums

Forj is more suited to businesses that require Engagement Management with Mobile and Communication Management with E-Mail where as Vanilla Forums is focused towards Engagement Management with User Generated Content and Helpdesk Management with Social Media .

logo Forj

Focus area

Software Failure Risk

  • low

logo Vanilla Forums

Focus area

Software Failure Risk

  • low

About

Membership Community Platform to deliver an exceptional member experience

Engage with Community - Vanilla Forums

Age

2014

Financials

SERIES A

SERIES A

Business Need

Total Processes
(we found evidences for)

48

39

Total Goals
(we found evidences for)

10

11

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


communication management

sending & publishing communications



sales document management

contract management



training & onboarding




contact list management


helpdesk management


social media management

social media analytics

engaging on social media




campaign management


loyalty management

identify target customers


competitive intelligence


membership management


content management

content publishing


generation of new leads


lead qualification

lead qualification: technographic



workflow management


customer feedback management

measuring customer satisfaction


knowledge management


conversion management


lifetime value management


social media marketing



products & pricelist management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Establish thought leadership

  • Improve ROI

  • Enhance customer relationships

  • Scale best practices

  • Improve internal communications

  • Acquire customers

  • Build brand awareness

  • Improve consistency

  • Improve digital and social presence

  • See 7 more
  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Improve stakeholder relations

  • Improve brand engagement

  • Build brand awareness

  • Improve internal communications

  • Improve ROI

  • Grow market share

  • Improve digital and social presence

  • See 8 more

Top Channels

Channels Used

  • user generated content

  • blogs

  • social media

  • e-mail

  • games

  • website

  • promotions

  • phone calls

  • video

  • Facebook

  • support groups

  • See 8 more
  • user generated content

  • blogs

  • social media

  • e-mail

  • games

  • website

  • promotions

  • phone calls

  • video

  • Facebook

  • support groups

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting