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Compare Dundas BI vs Phocas

Comparison Summary

For Dundas BI vs Phocas comparison, Our AI algorithm looked at 6074 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Dundas BI and Phocas to solve their respective business needs.

Pros and cons of Dundas BI and Phocas

Dundas BI is more suited to businesses that require Competitive Intelligence and Social Media Management where as Phocas is focused towards Competitive Intelligence and Helpdesk Management with E-Mail .

logo Dundas BI

Focus area

Dundas BI is better than Phocas for

Software Failure Risk

  • low

logo Phocas

Focus area

Software Failure Risk

  • medium

About

Dundas Data Visualization: Dundas BI Software

Phocas: Business Intelligence Software and Data Analytics

Age

1992

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

59

41

Total Goals
(we found evidences for)

15

7

Top Processes

Evidences indicate better relative satisfaction


competitive intelligence


social media management

social media analytics



training & onboarding


communication management

sending & publishing communications


helpdesk management



campaign management

campaign monitoring

campaign analytics


customer feedback management

measuring customer satisfaction


engagement management

engaging and following up



content management



rating and review management



sales document management

proposal & quote management

contract management





generation of new leads




workflow management


performance management



lead qualification

lead qualification: technographic


products & pricelist management


distribution management


merger and acquisition



international marketing


lifetime value management


sales call management



influencer marketing



loyalty management



contact list management


sales incentive management


revenue cycle management


business development




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Manage risk

  • Scale best practices

  • Enter new markets internationally or locally

  • Acquire customers

  • Improve efficiency

  • Improve stakeholder relations

  • Launch new products

  • Grow market share

  • Improve digital and social presence

  • Improve brand engagement

  • Build brand awareness

  • Increase average basket value

  • See 12 more
  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Grow market share

  • Improve stakeholder relations

  • Establish thought leadership

  • See 4 more

Top Channels

Channels Used

  • promotions

  • e-mail

  • phone calls

  • offline

  • point of sale

  • user generated content

  • mobile

  • on premises

  • website

  • See 6 more
  • promotions

  • e-mail

  • phone calls

  • offline

  • point of sale

  • user generated content

  • mobile

  • on premises

  • website

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting