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CRM Runner vs B2Field: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of CRM Runner vs. B2Field is based on a specific set of business needs and context. The comparison uses 1614 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CRM Runner and B2Field

CRM Runner, B2Field, Commusoft, FieldEdge, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CRM Runner covers Sales Document Management, Communication Management with E-Mail, Generation Of New Leads with Website, Engagement Management with Website, etc.

B2Field focuses on Social Media Management with Mobile, Sales Document Management with Mobile, Rating And Review Management, Merchandising with Mobile, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo CRM Runner

Focus area

CRM Runner is better than B2Field for

Software Failure Risk

  • low

logo B2Field

Focus area

Software Failure Risk

  • medium

About

CRM RUNNER - #1 CRM Software | Field Management Software

Mobile Workforce Management App for SMBs

Financials

NA

PRIVATE

Business Need

Total Processes
(we found evidences for)

40

33

Total Goals
(we found evidences for)

5

11

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management


communication management

sending & publishing communications


generation of new leads


engagement management

engaging and following up


sales call management


contact list management


helpdesk management





workflow management


referral management


social media management

social media analytics




rating and review management


training & onboarding


motivation management


customer feedback management

measuring customer satisfaction



competitive intelligence



customise loyalty program


loyalty management

customise loyalty program


distribution management


customer case management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Build brand awareness

  • Improve ROI

  • See 2 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Grow market share

  • Improve brand engagement

  • Build brand awareness

  • Scale best practices

  • Improve efficiency

  • Improve visibility

  • Improve ROI

  • See 8 more

Top Channels

Channels Used

  • mobile

  • mobile app

  • offline

  • chat

  • on premises

  • promotions

  • point of sale

  • website

  • video

  • phone calls

  • See 7 more
  • mobile

  • mobile app

  • offline

  • chat

  • on premises

  • promotions

  • point of sale

  • website

  • video

  • phone calls

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting