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Compare CallRail vs Reachedge

Failure Risk Guidance Security Report ?

Failure Risk for CallRail medium Failure Risk for Reachedge medium
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Comparison Summary

For CallRail vs Reachedge comparison, Our AI algorithm looked at 9324 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using CallRail and Reachedge to solve their respective business needs.

Pros and cons of CallRail and Reachedge

CallRail is more suited to businesses that require Communication Management with Phone Calls and Sales Call Management with Phone Calls where as Reachedge is focused towards Sales Call Management with Phone Calls and Lead Tracking with Phone Calls .

logo CallRail

Focus area

CallRail is better than Reachedge for

Software Failure Risk

  • medium

logo Reachedge

Focus area

Software Failure Risk

  • medium

About

CallRail | Tracking and analytics for phone calls and web forms

SIMPLIFYING LOCAL MARKETING. The Smarter Way to Reach Local Customers.

Age

2011

Financials

SERIES A

M&A

Business Need

Total Processes
(we found evidences for)

81

38

Total Goals
(we found evidences for)

14

7

Top Processes

Evidences indicate better relative satisfaction

sales call management

Read Reviews (930)

Read Reviews (32)

call recording

Read Reviews (743)

Read Reviews (29)

call analytics

Read Reviews (137)

Read Reviews (0)

call transcription

Read Reviews (15)

Read Reviews (0)

call scoring

Read Reviews (8)

Read Reviews (0)

call searching

Read Reviews (7)

Read Reviews (2)

communication management

Read Reviews (923)

Read Reviews (19)

tracking & monitoring communications

Read Reviews (905)

Read Reviews (18)

sending & publishing communications

Read Reviews (16)

Read Reviews (1)

advertisement

Read Reviews (334)

Read Reviews (13)

campaign management

Read Reviews (260)

Read Reviews (6)

campaign monitoring

Read Reviews (95)

Read Reviews (4)

campaign analytics

Read Reviews (13)

Read Reviews (0)

helpdesk management

Read Reviews (119)

Read Reviews (0)

lead tracking

Read Reviews (100)

Read Reviews (30)

generation of new leads

Read Reviews (86)

Read Reviews (5)

social media management

Read Reviews (66)

Read Reviews (12)

social media analytics

Read Reviews (55)

Read Reviews (9)

managing social media account

Read Reviews (5)

Read Reviews (0)

engagement management

Read Reviews (57)

Read Reviews (13)

engaging and following up

Read Reviews (45)

Read Reviews (13)

contact list management

Read Reviews (34)

Read Reviews (22)

conversion management

Read Reviews (34)

Read Reviews (6)

lead qualification

Read Reviews (18)

Read Reviews (0)

lead qualification: behavioural

Read Reviews (2)

Read Reviews (0)

training & onboarding

Read Reviews (15)

Read Reviews (0)

lifetime value management

Read Reviews (10)

Read Reviews (3)

workflow management

Read Reviews (10)

Read Reviews (0)

sales document management

Read Reviews (7)

Read Reviews (0)

contract management

Read Reviews (4)

Read Reviews (0)

proposal & quote management

Read Reviews (2)

Read Reviews (0)

rating and review management

Read Reviews (7)

Read Reviews (0)

business development

Read Reviews (6)

Read Reviews (0)

customer feedback management

Read Reviews (5)

Read Reviews (0)

revenue cycle management

Read Reviews (5)

Read Reviews (0)

follower management

Read Reviews (3)

Read Reviews (2)

products & pricelist management

Read Reviews (3)

Read Reviews (0)

international marketing

Read Reviews (3)

Read Reviews (0)

competitive intelligence

Read Reviews (3)

Read Reviews (1)

personalized marketing

Read Reviews (3)

Read Reviews (1)

content management

Read Reviews (2)

Read Reviews (1)

social media marketing

Read Reviews (2)

Read Reviews (2)

referral management

Read Reviews (2)

Read Reviews (0)

account management

Read Reviews (2)

Read Reviews (0)

customer case management

Read Reviews (2)

Read Reviews (0)

touchpoint management

Read Reviews (1)

Read Reviews (2)

sales review & feedback

Read Reviews (1)

Read Reviews (2)

relationship management

Read Reviews (0)

Read Reviews (2)

channel management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve ROI

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Grow market share

  • Improve visibility

  • Improve efficiency

  • Improve digital and social presence

  • Improve brand engagement

  • Build brand awareness

  • Scale best practices

  • Improve consistency

  • Improve internal communications

  • See 11 more

  • Acquire customers

  • Improve ROI

  • Improve digital and social presence

  • Increase sales & revenue

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Increase customer life time value

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • website

  • e-mail

  • social media

  • mobile

  • mobile app

  • offline

  • point of sale

  • See 5 more

  • phone calls

  • website

  • e-mail

  • social media

  • mobile

  • mobile app

  • offline

  • point of sale

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

high

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No Data

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Integration Risk

medium

{{{rsh_C_1}}}

medium

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Migration Risk

low

{{{rsh_C_1}}}

medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting