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Broadstreet vs LivePerson Platform: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Broadstreet vs. LivePerson Platform is based on a specific set of business needs and context. The comparison uses 843 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Broadstreet and LivePerson Platform

Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Broadstreet covers Advertisement with Website, Communication Management with Print Media, Social Media Management with Website, Engagement Management with Social Media, etc.

LivePerson Platform focuses on Engagement Management with Chat, Communication Management with E-Mail, Advertisement with Mobile, Social Media Management with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Broadstreet

Focus area

Software Failure Risk

  • medium

logo LivePerson Platform

Focus area

Software Failure Risk

  • medium

About

The Ad Manager for Direct, Digital Ad Sales | Broadstreet

Advanced Management Platform | LivePerson Automotive

Financials

PRIVATE

NA

Business Need

Total Processes
(we found evidences for)

19

24

Total Goals
(we found evidences for)

5

10

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications


social media management

social media analytics


engagement management

engaging and following up


campaign management

campaign analytics



helpdesk management


training & onboarding



generation of new leads


contact list management


competitive intelligence


measuring customer satisfaction


customer feedback management

measuring customer satisfaction


lead qualification


customise loyalty program


loyalty management

customise loyalty program


conversion management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve efficiency

  • Launch new products

  • Grow market share

  • See 2 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Improve consistency

  • Scale best practices

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve visibility

  • Improve digital and social presence

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • social media

  • chat

  • mobile

  • website

  • text SMS

  • mobile app

  • phone calls

  • offline

  • point of sale

  • promotions

  • Facebook

  • Facebook page

  • Whatsapp

  • See 11 more
  • e-mail

  • social media

  • chat

  • mobile

  • website

  • text SMS

  • mobile app

  • phone calls

  • offline

  • point of sale

  • promotions

  • Facebook

  • Facebook page

  • Whatsapp

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting