Overview: BigHand and Logi Report (formerly JReport) as Business Intelligence Category solutions.
BigHand excels in serving industries like legal services with strong analytics and custom reports, focusing on competitive intelligence and social media analytics. Its primary strength lies in acquiring customers and increasing sales. JReport, on the other hand, offers a broader range of capabilities, particularly in social media management and analytics, catering well to IT, financial services, and computer software industries. Both products offer 24/7 support, but JReport is more versatile across business sizes.
BigHand: Iridium Technology is now BigHand, encompassing Iridium BI, Intellistat, Steere, and SmartTime products. More details can be found here.
Logi Report (formerly JReport): JReport is an embedded reporting and visualization tool offering customizable analytics for web applications. End users are empowered to create, navigate, and analyze data efficiently.
BigHand and Logi Report (formerly JReport): Best Use cases based on the customer satisfaction data
Key Capabilities Supported
BigHand enhances competitive intelligence and social media analytics. It is useful for managing customer feedback and communications. read more →
JReport focuses on social media analytics and management. It supports funnel analysis, which is ideal for engagement and competitive intelligence. read more →
Business Goals
BigHand helps acquire new customers and increase sales. It also scales best practices effectively. read more →
JReport enhances customer relationships and manages risks. It helps in acquiring customers and growing market share. read more →
Core Features
BigHand stands out with custom reports and data import features. It ensures security and privacy for legal services. read more →
JReport offers robust analytics and extensive custom reporting. It integrates seamlessly and provides AI-powered insights. read more →
Vendor Support
BigHand provides 24/7 support primarily through email and chat. It meets enterprise needs with targeted support options. read more →
JReport offers 24/7 service with multiple support channels, including phone and chat. It caters to diverse business scales. read more →
Segments and Industries
BigHand is popular amongst enterprises and mid-market businesses. It excels particularly in legal services. read more →
JReport is used across various segments from small to large enterprises, with a strong footing in computer software and IT services. read more →
Operational Alignment
BigHand integrates smoothly into enterprise workflows. It is designed to support legal industry operations effectively. read more →
JReport fits well with technology-hungry businesses. It supports complex environments in IT and financial services. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
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- Medium
- High
Data
Support
Others
BigHand in Action: Unique Use Cases
What solutions does BigHand provide for Competitive Intelligence?
Why is BigHand the best choice for Collaboration?
How does BigHand facilitate Products & Pricelist Management?
Logi Report (formerly JReport) in Action: Unique Use Cases
Why is Logi Report (formerly JReport) the best choice for Funnel Analysis?
News
Latest BigHand News
Epiq and BigHand Partner to Launch New Integrated Business Transformation Solution for Law Firms and Legal Departments
Epiq and BigHand have announced a partnership to deliver a new integrated business transformation solution for law firms and legal departments. This collaboration aims to streamline operations and enhance efficiency in legal service delivery through advanced technology integration.
Latest Logi Report (formerly JReport) News
Angles for SAP from insightsoftware Now Supports SAP Business Technology Platform (BTP) to
insightsoftware has updated Angles for SAP to support SAP Business Technology Platform (BTP). This enhancement enables SAP users to access advanced reporting and analytics directly within the BTP environment. The integration streamlines financial and operational data analysis for SAP customers.
