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Amazon Chime vs Daily.co: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Amazon Chime vs. Daily.co is based on a specific set of business needs and context. The comparison uses 1656 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Amazon Chime and Daily.co

Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Amazon Chime covers Collaboration with Offline, Conference Call Management with Offline, Sales Call Management with Phone Calls, Helpdesk Management with Offline, etc.

Daily.co focuses on Collaboration with Offline, Conference Call Management with Offline, Helpdesk Management with Video, Sales Call Management with Phone Calls, etc.

"We first started using Amazon Chime for the audio and video features, but having chat in the same application has been a real bonus. The chat functionality has really reduced our email traffic. It was important for us to have a single app because ou...r previous provider had three different apps for different functionalities and we needed something that was streamlined and simple to use. Chime has been a great solution for us. " - Rasheed Cole

"With Daily, we got up and running very quickly. They've provided excellent support for our rapid growth, and the Daily team is super responsive to questions and feature requests " - Evan Hammer

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Amazon Chime

Focus area

Amazon Chime is better than Daily.co for

Software Failure Risk

  • low

logo Daily.co

Focus area

Daily.co is better than Amazon Chime for

Software Failure Risk

  • low

About

Communication and collaboration software enabling all types of communications

Real-time video API for developers for addition of video conferencing or video call feature to any app

Age

1994

Financials

IPO

SERIES F

Business Need

Total Processes
(we found evidences for)

30

15

Total Goals
(we found evidences for)

8

2

Top Processes

Evidences indicate better relative satisfaction



conference call management


sales call management

meeting management


helpdesk management


content management


sales document management

proposal & quote management

contract management


communication management

sending & publishing communications


training & onboarding


engagement management

engaging and following up



lead qualification

lead qualification: technographic


customer case management


customer feedback management


Top Goals

Goals Achieved

  • Improve internal communications

  • Improve efficiency

  • Acquire customers

  • Increase sales & revenue

  • Launch new products

  • Enter new markets internationally or locally

  • Grow market share

  • Improve digital and social presence

  • See 5 more
  • Enhance customer relationships

  • Acquire customers

Top Channels

Channels Used

  • offline

  • video

  • phone calls

  • events

  • trade shows

  • chat

  • mobile

  • Skype

  • website

  • See 6 more
  • offline

  • video

  • phone calls

  • events

  • trade shows

  • chat

  • mobile

  • Skype

  • website

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting