Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Improve ROI
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Enhance customer relationships
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Improve efficiency
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Increase sales & revenue
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Improve digital and social presence
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Enter new markets internationally or locally
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Grow market share
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Build brand awareness
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Improve internal communications
- See 7 more
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Enhance customer relationships
-
Acquire customers
-
Improve digital and social presence
-
Increase sales & revenue
- See 1 more
Top Channels
Channels Used
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social media
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chat
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website
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phone calls
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Facebook
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Twitter
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e-mail
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video
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mobile
-
offline
-
text SMS
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on premises
- See 9 more
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social media
-
chat
-
website
-
phone calls
-
Facebook
-
Twitter
-
e-mail
-
video
-
mobile
-
offline
-
text SMS
-
on premises
- See 9 more
