Latest Product Updates and Feature Enhancements in Sales Analytics
New and upcoming innovations for Agentforce Commerce
Salesforce has introduced new innovations for Agentforce Commerce, enhancing B2C commerce with AI-driven features. These include agentic shopping for personalized experiences, ChatGPT catalog integra...tion, and Google's Universal Commerce Protocol integration. New capabilities in contextual search, connected commerce, intelligent order management, and point-of-sale systems are also highlighted. These updates aim to improve customer engagement, operational efficiency, and drive growth.
Salesforce Expands MuleSoft Agent Fabric with Automated Discovery - Salesforce
Salesforce has expanded its MuleSoft Agent Fabric with new automated discovery capabilities, enhancing AI agent management across platforms like Salesforce Agentforce, Amazon Bedrock, and Google Clou...d's Vertex AI. The update introduces Agent Scanners for automatic detection and cataloging of AI agents, providing a unified control plane for governance and visibility. This development supports scalable AI deployment, offering seamless integration and oversight of agents and tools within the enterprise.
LLUMIN CMMS+ for Predictive Maintenance and Asset Management Now Available on SAP Store
LLumin's CMMS+ is now available on the SAP Store, integrating with SAP ERP platforms like SAP Business One and S/4HANA. This integration enhances asset management by automating maintenance workflows,... improving asset reliability, and enabling predictive maintenance. The partnership aims to streamline operations and provide real-time cost visibility, benefiting organizations with reduced downtime and optimized asset performance.
Cien.ai Product Updates: 2025 Year in Review: The Cien GTM Suite & TrueAI Platform
Cien.ai's 2025 product updates focused on transparency, strategic depth, and scalability. Enhancements include the "Peek Inside" AI model for transparency, upgraded CRM heatmaps, and advanced segment...ation for strategy. The TrueAI platform now supports enterprise-grade speed with a new data API and performance architecture improvements.
Agentforce MCP Beta Brings All the Power of Tool Calling, None of the Context Bloat
Salesforce has introduced Agentforce MCP Support in beta, enhancing AI agent capabilities by integrating Anthropic's Model Context Protocol. This feature allows enterprises to connect agents to third...-party tools with ease, manage access controls, and prevent data exposure. The integration aims to improve interoperability and security for AI agents, offering a streamlined setup and management process.
Salesforce rolls out new AI-powered Slackbot for enterprise customers - Investing.com India
Salesforce has launched an AI-powered Slackbot to help enterprise users perform tasks without leaving Slack. The tool, part of Salesforce's Agentforce 360 vision, integrates AI to understand user con...text and improve productivity. Available to Business+ and Enterprise+ customers, it aims to streamline workflows while maintaining security standards.
SAP reveals new AI retail tools spanning planning to orders - IT Brief Asia
SAP has announced new AI-driven retail tools, enhancing planning, merchandising, and order management. Key updates include Retail Intelligence for demand planning, AI-assisted assortment management, ...and an Order Reliability Agent for order management. These tools aim to integrate AI into core retail operations, offering seamless data connectivity and operational efficiency. General availability is expected in the first half of 2026.
Salesforce Bolsters Customer Trust and Resilience with Net New ISO 22301Certification
Salesforce has achieved the ISO/IEC 22301:2019 certification, enhancing its business continuity management. This certification ensures operational resilience and minimal downtime for Salesforce's ser...vices, including Sales Cloud, Service Cloud, and others. It complements existing certifications like ISO 27001 and ISO 42001, reinforcing Salesforce's reputation as a trusted provider of AI, data, and CRM solutions.
New! Next Gen Marketing Cloud, Archive and New Licensing Now Generally Available for ISVs
Salesforce has launched the Next Gen Marketing Cloud, Archive, and a new licensing model for ISVs, now generally available. These offerings allow ISVs to embed Salesforce's AI-native capabilities dir...ectly into their applications, enhancing marketing automation, personalization, and data governance. The new licensing structure aims to reduce costs and increase adoption by shifting to a login-based model.
Salesforce Enhances AI Reliability with New Observability Tools for Agents
Salesforce has introduced new observability tools to enhance AI agent reliability, focusing on analytics, optimization, and health monitoring. These tools provide small businesses with insights into ...AI performance, enabling better decision-making and operational efficiency. Early adopters like 1-800Accountant and Engine report improved service quality and scalability. The tools aim to address challenges in managing AI agents, offering a pathway for businesses to optimize AI deployment.
AutoRABIT Announces FedRAMP Milestones for Salesforce Security Solutions
AutoRABIT has achieved FedRAMP Moderate Authorization to Operate (ATO) for its CodeScan and Guard solutions, enhancing security for Salesforce environments in government agencies. These solutions add...ress Salesforce's unique security challenges by automating code analysis and monitoring configurations, aligning with federal compliance standards to protect sensitive data and streamline compliance processes.
SAP unveils EU AI Cloud for full data sovereignty - Process Excellence Network
SAP has launched the EU AI Cloud, designed to ensure full data sovereignty for European users. This initiative aims to address data privacy and compliance needs, enhancing SAP's cloud offerings in th...e region.
Cyntexa Announces Updates to ChargeOn on Salesforce AppExchange - Markets Financial Content
Cyntexa has updated its ChargeOn application on Salesforce AppExchange, enhancing payment processing and orchestration capabilities. ChargeOn integrates with over 14 global payment gateways, offering... streamlined revenue automation and eliminating vendor lock-in. The update includes advanced features for secure, efficient payment management within Salesforce, including PCI and DSS compliance.
Salesforces Slack to stop direct service in China, The Information reports - TipRanks
Salesforce is restricting third-party companies from long-term indexing and storing Slack messages, impacting rival enterprise AI firms like Glean. This move tightens Salesforce's control over Slack ...data, potentially limiting AI competitors' access.
SAP unveils new models and tools shaping enterprise AI | Digital Watch Observatory
SAP introduced new AI models and tools at its TechEd event, emphasizing AI-native architecture for enterprise operations. Key innovations include SAP-RPT-1 for structured data, enhanced SAP HANA Clou...d features, and integration with major platforms like AWS and Microsoft. SAP aims to deliver 400 AI use cases by 2025, supporting digital sovereignty and interoperability with partners.
MiLi from Lexin Solutions Now Available on SAP Store
Lexin Solutions' MiLi SaaS platform is now available on the SAP Store, integrating with SAP S/4HANA via the SAP Business Technology Platform Integration Suite. MiLi offers real-time supply chain inte...lligence and inventory optimization for indirect materials, enhancing operational efficiency and data integrity. The platform is SAP-certified and provides modular, scalable solutions for asset-intensive sectors.
Conga Launches Rebate Management to Maximize Margins Amidst Economic Volatility - CustomerThink
Conga has introduced Conga Rebate Management, a new solution designed to help businesses enhance revenue and maintain margins amid economic challenges. This platform offers a unified view of rebate p...rograms, enabling companies to streamline rebate management, improve pricing decisions, and drive sales. It allows for the creation of standard rebate structures without custom development, providing transparency and supporting long-term deal negotiations.
Companies skipping SAP's Joule AI in challenging S/4HANA transition - CIO
Many companies are not utilizing SAP's AI assistant, Joule, during their transition to S/4HANA due to the complexity of the migration. Despite this, Nestl is successfully integrating Joule, showcasin...g its potential benefits. SAP aims to make Joule a standard part of its offerings, emphasizing its low cost and integration ease. The gradual implementation of Joule is recommended for maximizing its value.
Salesforce Defines New AI Tools for Small Business Archetype - StartupHub.ai
Salesforce has launched the "Agentblazer" archetype and Agentforce 360 platform to transform small businesses with AI. This initiative integrates AI across business functions, enhancing customer rela...tions and operations. The platform offers automation and data-driven insights, positioning Salesforce as a comprehensive AI partner for SMBs.
TrueDialog Expands HubSpot Capabilities with Enterprise-Ready SMS Messaging Solution
TrueDialog has launched a new SMS integration for HubSpot, enhancing its capabilities with enterprise-grade SMS messaging. This integration allows HubSpot users to send one-to-one and mass SMS messag...es directly within their environment, leveraging features like automatic opt-out handling and high-volume bulk sends. It aims to increase customer engagement with SMS open rates above 95% and response rates up to 45%.
Salesforce Agentic AI Redefines Service Automation
Salesforce has announced a milestone for its Agentforce platform, an advanced AI system that has managed over two million customer interactions. Agentforce leverages Salesforce's unified platform, in...tegrating structured and unstructured data to deliver personalized, context-aware responses. This innovation enhances customer service by automating routine inquiries, allowing human agents to focus on complex problem-solving and strategic engagement. Future enhancements include natural voice capabilities and deeper personalization.
Salesforce Agentic AI Reshapes Enterprise Operations - StartupHub.ai
Salesforce is advancing its Agentic AI, embedding intelligent agents across enterprise operations through its Partnerblazer ecosystem. This initiative aims to transform business processes from reacti...ve to proactive, with applications in sectors like healthcare and compliance. Agentforce and AgentExchange platforms enable partners to integrate solutions, enhancing automation and decision-making. Salesforce's strategy highlights a shift towards AI-driven enterprise transformation.
CallMiner Advances Agentic AI Architecture for the contact centre
CallMiner has enhanced its AI Assist platform with advanced agentic AI architecture, enabling organizations to extract actionable insights from customer interactions using natural language. These upd...ates accelerate workflow automation and improve decision-making, reducing the need for human intervention. The new capabilities help businesses leverage AI-driven analysis for deeper customer understanding and operational efficiency.
SAP Connect 2025: AI ushers in new era for work, putting HR at the centre of disruption
At SAP Connect 2025, SAP showcased its vision for integrating AI into HR, emphasizing its role in driving smarter decisions and enhancing employee outcomes. SAP's AI solutions, like SuccessFactors an...d Business AI, are transforming HR processes across Asia-Pacific, with notable implementations at PT Bank Danamon Indonesia and SA Power Networks. The event highlighted AI's potential to empower employees and improve workplace efficiency, focusing on continuous learning and adaptability.
Salesforce AI Sustainability: The Business Value Imperative - StartupHub.ai
Salesforce is leveraging AI to transform sustainability from a compliance task into a strategic business driver. At the Dreamforce conference, Salesforce highlighted its Agentforce Net Zero offering,... which integrates sustainability data with business operations. This approach enhances operational efficiency and competitive advantage by centralizing data, improving reporting accuracy, and enabling AI-driven insights for strategic decision-making.
RChilli Expands SAP SuccessFactors Portfolio with Launch of AI-Powered Search & Match Solution
RChilli has launched an AI-powered Search & Match solution integrated with SAP SuccessFactors. This tool enhances recruitment by automating candidate data extraction and matching, improving time-to-h...ire and hiring accuracy. It supports resume and job description ingestion via email and browser extensions and adheres to global compliance standards.
SAP: Premiums Will Fade If Competitive AI Dynamics Shift - Seeking Alpha
At SAP Connect 2025, SAP unveiled its vision for integrating AI into HR processes, emphasizing its impact on workforce planning and decision-making. SAP Business AI is already enhancing HR operations... across Asia-Pacific, with notable implementations at PT Bank Danamon Indonesia. The event highlighted AI's role in creating more meaningful work environments and the importance of continuous learning in dynamic business landscapes.
Salesforce Agentic Commerce: AI Redefines Retail
Salesforce introduces Agentic Commerce, leveraging AI to enhance retail experiences. New tools and partnerships with OpenAI and Stripe integrate commerce into conversational AI, improving product dis...covery and personalization. Features like Shopper Agent and Agentic Boost streamline customer interactions and inventory management. The platform also integrates with Adyen for payment flexibility and supports Google Android and Zebra Technologies for hardware upgrades, marking a strategic shift towards AI-driven commerce.
Nook welcomes Inderjit Brar to lead core system integrations in HubSpot - CUInsight
TrueDialog has launched a new SMS integration for HubSpot, enhancing its capabilities with enterprise-grade texting solutions. This integration allows HubSpot users to send SMS messages directly from... the platform, offering features like automated workflows and personalized messaging. The integration aims to improve customer engagement with high open and response rates, supporting marketing, sales, and service functions.
Salesforce Story: Vibe Coding Demo - Salesforce
Salesforce has launched Agentforce Vibes, a low-code development tool that uses natural language prompts to build AI applications. This tool allows users to create apps from descriptions without codi...ng, leveraging company data for context. It aims to simplify app development by treating AI as a collaborative partner, enabling developers to focus on shaping solutions rather than writing code.
SAP Concur expands AI agents for travel and expense
SAP Concur has expanded its AI agents to enhance travel and expense management capabilities, offering improved automation and efficiency for businesses.
Slack and Salesforce unveil custom industry solutions for digital HQs - Cita Directa
Slack and Salesforce have launched custom industry solutions aimed at creating digital headquarters for businesses. These solutions, developed with Salesforce consulting partners, target sectors like... financial services, manufacturing, and retail. They offer industry-specific features to streamline operations and improve customer interactions, available through Salesforce's AppExchange platform.
Zilliant introduces new Agentic AI agents with MCP Server that integrates pricing intelligence into enterprise AI ecosystems
Zilliant has introduced Agentic AI agents and the MCP Server, enhancing pricing intelligence integration into enterprise AI ecosystems. These agents automate complex pricing tasks, offering immediate..., measurable results. The MCP Server allows seamless integration across workflows, enabling businesses to optimize pricing strategies. Available in Q1 2026, this innovation aims to make pricing intelligence accessible and affordable for organizations of all sizes.
Salesforce introduces Data 360 as part of its new platform
Salesforce has introduced Data 360, a unified data foundation integrating Data Cloud, Tableau, MuleSoft, and the upcoming Informatica acquisition. This platform enhances enterprise intelligence by pr...oviding real-time contextual insights, supporting smarter decision-making and orchestrated collaboration. Data 360 strengthens Salesforce's Agentforce 360 platform, enabling digital agents to act and learn in real time with improved data governance and transparency.
Adyen N : First to Market With Launch of SAP's Open Payment Framework, Streamlining ...
Adyen and SAP have launched the Open Payment Framework (OPF) for SAP Commerce Cloud, streamlining payment setup for retailers. Freedom Furniture is among the first to implement this solution, which a...ccelerates time-to-market with integrated ecommerce payment capabilities. The OPF offers seamless deployment and access to Adyen's payment methods, enhancing retailers' digital transformation efforts.
Introducing eVerse: Enterprise Simulation Environments to Train AI Agents
Salesforce AI Research introduces eVerse, a new enterprise simulation framework designed to train AI agents for enhanced capability and consistency. eVerse uses synthetic data, realistic testing, and... reinforcement learning to optimize AI performance in enterprise settings. The framework has shown significant improvements, such as a 69% increase in task success rates, and is being piloted with customers like UCSF Health to improve healthcare billing processes.
Agentforce AI Voice Agents Are Future-Ready - Salesforce
Salesforce introduces Agentforce Voice, an AI-powered voice assistant designed to enhance customer service by offering natural, immediate, and cost-effective support. The system uses real-time data a...nd machine learning to personalize interactions and escalate calls as needed. Key innovations include the Flash Planner for rapid decision-making and a trust layer for reliable asynchronous logging. Companies like Engine are piloting this technology to improve customer experience and reduce costs.
Introducing eVerse: Enterprise Simulation Environments to Train AI Agents - Salesforce
Salesforce AI Research introduces eVerse, a framework for training AI agents in enterprise simulation environments. eVerse optimizes agent capability and consistency through synthetic data, realistic... testing, and reinforcement learning. It aims to address "jagged intelligence" in AI models, enhancing reliability in business operations. The framework is being piloted with customers like UCSF Health to improve healthcare billing systems.
Strategic Partnerships and Integrations in Sales Analytics
LM, PG&E, Salesforce and Wells Fargo Launch EMBERPOINT to Tr - ASDNews
Salesforce, along with Lockheed Martin, PG&E, and Wells Fargo, has launched EMBERPOINT, a venture aimed at transforming wildfire prevention and response. Salesforce will provide the digital foundatio...n, integrating data streams into a real-time response engine using Agentforce and Slack. This partnership seeks to enhance wildfire safety through advanced technologies and coordinated efforts.
DXC and SAP Deepen Collaboration in Europe to Accelerate Business Innovation with AI
DXC Technology and SAP have expanded their collaboration in Europe with the SAP NEXTLEVEL BTP & AI initiative. This partnership focuses on co-designing AI use cases and developing AI-based solutions ...on SAP's Business Technology Platform. DXC joins the SAP AppHaus Alliances, enhancing their ability to deliver human-centric AI solutions and optimize business processes.
SAP & Fresenius Team Up to Drive AI-Enabled Digital Healthcare Transformation in Europe
SAP and Fresenius have formed a strategic partnership to develop an AI-powered healthcare ecosystem in Europe. This collaboration leverages SAP's enterprise software and AI technologies to enhance da...ta sovereignty, security, and interoperability in healthcare. The initiative aims to transform healthcare processes, promoting SAP's focus on healthcare as a core industry, and presents new opportunities for partners and integrators.
Salesforce Partners with Google to Launch Universal Commerce Protocol ...
Salesforce and Google have expanded their partnership to launch the Universal Commerce Protocol (UCP), enabling Agentforce Commerce merchants to integrate with Google's AI-driven shopping experiences.... This collaboration aims to enhance product discovery and checkout processes across Google's platforms, leveraging AI for seamless, conversational commerce.
Google's Mandiant releases free Salesforce access control checker - iTnews
Mandiant, a Google-owned security vendor, has released AuraInspector, an open-source tool to detect access control misconfigurations in Salesforce environments. The tool identifies potential security... gaps in the Salesforce Aura framework, helping prevent unauthorized data access. It automates the detection of misconfigurations, using Salesforce's GraphQL API to bypass data retrieval limits. AuraInspector is available on GitHub but is not an official Google product.
IDrive Launches Salesforce Backup: Offering Comprehensive, Automatic Cloud-to ... - Yahoo Finance
IDrive has launched a new product, IDrive Salesforce Backup, which provides comprehensive, automated cloud-to-cloud backup for Salesforce data and metadata. This solution offers enterprise-grade feat...ures, including automated daily backups, ransomware-ready disaster recovery, and granular restore capabilities. It ensures compliance with SOC 2 Type 2, SEC, SOX, and HIPAA standards, and is priced at $20/user/year with unlimited storage.
Salesforce and AWS Launch Agentforce 360 to Simplify Enterprise AI Adoption
Salesforce and AWS have launched Agentforce 360, a platform designed to simplify AI adoption for enterprises. This collaboration combines Salesforce's CRM expertise with AWS's cloud capabilities, off...ering features like compliance tools and intuitive AI integration. The platform, available via AWS Marketplace, aims to streamline AI procurement and enhance business operations, particularly for small businesses in regulated industries.
Thomson Reuters Unveils Integration for SAP Ariba Central Invoice Management to ...
Thomson Reuters has integrated its ONESOURCE Indirect Tax Determination solution with SAP Ariba Central Invoice Management. This integration enables real-time tax calculation, enhancing invoice proce...ssing and compliance for businesses using SAP Ariba. The collaboration leverages new tax APIs and SAP Business Technology Platform for improved connectivity and performance.
Fortimize Expands Salesforce Performance Suite With New Data Utilization Assessment
Fortimize has introduced a Data Utilization Assessment to its Salesforce Performance Suite. This new tool aids Salesforce customers in optimizing data movement, credit usage, and architecture readine...ss, crucial for managing usage-based pricing models. It enhances transparency and predictability, supporting AI and multi-cloud expansion without destabilizing operations.
Artificio Products Inc. Joins SAP PartnerEdge Open Ecosystem to Accelerate Enterprise ...
Artificio Products Inc. has joined the SAP PartnerEdge Open Ecosystem, enabling seamless integration between its AI-powered document processing platform and SAP systems. This partnership allows SAP c...ustomers to automate document workflows, enhancing efficiency and accuracy. Artificio's platform offers features like automated invoice processing and compliance document handling, significantly reducing manual intervention.
Ascend Technologies Joins HubSpot's Partner Ecosystem to Advance CRM, Automation ...
Ascend Technologies has joined HubSpot's Solutions Partner Program, enhancing its CRM, automation, and AI-driven strategies. This partnership allows Ascend to offer HubSpot's customer platform, inclu...ding marketing, sales, and service tools, to its clients, aiming to improve customer engagement and growth. Ascend, with its extensive CRM expertise, will leverage HubSpot's platform to help clients align technology with their business strategies.
AUMOVIO and SAP Form Strategic Partnership for a More Agile IT Setup - Electronics Media
AUMOVIO and SAP have formed a strategic partnership to migrate AUMOVIO's entire SAP landscape to the cloud using SAP Cloud ERP Private. This collaboration aims to enhance agility, streamline IT costs..., and enable faster deployment of AI-driven solutions. The cloud-based platform will integrate core business applications, improve supply chain transparency, and support AUMOVIO's growth with scalable, future-proof IT infrastructure.
SAP Selects TCS in 5-Year Deal to Transform its IT Landscape | MarketScreener
SAP has chosen Tata Consultancy Services (TCS) for a five-year agreement to overhaul its IT infrastructure. This strategic collaboration aims to enhance SAP's technological capabilities and operation...al efficiency.
Adecco says joint venture with Salesforce can help reduce AI bubble risks - Reuters
Adecco and Salesforce have formed a joint venture aimed at mitigating risks associated with the AI bubble. This collaboration leverages Salesforce's AI CRM capabilities to enhance Adecco's offerings ...and ensure sustainable AI integration.
DataGroomr Announces Updates to its AI-Powered Data Quality App on Salesforce AppExchange
DataGroomr has updated its AI-powered data quality app on Salesforce AppExchange, introducing AI Recommendations and Live Dedupe features. These enhancements provide real-time deduplication and AI-dr...iven insights, enabling Salesforce users to automate and improve data quality management. The app's no-code interface and adaptive AI simplify data management, enhancing data accuracy and supporting downstream analytics and AI initiatives.
StarCompliance Announces Integration with Concur Expense
StarCompliance has integrated its Expense Tracking Connector with SAP Concur Expense, now available in the SAP Concur App Center. This integration automates expense matching and discrepancy resolutio...n, enhancing compliance workflows by reducing manual reviews and centralizing data management.
SAP joins forces with France's AI ecosystem to power Europe's sovereign digital future | INN
SAP has announced a collaboration with France's AI sector, including partnerships with Bleu, Capgemini, and Mistral AI, to develop AI-driven sovereign cloud solutions for Europe. This initiative aims... to enhance Europe's digital sovereignty by integrating SAP's enterprise applications with local AI expertise, focusing on secure, scalable, and compliant technology solutions.
TransferMate Partners with SAP as A Non-Bank Payments Provider for SAP Multi-Bank Connectivity
TransferMate has partnered with SAP to enhance cross-border payment services for businesses using SAP solutions. This collaboration integrates TransferMate's non-bank payment services with SAP Multi-...Bank Connectivity, allowing seamless international transactions within SAP Cloud ERP and SAP S/4HANA Cloud environments. Businesses gain access to TransferMate's global payments and receivables solutions, supporting efficient digital transformation and financial operations.
OpenText Expands Collaboration with SAP to Deliver AI - Ready Cloud Content Management at Scale - IT Services / Network Management - Actuate Corporation | OpenText
OpenText and SAP have expanded their collaboration to deliver AI-ready cloud content management solutions. This partnership aims to enhance scalability and efficiency in managing digital content acro...ss enterprises.
Merkle Partners with Airship to Create Mobile Loyalty Accelerator Solution for Salesforce ...
Merkle, Airship, and Salesforce have partnered to create a mobile loyalty accelerator solution for Salesforce Marketing Cloud. This collaboration leverages Salesforce's Loyalty Management for scalabl...e loyalty programs, Airship's mobile-first customer experience capabilities, and Merkle's strategy and data expertise to deliver personalized, real-time loyalty experiences. The partnership aims to enhance customer engagement and drive growth through integrated mobile experiences.
HubSpot Partners Meticulosity and Scitecs Launch Meticulosity Global to Expand ... - EIN Presswire
HubSpot partners Meticulosity and Scitecs have launched Meticulosity Global, a new entity aimed at expanding HubSpot's impact across EMEA and APAC regions. This collaboration enhances their ability t...o serve enterprise clients with cross-regional teams, combining local expertise with global reach. The venture supports HubSpot's upmarket expansion and strengthens its position as a leading global CRM platform.
Salesforce (CRM) and OpenAI Expand Partnership with New Integrations - Yahoo Finance
Salesforce and OpenAI have expanded their partnership to integrate Salesforce's Agentforce 360 platform with OpenAI's frontier models, including GPT-5. This collaboration enables users to access Sale...sforce functionalities within ChatGPT, enhancing capabilities like querying sales data and creating visualizations. Additionally, a new commerce experience allows businesses to reach ChatGPT users while maintaining control over their data and customer relationships.
Slack and Salesforce Unveil Tailored Industry Solutions for Digital HQs
Salesforce and Slack have launched tailored industry solutions for digital HQs, focusing on sectors like financial services, manufacturing, and retail. These solutions, developed with Salesforce cons...ulting partners, aim to enhance productivity and streamline operations by integrating tools and workflows. The initiative leverages Salesforce's Customer 360 and Slack's platform to offer industry-specific features, available through Salesforce's AppExchange.
SEKISUI CHEMICAL, Fujitsu, and SAP Japan announce comprehensive modernization of ...
SEKISUI CHEMICAL, Fujitsu, and SAP Japan are collaborating to modernize SEKISUI's management platform using SAP S/4HANA Cloud. This initiative aims to enhance data-driven decision-making and unify ad...ministration across SEKISUI's global operations. Fujitsu supports the implementation with its extensive SAP expertise, while SAP Japan provides strategic insights and solutions to drive sustainable value creation for SEKISUI.
Salesforce announces expanded partnerships with OpenAI - TNGlobal - TechNode Global
Salesforce and OpenAI have expanded their strategic partnership to enhance employee and consumer experiences using Salesforces Agentforce 360 and OpenAI's frontier models, including GPT-5. This colla...boration allows integration of Salesforce's platform with ChatGPT, enabling users to query sales records and build visualizations. The partnership aims to transform enterprise workflows by embedding AI capabilities into platforms like Slack and ChatGPT, enhancing data-driven operations and customer interactions.
Salesforce & AWS deepen AI partnership to boost agentic adoption - SecurityBrief Australia
Salesforce and AWS have expanded their partnership to enhance AI adoption for enterprises, focusing on data unification, secure AI agents, and modernizing contact centers. The collaboration includes ...new integrations like Salesforce's Data 360 with AWS Clean Rooms, and the Agentforce platform on AWS Marketplace. This partnership aims to simplify AI procurement and deployment, driving agentic enterprise transformation.
Salesforce, Google Expand Partnership with Agentforce 360, Gemini - Salesforce
Salesforce and Google have expanded their strategic partnership by integrating Salesforce's Agentforce 360 platform with Google's Workspace and Gemini models. This collaboration enhances AI capabilit...ies, enabling seamless integration of sales and service functions across Google Workspace and improving AI-driven business processes. The partnership aims to boost productivity and streamline operations for enterprises by leveraging advanced AI models and interoperability.
Salesforce, AWS Collaboration Accelerates AI Transformation - Salesforce
Salesforce and AWS have deepened their collaboration to accelerate AI transformation for shared customers. This partnership focuses on integrating Salesforce's Data 360 and AWS technologies to enhanc...e AI deployment, data access, and customer experiences. Key initiatives include unified data management, secure AI agent interoperability, and streamlined procurement via AWS Marketplace, enabling businesses to harness AI's potential securely and efficiently.
Salesforce Announces Support for Agentic Commerce Protocol with Stripe - Salesforce
Salesforce, in collaboration with Stripe and OpenAI, announced support for the Agentic Commerce Protocol (ACP) to enhance its Agentforce Commerce platform. This partnership aims to integrate AI-drive...n instant checkout capabilities, improving customer experiences and operational efficiency for merchants. The collaboration leverages Stripe's financial infrastructure to facilitate seamless transactions, marking a significant advancement in AI-powered commerce.
Singlife partners Salesforce to launch AI agent for service staff - Insurance Asia
Singlife has partnered with Salesforce to launch an AI agent for its customer service staff. This tool, utilizing Salesforces Data Cloud, enables instant access to Singlifes internal resources, enhan...cing service efficiency. Singlife is the first in Singapore to adopt Salesforces Agentforce, aiming to extend its use to financial advisers for improved client interactions.
Salesforce will bring Agentforce to OpenAI ChatGPT
Salesforce is expanding its partnerships with AI developers Anthropic and OpenAI. Agentforce data will be integrated into OpenAI's ChatGPT, allowing mutual customers to sell products via an instant c...heckout feature. Salesforce will also deploy Anthropic's Claude Code across its engineering team. The company plans further collaboration with Anthropic to enhance Agentforce 360 for regulated industries like financial services.
Adyen First To Launch SAP Open Payment Framework For Retailers - SMBtech
Adyen has launched the SAP Open Payment Framework, becoming the first payment service provider to do so. This framework, developed with SAP, streamlines payment processes for retailers using SAP Comm...erce Cloud. Freedom Furniture is among the first to implement this system, enhancing its omnichannel strategy. The partnership aims to expand further, incorporating AI-driven use cases and embedded payments across SAP's ecosystem.
PwC & Salesforce Launch AI-Powered Contact Center Solution
Perficient and Salesforce have formed a strategic partnership to drive AI-powered business transformation. This alliance focuses on creating "agentic enterprises" by leveraging AI and data to enhance... decision-making and customer experiences. The collaboration includes deploying Salesforce's Agentforce and other AI-first technologies to unify data and accelerate business outcomes.
Mergers, Acquisitions, and Business Moves in Sales Analytics
CIEN Acquires Nubis: How it Turns Buyouts Into Competitive Advantage - TradingView
CIEN has acquired Nubis, leveraging this buyout to enhance its competitive edge. This strategic acquisition is expected to bolster CIEN's market position and expand its technological capabilities.
Movate acquires Solomo to boost AI, Salesforce capabilities - Outsource Accelerator
Movate acquired Solomo to enhance its AI and Salesforce capabilities, focusing on healthcare sector solutions. Solomo's expertise in Salesforce-driven solutions will integrate with Movate's AI suite ...to improve enterprise data management and customer experience platforms. This acquisition aims to meet growing demand for integrated, data-driven solutions in healthcare and other sectors.
Salesforce to Acquire Qualified to Boost AI Marketing Capabilities
Salesforce has agreed to acquire Qualified, an AI marketing solutions provider, to enhance its Agentforce products. This acquisition aims to improve Salesforce's AI capabilities in marketing by integ...rating Qualified's technology for lead engagement and conversion. The deal is set to close in Salesforce's fiscal year 2027, subject to regulatory approvals.
Clari and Salesloft Complete Merger and Appoint Steve Cox as CEO to ...
Clari and Salesloft have merged to form a new entity focused on building a Predictive Revenue System. This merger aims to unify data and AI workflows to enhance revenue predictability. Steve Cox has ...been appointed CEO to lead this initiative, which includes doubling R&D investment to drive AI innovation. The merger promises comprehensive revenue orchestration and AI-driven growth for global customers.
Salesforce (CRM) Completes Informatica Acquisition - GuruFocus
Salesforce has completed its acquisition of Informatica, enhancing its AI-driven data management capabilities. The $25 per share acquisition is expected to positively impact Salesforce's financial me...trics, including earnings per share and free cash flow, by the second year post-closure. This strategic move aims to bolster Salesforce's data capabilities, supporting AI operations across enterprises.
Salesforce Completes Acquisition of Informatica
Salesforce has completed its acquisition of Informatica, enhancing its platform with Informatica's data management capabilities. This acquisition aims to strengthen Salesforce's AI-driven services by... integrating Informatica's data catalog, integration, governance, and metadata management into Salesforce's ecosystem, providing a comprehensive data foundation for AI applications.
Salesforce (CRM) Signs Definitive Agreement for Acquisition of Spindle AI - Yahoo Finance
Salesforce has signed a definitive agreement to acquire Spindle AI, a platform specializing in agentic analytics. This acquisition aims to enhance Salesforce's capabilities in agent observability and... self-improvement, focusing on custom analytics and ROI forecasting. The deal is expected to close in Q4 2026, pending customary conditions.
BlackLine rejected takeover approach from SAP, Bloomberg reports - TipRanks.com
SAP made a takeover approach to BlackLine, valuing the company in the high $60s per share. However, BlackLine rejected the offer, and there are no ongoing discussions with potential buyers.
IBM to acquire SAP consultancy Cognitus - Consulting.us
IBM is set to acquire Cognitus, a Dallas-based SAP consulting firm known for its SAP S/4HANA services and proprietary solutions. This acquisition will enhance IBM's capability to deliver SAP solution...s globally. Cognitus, an SAP gold partner, brings expertise in digital transformation and AI technology to improve SAP implementations.
Funding News and Financial Performance in Sales Analytics
HubSpot to Announce Third Quarter 2025 Financial Results on November 5, 2025 - 01net
HubSpot will announce its third quarter 2025 financial results on November 5, 2025, after U.S. markets close. A conference call will follow at 4:30 p.m. ET to discuss the results and business outlook.
SAP focuses on cloud gains, touts agentic AI plan - Yahoo Finance
SAP reported a 22% increase in cloud revenue for Q3 2025, driven by its cloud ERP suite and modernization programs like RISE and GROW. The company is focusing on AI agents to enhance business value, ...co-developing AI assistants with industry customers. SAP's cloud backlog rose 23% year over year, totaling $21.8 billion. The company aims to accelerate revenue growth through 2027, with AI as a key growth enabler.
Leadership and Executive Team Updates in Sales Analytics
Theyre more productive than ever: Marc Benioff says hiring in software engineering is mostly flat at Salesforce because of AI but the company is expanding headcount in one key area - ITPro
Salesforce CEO Marc Benioff announced that while software engineering hiring remains flat due to AI-driven productivity gains, the company is expanding its workforce in sales and customer engagement ...to support its agentic AI service, Agentforce. This strategic shift highlights Salesforce's focus on enhancing customer relationships and boosting adoption of AI technologies.
SAP India appoints Maurishca Dsouza as Senior Industry Advisor Media - MediaBrief
SAP India has appointed Maurishca Dsouza as Senior Industry Advisor for Media, enhancing its leadership team in the media sector.
Markus Hilken Appointed to Lead SAP Emarsys Hungary - Budapest Business Journal
Markus Hilken has been appointed to lead SAP Emarsys Hungary, indicating a strategic leadership change within SAP's regional operations.
Conga Strengthens Leadership Team with Proven Technology Executives to Drive Next Phase of Growth - ACCESS Newswire
Conga has appointed Brian Kyle as Chief Financial Officer and Lisa Martin as Chief Revenue Officer to strengthen its leadership team. These appointments are part of Conga's strategy to drive growth a...nd manage the integration of PROS Holdings Inc.'s B2B business. Kyle and Martin bring extensive experience in financial leadership and revenue operations, respectively, to support Conga's expansion and customer success initiatives.
HubSpot Expands Board and Reports Strong Q3 2025 Results - The Globe and Mail
HubSpot expanded its board by appointing Clara Shih as a Class III director and reported a 21% increase in Q3 2025 revenue to $809.5 million. The company emphasized its AI strategy and customer expan...sion as key growth drivers.
People.ai Appoints Jason Ambrose as CEO | People.ai
People.ai has appointed Jason Ambrose as the new CEO, succeeding founder Oleg Rogynskyy, who will remain on the board. Ambrose, previously Senior VP of Marketing and Strategy, brings extensive experi...ence in enterprise software and AI-driven solutions. His leadership is expected to guide People.ai's next phase of growth and product evolution.
HubSpot appoints Megan Hughes as JAPAC Managing Director to drive ... - adobo Magazine
HubSpot has appointed Megan Hughes as Managing Director & Vice President of Sales for the JAPAC region. With over 25 years in the tech sector, Hughes will drive HubSpot's growth strategy across key m...arkets like Japan, Australia, and India. Her leadership aims to enhance HubSpot's AI-powered platform to help 28,000 businesses in the region scale and improve customer interactions.
VC legend Ron Conway quits Salesforce Foundation after Benioff's National Guard comments
Ron Conway, a prominent venture capitalist, resigned from the Salesforce Foundation following controversial comments by Salesforce CEO Marc Benioff. Benioff's remarks supporting National Guard deploy...ment in San Francisco and his alignment with Trump led to Conway's departure. The Salesforce Foundation, focused on youth education and development, has been a significant philanthropic entity under Conway's decade-long board membership.
Awards, Recognitions, and Industry Achievements in Sales Analytics
Cien In The News: Cien.ai Co-Founder named 2025 Top AI Innovator by D CEO
Cien.ai's Co-Founder has been recognized as a 2025 Top AI Innovator by D CEO, highlighting the company's influence in the AI industry.
Katzion Wins Salesforce Award for Audi Singapore Innovation - EV Mechanica
Katzion, a GlobalLogic company, received the Salesforce 2025 Partner Innovation Award in the Automotive category for its work with Audi Singapore. The award recognizes Katzion's development of the On...line Direct Sale platform, powered by Salesforce technologies, which enhances automotive retail through seamless online-to-offline experiences. This platform integrates Agentforce Marketing, MuleSoft, and data-driven intelligence to offer personalized and immersive customer journeys.
SAP a Leader in Magic Quadrant for Cloud ERP for Product-Centric Enterprises
SAP has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Cloud ERP for Product-Centric Enterprises. This recognition highlights SAP Cloud ERP's role in enhancing agility, resilience..., and innovation for enterprises. SAP's solutions, like SAP S/4HANA Cloud Public Edition, have significantly improved operational efficiencies for customers such as FUWO, a global manufacturer. SAP continues to expand its capabilities, focusing on industry-specific functionality and simplified pricing models.
SAP a Leader in Magic Quadrant for Cloud ERP for Service-Centric Enterprises
SAP has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Cloud ERP for Service-Centric Enterprises. This marks the fourth consecutive year SAP has achieved this recognition, highlig...hting its completeness of vision and ability to execute. SAP Cloud ERP, a core component of the SAP Business Suite, offers embedded AI, real-time insights, and industry-specific capabilities, enabling organizations to scale and innovate efficiently.
Corporate News and Organizational Updates in Sales Analytics
Salesforce launches startup program in Malaysia and the Philippines - TNGlobal
Salesforce has expanded its Startup Program to Malaysia and the Philippines, providing local startups access to AI-powered products, mentorship, and go-to-market opportunities. This expansion aims to... foster growth in these regions' startup ecosystems, aligning with Salesforce's commitment to ASEAN and South Asia. The program, active since 2021, now supports over 435 startups, including more than 230 AI-first companies.
Introducing the new Mediafly website: built for clarity, value, and modern revenue enablement
Mediafly launched a new website to reflect its evolution into a value-centric, enterprise-grade revenue enablement platform. The site is designed to streamline the buyer journey, focusing on outcomes... and impact rather than features. It positions Mediafly as a cohesive platform supporting the entire revenue lifecycle, emphasizing clarity and business value transformation.
IgniteTech's AI-Driven Restructuring: CEO Replaced 80% of Staff - News and Statistics - IndexBox
IgniteTech CEO Eric Vaughan replaced 80% of the workforce in a strategic shift towards AI, despite internal resistance. The company launched two AI solutions and maintained strong financial performan...ce. Vaughan emphasized the need for cultural alignment to leverage AI's potential.
SalesChoice Selected for Asia Pacific Foundation Trade Mission
SalesChoice has been chosen to participate in the Asia Pacific Foundation of Canada's trade mission to the Philippines and Singapore in February 2026. This initiative aims to help Canadian companies,... including SalesChoice, expand their market presence in Asia. CEO Dr. Cindy Gordon will represent SalesChoice alongside other female leaders from diverse industries.
Salesforce may rebrand as Agentforce, says CEO Benioff - Yahoo Finance
Salesforce is considering rebranding its corporate name to Agentforce, as confirmed by CEO Marc Benioff. This potential change reflects a strategic shift from cloud computing to artificial intelligen...ce, aligning with recent product rebranding efforts such as "Agentforce Sales" and "Agentforce Service." Focus groups indicated a preference for AI discussions over cloud technology, influencing this possible rebranding.
SAP remedies to EU will 'clarify' commitment to software choice, transparency | MLex
SAP is addressing EU antitrust concerns by proposing remedies to clarify its software maintenance and support policies. This move aims to ensure transparency and uphold software choice, following the... European Commission's formal investigation initiated in September.