SmileBack
Customer satisfaction platform, simple to use but deep in insights
SmileBack is a simple customer feedback solution that instantly tells everything needed to know about customer satisfaction. Its shared commitment to a simple customer service philosophy leads to exceptional customer satisfaction and long-term growth.
Vendor: SmileBack
Company Size: 11-50
HQ Location: Wilmington, DE
Financials: Private
Stella Connect Platform
Empower front-line team with real-time feedback, coaching, and QA while maximizing efficiency
Stella Connect is a customer feedback and quality management platform that helps to harness agent-level customer feedback and deliver high impact coaching and QA programs. Stella Connect helps customer service agents be happier and higher performing at work and therefore deliver exceptional customer experiences. It helps to improve efficiency, build brand awareness and improve consistency.
Vendor: Stella Connect
Company Size: 51-100
HQ Location: Suite 1010, New York, NY 10004, US
Financials: Series B
SurveyMethods
Online Survey Software | Data Analysis ...
Vendor: Methods Group
Company Size: NA
HQ Location: Dallas, TX
Listen360 Customer Engagement Platform
Customer feedback tool to make products and services more meaningful to the customers you serve.
Listen360 is a Customer Engagement Platform for use by Executives, Frontline teams, Marketing teams and Service teams across small, medium and large enterprises. It can be deployed in industries such as Health & Fitness, Franchises, Healthcare and Services.
Vendor: Listen360
Company Size: 11-50
HQ Location: 11625 Rainwater Drive, Suite 645, Alpharetta, GA 30009, US
Financials: Private
Wootric
Customer experience management that drives retention, engagement, and advocacy
Wootric is a customer experience management that drives retention, engagement, and advocacy. It gathers feedback throughout the customer journey, analyze at scale, and take action to drive growth and protect revenue. It helps to increase sales and revenue, improve efficiency and enhance customer relationships.
Vendor: Wootric
Founded: 2013
Company Size: 11-50
HQ Location: San Francisco, California
Financials: Private
Simplesat
Customer feedback system to collect customer satisfaction data to improve the business
Simplesat is a Feedback Management tool that helps to collect immediate and honest customer satisfaction data and use it to improve the business and keep the team motivated. It helps to enhance customer relationships, improve visibility, and increase sales and revenue.
Vendor: Simplesat
Company Size: 11-50
HQ Location: 113 Cherry Street, Seattle, Washington 98104, US
Financials: Private
Delighted platform
Customer feedback tool to gather actionable feedback from your customers
Delighted is a Customer feedback tool with Net Promoter System to gather real feedback from the customers. It helps to enhance customer relationships, scale best practices, and improve brand engagement.
Vendor: Delighted
Company Size: 11-50
Financials: M&A
AskNicely
Customer Feedback tool to win on customer experience
AskNicely is a customer experience platform that helps to measure every customer experience, motivate the frontline teams, increase repeat business and referrals. AskNicely helps to improve brand engagement, ROI, and enhance customer relationships.
Vendor: Asknicely
Founded: 2014
Company Size: 51-100
HQ Location: 1400 NW 22nd Avenue Suite 150 Portland Oregon 97209
Financials: Series A
Startquestion survey
Survey software for professionals and companies researching clients, employees and the community
Startquestion survey is a survey software for professionals and companies researching clients, employees, and the community to create online questionnaires. It helps to enhance customer relationships, acquire customers and increase sales and revenue.
Vendor: Startquestion
Company Size: 11-50
HQ Location: Ry?owa street nr 49, loc. 109, 02-495 Warsaw
SoGoSurvey
Actionable survey data with advanced data management and enterprise online survey software
SoGoSurvey is a Comprehensive and Secure Experience Management Platform that creates surveys to measure employee engagement and customer experience, to collect product feedback, and to conduct market research. It helps to enhance customer relationships, and acquire customers.
Vendor: sogosurvey
Founded: 2013
Company Size: 251-500
HQ Location: 2291 Wood Oak Drive, Suite 300, Herndon, VA 20171
Financials: Private
Spark Chart
Survey Software to uncover hidden knowledge & ideas
Spark Chart is a powerful survey software tool to create any type of survey and generate amazing reports instantly. Spark Chart rapidly develop ideas, get answers and make decisions. It helps to enhance customer relationships, build brand awareness and acquire customers.
Vendor: Spark Chart
HQ Location: Level 10, 1 William Street, Perth, Western Australia 6000, AU
Feedier
Next generation feedback tool that automatically collects real-time feedback
Feedier is an all-in-one Feedback management platform that connects people with Feedback giving teams the knowledge and understanding to connect with their end-users using Feedback data and gives the ability to make the right decisions for the future. It helps to enhance customer relationships, acquire customers and improve efficiency.
Vendor: Feedier
Company Size: 01-10
HQ Location: 165 Avenue de Bretagne, Lille, Hauts-de-France 59000, FR
Financials: Private
Outgrow
Outgrow.co | Interactive Quizzes | Interactive Calculators
Outgrow provides Marketing Toolkit to Marketers to engage their customers that helps in lead conversion and generate referral traffic.
Vendor: Outgrow
HQ Location: 401 Park Avenue, New York, NY 10016, US
BirdEye
Online Review Management | Customer Review Software
BirdEye is a customer experience platform designed for both Small Business and Enterprise to help enhance business, increase revenue and improve operations at scale. It helps the sales, marketing and the customer experience teams to create brand awareness on web, dominate search results, attract more reviews and track real-time review from the customers.
Vendor: Birdeye
Founded: 2012
Company Size: 251-500
HQ Location: 250 Cambridge Ave Suite 103 Palo Alto, CA 94306
Financials: Series B
Grade.Us Review Management
Grade.us: Get More Online Reviews - Best Reputation and Review ...
Grade.us is a SaaS platform for complete online review management and marketing. It helps to improve ROI and acquire customers.
Vendor: Grade Us
Company Size: 1-10
HQ Location: Grade Us, LLC 15400 SE 30th Pl., Suite 202, Bellevue, Washington 98007, US
Financials: Private
Paperform
Easy, Beautiful, Yours Online Form Builder And Form Creator | Paperform
Vendor: Paperform
Company Size: 1-10
HQ Location: Tupper St, Enmore, NSW AU
Financials: Private
Armatic
Armatic - AR Automation & Revenue Lifecycle Management Software
Armatic is an All-in-one Accounts Receivable software built for supporting Sales teams with contract and order processing, and Finance teams with the tools for managing accounts receivables, billing and payments.
Vendor: Armatic
Company Size: 1-10
HQ Location: 5151 California Ave Suite 180, Irvine, California 92617, US
Financials: Seed
Auryc
Auryc, Customer Intelligence Platform | Session Replay, Behavior ...
Auryc is a customer journey intelligence platform that surfaces real-time insights with powerful visual context across all digital e-commerce journeys. It helps enterprises find and resolve the customer journey issues that directly impact conversions and customer satisfaction.
Vendor: Auryc
Company Size: 11-50
HQ Location: 5050 W El Camino Real, Los Altos, California 94022, US
Financials: Series A
Arbit
competitive intelligence
Arbit is a polling application that aggregates real-time consumer sentiment, combining social engagement with a powerful analytics tool. It provides solutions for market research via online surveys for enterprises.
Vendor: Arbit
Company Size: 1-10
HQ Location: 900 E Fort Ave, 308, Baltimore, Maryland 21230, US
Financials: Seed
Mailigen
The Easiest Way to Create, Send & Automate Email Newsletters. Create Human Connections via Email Marketing Automation
Mailigen is an email automation platform that helps to easily create, send, and automate email newsletters. It helps to improve sales and revenue and grow market share.
Vendor: Mailigen
Founded: 2010
Company Size: 11-50
HQ Location: 13A/F, Podium Plaza 5 Hanoi Road, Hong Kong SAR
Financials: Seed
UseResponse
UseResponse - Customer Support Software
UseResponse is a cloud-based customer support solution that provides users with customer service tools and a social customer relationship management(CRM) solution. It helps to enhance customer relationships and build brand awareness.
Vendor: UseResponse
Founded: 2015
Company Size: 1-10
HQ Location: 39 E. Broadway APT. B1 Long Beach, NY, 11561
Financials: Private
Typeform
Software to build people-friendly forms and surveys
Typeform is a software platform for building people-friendly forms and surveys, transforming questions into a conversational flow that ensures better responses and completion rates. It can be used by Sales and Marketing teams to attract new customers, by writers, designers and content creators, amongst others.
Vendor: Typeform
Founded: 2012
Company Size: 101-250
HQ Location: Barcelona
Financials: Series B
ReviewTrackers
Measure the Customer Experience
ReviewTrackers is a customer feedback software that helps businesses transform the customer experience. It helps to increase local SEO rankings, analyze customer experience to make better business decisions, and drive results that impact revenue.
Vendor: ReviewTrackers
Founded: 2012
Company Size: 51-100
HQ Location: 320 W Ohio Street, Suite 2W Chicago, IL 60654
Financials: Series B
AYTM
Online Market Research | AYTM Market Research
AYTM is an Online Market Research solution that helps brands and agencies gain insights from their target markets. Researchers are empowered to conduct sophisticated research with a click of a button from a powerful but easy to use interface, cutting down the time to insights from days or weeks to hours.
Vendor: AYTM
Company Size: 11-50
HQ Location: 404 Bryant St, San Francisco, California 94107, US
Financials: Private