UXCam Overview

UXCam offers mobile app analytics, heatmaps, and session recordings to understand user behavior. The platform provides in-depth insights to optimize apps.

Use Cases

Customers recommend Engagement Management, Funnel Analysis, Onboarding, as the business use cases that they have been most satisfied with while using UXCam.

Other use cases:

  • Products & Pricelist Management
  • Sending & Publishing Communications
See all use cases See less use cases

UXCam Use-Cases and Business Priorities: Customer Satisfaction Data

UXCam works with different mediums / channels such as Mobile. and Mobile App.

UXCam's features include Recording, and Dashboard. and UXCam support capabilities include 24/7 Support, AI Powered, Email Support, etc. also UXCam analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Additionally, the development team has also saved significant time figuring out crash issues by looking at session recording...." Peer review by Teresa Maze, Computer Software

Popular Business Setting

for UXCam

Top Industries

  • Computer Software
  • Entertainment
  • Internet

Popular in

  • Small Business
  • Mid Market

UXCam is popular in Computer Software, Entertainment, and Internet and is widely used by Small Business, and Mid Market,

Comprehensive Insights on UXCam Use Cases

How can UXCam enhance your Engagement Management process?

How does UXCam address your Onboarding Challenges?

2+ more Business Use Cases

17 buyers and buying teams have used Cuspera to assess how well UXCam solved their business needs. Cuspera uses 188 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Health, Wellness and Fitness

CASE STUDY Recora

Recora helps heart patients recover at home with a virtual cardiac rehab app. Many older users struggled with the app's 'join session' button, leading to missed sessions and many support calls. Using... UXCam, Recora found users were holding the button instead of tapping it. They changed the app to allow both tapping and holding. This fix led to a 142% drop in support tickets, a 30% decrease in user frustration, and fewer devices being returned.

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Computer Software

CASE STUDY JobNimbus

JobNimbus had a poorly rated app with a 2.5-star review and high churn. Many users were not tech-savvy and did not like using digital tools. The team rebuilt the app and used UXCam to understand user... needs and track key metrics. After 18 months, the app rating rose to 4.8 stars. Adoption jumped from 0.51% to 25% in four weeks. The app became a top reason for customer retention instead of churn.

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Real Estate

CASE STUDY Housing.com

Housing.com is a leading real estate platform in India. The team faced challenges in collecting unbiased user feedback and understanding how users interacted with new features. They used UXCam to rev...iew session recordings and heatmaps. This helped them see how users struggled with the search bar and led to a redesign. After the changes, feature adoption increased from 20% to 40%. The team now uses UXCam to test and measure new ideas.

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Health, Wellness and Fitness

CASE STUDY Inspire Fitness

Inspire Fitness wanted to better understand user behavior and improve their app. They used UXCam to track events, session recordings, and heatmaps. The team set up custom analytics to measure key met...rics. They saw a 460% increase in time spent in-app and a 181% increase in new user sign-ups over three months. App crashes dropped by 40%. UXCam helped Inspire Fitness make data-driven decisions and improve their product.

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Education

CASE STUDY Western Governors University

Western Governors University wanted to understand why few students used their mobile app. They used UXCam to track app metrics and found that many students had login issues. The team used funnels and... session replay to see that 61% of sessions dropped off at login. They fixed the login logic to let more students access the app. As a result, monthly active users grew from 55,000 to 117,000, and user reach increased from 19% to 65% of students.

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Construction

CASE STUDY PlaceMakers

PlaceMakers is a construction material supplier in New Zealand. They launched their app in April 2020 and faced problems with stock updates during the pandemic. Customers were frustrated when items b...ecame unavailable at checkout. The team used UXCam to watch session replays and heatmaps. They found that their warning messages were too strong and stopped users from buying. After changing the message, sales doubled and research time dropped from months to days.

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UXCam Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.04/5 ★

Read Reviews (1)
Analytics

4.35/5 ★

Read Reviews (32)
Custom Reports

4.24/5 ★

Read Reviews (41)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.04/5 ★

Read Reviews (1)
Analytics

4.35/5 ★

Read Reviews (32)
Custom Reports

4.24/5 ★

Read Reviews (41)

Software Failure Risk Guidance

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for UXCam

Top Failure Risks for UXCam

UXCam Profile

Company Name

UXCam

Company Website

https://uxcam.com/

HQ Location

814 Mission St, San Francisco, California US

Employees

1-10

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Financials

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