Uplight Overview
Uplight is the market-leading platform for customer engagement, enrollment, and load flexibility for energy providers. It optimizes energy management and enhances customer experience.
Use Cases
Customers recommend Engagement Management, Measuring Customer Satisfaction, Identify Target Customers, as the business use cases that they have been most satisfied with while using Uplight.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Uplight.
Uplight Use-Cases and Business Priorities: Customer Satisfaction Data
Uplight works with different mediums / channels such as Promotions.
Uplight's features include Personalization. and Uplight support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also Uplight analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Since implementing Uplight s Workflow Automation solution, PSEG Long Island reduced the administrative time required by contractors so that now 90% say they are more efficient enabling our contractors to spend more time in the field completing highquality projects and increasing customer satisfaction...." Peer review by Steve Wagner, Hpwes Program Manager, PSEG Long Island
Peer review evidence (same sources as the product rating summary)
"...These personalized experiences result in more engagement, higher customer satisfaction, and greater savings. ..." Behavioral Energy Efficiency
"...Improve Utility Customer Satisfaction and Reduce Call Center Volume...." Rates Adoption and Customer Experience
"...Using all available customer data, Uplight helps utilities target customers with personalized proactive offers or embedded messaging in other channels, such as home energy reports or a MyAccount portal. ..." Marketplace
Uplight Customer wins, Customer success stories, Case studies
How does Uplight address your Engagement Management Challenges?
Why is Uplight the best choice for Measuring Customer Satisfaction?
What makes Uplight ideal for Identify Target Customers?
How can Uplight optimize your Rating And Review Management Workflow?
11 buyers and buying teams have used Cuspera to assess how well Uplight solved their business needs. Cuspera uses 520 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Frequently Asked Questions (FAQ)
What buyers ask before choosing Uplight
What is Uplight used for?
Where is Uplight located?
Peers used Uplight for engagement management and measuring customer satisfaction
Uplight Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (72) |
| Analytics | Read Reviews (36) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (72) |
| Analytics | Read Reviews (36) |
Software Failure Risk Guidance
?for Uplight
Overall Risk Meter
Top Failure Risks for Uplight
Uplight, Inc. News
Uplights Predictive Capacity Dispatch is Recognized as an E+E Leader Top Product!
Uplight's Predictive Capacity Dispatch (PCD) solution has been honored as a Top Product in the Software and Cloud category at the 2026 E+E Leader Awards. PCD enhances thermostat demand response programs by transforming them into reliable capacity resources through AI-driven forecasting and dispatch optimization. The solution has achieved significant results, including a 148% reduction in performance variation and $1.4 million in monthly capacity value during a pilot with a Western municipal utility.
Octopus Energy Takes Majority Stake in Uplight to Accelerate Cust
Octopus Energy Group has acquired a majority stake in Uplight, a clean energy technology company, to enhance grid reliability and affordability through customer-driven solutions. The strategic investment supports Uplight's Demand Stack strategy, focusing on demand-side flexibility and customer-centric grid operations. Schneider Electric remains a significant minority partner. The collaboration aims to improve energy affordability and grid flexibility, leveraging Uplight's platform and Octopus Energy's expertise.
Octopus Energy Acquires Majority Stake in Uplight to Modernize U.S ...
Octopus Energy Group is acquiring a majority stake in Uplight, a provider of customer engagement and flexibility management solutions, with Schneider Electric retaining a minority stake. This acquisition aims to modernize U.S. grid flexibility, leveraging Uplight's solutions to enhance grid operations amidst rising electricity demand. The deal awaits regulatory approval and is expected to close later this year.
Uplight Announces Leadership Transition Following Strategic Investment ...
Uplight announced a leadership transition following strategic investments from Octopus Energy Group and Schneider Electric. CEO Luis DAcosta will step down, with Hannah Bascom appointed as General Manager. A member of Octopus Energy's team will become CEO after the investment closes. Estelle Monod is appointed Executive Chair. These changes aim to drive Uplight's growth and innovation in grid reliability.
Uplight, Inc. Profile
Company Name
Uplight, Inc.
Company Website
https://uplight.com/HQ Location
Boulder, CO 80301, US
Employees
201-500
Social
Financials
PRIVATE
