Uplight Overview
Uplight is the market-leading platform for customer engagement, enrollment, and load flexibility for energy providers. It optimizes energy management and enhances customer experience.
Use Cases
Customers recommend Engagement Management, Measuring Customer Satisfaction, Identify Target Customers, as the business use cases that they have been most satisfied with while using Uplight.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Uplight.
Uplight Use-Cases and Business Priorities: Customer Satisfaction Data
Uplight works with different mediums / channels such as Promotions.
Uplight's features include Personalization. and Uplight support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also Uplight analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Since implementing Uplight s Workflow Automation solution, PSEG Long Island reduced the administrative time required by contractors so that now 90% say they are more efficient enabling our contractors to spend more time in the field completing highquality projects and increasing customer satisfaction...." Peer review by Steve Wagner, Hpwes Program Manager, PSEG Long Island
Peer review evidence (same sources as the product rating summary)
"...Uplight enables utilities to better engage their customers toward the efficient use of energy, said Andr s Gluski, AES president and CEO, in a statement...." Two Boulder Clean Energy Companies Merge to Form Uplight
"...Personalized digital messaging recommendations further builds customer trust and satisfaction. ..." Digital Customer Engagement
"...Using all available customer data, Uplight helps utilities target customers with personalized proactive offers or embedded messaging in other channels, such as home energy reports or a MyAccount portal. ..." Marketplace
Uplight Customer wins, Customer success stories, Case studies
What solutions does Uplight provide for Engagement Management?
What makes Uplight ideal for Measuring Customer Satisfaction?
What benefits does Uplight offer for Identify Target Customers?
How can Uplight enhance your Rating And Review Management process?
11 buyers and buying teams have used Cuspera to assess how well Uplight solved their business needs. Cuspera uses 520 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Frequently Asked Questions (FAQ)
What buyers ask before choosing Uplight
What is Uplight used for?
Where is Uplight located?
Peers used Uplight for engagement management and measuring customer satisfaction
Uplight Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (72) |
| Analytics | Read Reviews (36) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (72) |
| Analytics | Read Reviews (36) |
Software Failure Risk Guidance
?for Uplight
Overall Risk Meter
Top Failure Risks for Uplight
Uplight, Inc. News
Octopus Energy completes investment in Uplight, accelerating plans to save US customers $1 billion and double grid flexibility
Octopus Energy has completed a strategic investment in Uplight, allowing Uplight to expand its Demand Stack strategy and enhance grid flexibility. This investment aims to achieve $1 billion in customer savings and double flexible capacity to 20 GW. Uplight will integrate Octopus Energy's products, Octopus Shift and Octopus PowerStore, into its solution suite to enhance customer engagement and deploy residential battery storage.
How Uplight Leverages AI to Accelerate Demand Stack Growth
Uplight enhances its AI-driven data platform by integrating with Databricks' Lakehouse architecture. This integration supports Uplight's machine learning models, improving customer engagement and demand stack growth. The platform aggregates vast data, enabling predictive insights and personalized customer experiences. Uplight is piloting Databricks' Genie One to boost internal data handling and innovation.
Uplights Predictive Capacity Dispatch is Recognized as an E+E Leader Top Product!
Uplight's Predictive Capacity Dispatch (PCD) solution has been honored as a Top Product in the Software and Cloud category at the 2026 E+E Leader Awards. PCD enhances thermostat demand response programs by transforming them into reliable capacity resources through AI-driven forecasting and dispatch optimization. The solution has achieved significant results, including a 148% reduction in performance variation and $1.4 million in monthly capacity value during a pilot with a Western municipal utility.
Octopus Energy Takes Majority Stake in Uplight to Accelerate Cust
Octopus Energy Group has acquired a majority stake in Uplight, a clean energy technology company, to enhance grid reliability and affordability through customer-driven solutions. The strategic investment supports Uplight's Demand Stack strategy, focusing on demand-side flexibility and customer-centric grid operations. Schneider Electric remains a significant minority partner. The collaboration aims to improve energy affordability and grid flexibility, leveraging Uplight's platform and Octopus Energy's expertise.
Uplight, Inc. Profile
Company Name
Uplight, Inc.
Company Website
https://uplight.com/HQ Location
Boulder, CO 80301, US
Employees
201-500
Social
Financials
PRIVATE
