Uplight Overview
This is a summary of the comprehensive capabilities and benefits of Uplight based on over 520 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Do you need to check if Uplight is right for your needs? Our Cuspera AI engine can evaluate how Uplight fits your specific business needs, industry, and context. Get your personalized assessment report today.
Uplight supports business activities such as:
- Engagement Management
- Measuring Customer Satisfaction
- Identify Target Customers
- Rating And Review Management
- Measuring Net Promoter Score
Uplight can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Establish Thought Leadership, Launch New Products, Increase Sales & Revenue, etc. It can help manage these activities if you use Promotions for these needs. As a solution, Uplight's capabilities include Personalization.
Reviews
"...Accessible to all Consumers Energy residential and business customers, this digital customer engagement dashboard shows detailed energy usage information and rate education alongside personalized tips and actions for energy savings...." Consumers Energy Partners with Uplight to Empower Utility Customers With Personalized Tools Enabling a Transition to Clean Energy
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Uplight solved their business needs. Cuspera uses 520 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Uplight.
Use Cases
Peers recommend Engagement Management , Measuring Customer Satisfaction , Identify Target Customers , as the business use cases that they have been most satisfied while using Uplight.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management |
4.91/5 ★ |
"...Accessible to all Consumers Energy residential and business customers, this digital customer engagement dashboard shows detailed energy usage information and rate education alongside personalized tips and actions for energy savings...." Consumers Energy Partners with Uplight to Empower Utility Customers With Personalized Tools Enabling a Transition to Clean Energy |
| engaging and following up |
4.89/5 ★ |
"...The goal is still the same: to offer utility leaders a suite of engagement solutions that deliver customer experiences like Amazon and Netflix...." Inside the Koch Industrial Empire and Political Machine |
| Measuring Customer Satisfaction |
4.72/5 ★ |
"...Personalized digital messaging recommendations further builds customer trust and satisfaction. ..." Digital Customer Engagement |
| Identify Target Customers |
4.63/5 ★ |
"...Using all available customer data, Uplight helps utilities target customers with personalized proactive offers or embedded messaging in other channels, such as home energy reports or a MyAccount portal. ..." Marketplace |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management |
4.91/5 ★ |
"...Accessible to all Consumers Energy residential and business customers, this digital customer engagement dashboard shows detailed energy usage information and rate education alongside personalized tips and actions for energy savings...." Consumers Energy Partners with Uplight to Empower Utility Customers With Personalized Tools Enabling a Transition to Clean Energy |
|
| engaging and following up |
4.91/5 ★ |
| Measuring Customer Satisfaction |
4.72/5 ★ |
"...Personalized digital messaging recommendations further builds customer trust and satisfaction. ..." Digital Customer Engagement |
|
| Identify Target Customers |
4.63/5 ★ |
"...Using all available customer data, Uplight helps utilities target customers with personalized proactive offers or embedded messaging in other channels, such as home energy reports or a MyAccount portal. ..." Marketplace |
|
27+ more Business Use Cases
Our AI advisor, Wyz, harnessed 520 insights from peers and experts to help you assess how these Uplight use cases fit your business needs.
Frequently Asked Questions(FAQ)
for Uplight
What is Uplight used for?
Where is Uplight located?
Peers used Uplight to Enhance customer relationships and Acquire customers
Uplight Alternatives
Peer and Expert Opinion on Features
for Uplight
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (86) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (86) |
IT and Other Capabilities
for Uplight
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (5) |
| Data Import | Read Reviews (41) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (5) |
| Data Import | Read Reviews (41) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (30) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (30) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (72) |
| Analytics | Read Reviews (36) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (72) |
| Analytics | Read Reviews (36) |
Software Failure Risk Guidance
?for Uplight
Overall Risk Meter
Top Failure Risks for Uplight
Vendor Profile Details
Company Name
uplight
Company Website
https://uplight.com/HQ Location
Boulder, CO 80301, US
Employees
201-500
Social
Financials
PRIVATE
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