Unily helped CVS Health replace two legacy intranet sites with Heartbeat, a unified employee experience platform for 300,000 employees. The platform improved... digital workplace engagement, driving a 90% increase in adoption and an 85% rise in comments on featured stories in the first year. Heartbeat uses targeting and personalization to deliver relevant news, resources, and productivity tools. CVS Health won Ragan’s Best Overall Intranet Award 2023 for this digital transformation. Employees now benefit from better communication, collaboration, and a stronger company culture.
Commonwealth Care Alliance
- Hospital & Health Care
- Large
Unily helped Commonwealth Care Alliance launch CommonGround, a cloud-based healthcare intranet. The new platform improved communication, community, and access to... resources for 1.5k employees and 32k providers. User adoption reached 98% with 55k monthly sessions. The intranet won awards for its impact on workforce engagement and care quality. Mobile access and superior search features support clinicians in the field.
Unily helped Dynacare launch ConneXe, a new intranet platform for over 2,900 employees. The solution improved collaboration, mobile access, and... knowledge sharing across the company. ConneXe achieved 100% user adoption, 875,000+ sessions, and a 17% increase in page views. The platform won a top 10 global intranet award from Nielsen Norman. Employees now access all tools and resources from one place, boosting productivity and engagement.
Commonwealth Care Alliance
- Hospital & Health Care
- Large
Boston, USA
Unily helped Commonwealth Care Alliance launch CommonGround, a cloud-based healthcare intranet. The platform replaced an outdated SharePoint system and enabled... mobile, on-demand access for over 40,000 members and a large clinical workforce. CommonGround achieved a 98% user adoption rate, with 55,000 monthly sessions and 120,000 page views. The intranet improved internal communication, collaboration, and access to clinical resources. It also supported remote work and COVID-19 response, earning awards for employee experience.
Unily powered CVS Health’s new employee experience platform, Heartbeat, after the company merged with Aetna. CVS Health needed to replace... two legacy intranets with one digital platform for 300,000 employees. Heartbeat unified communications, knowledge, and productivity tools for a diverse workforce. The platform used personalization and social features to boost engagement. In the first year, comments on stories rose by 85% and adoption increased by 90%. CVS Health’s Heartbeat won Ragan’s Best Overall Intranet award in 2023.
Retail Case Studies and Customer Success Stories with Unily
Love's Travel Stops & Country Stores
- Retail
- Very Large
Unily helped Love's Travel Stops & Country Stores connect 33,000 employees across 560 locations with a mobile-optimized intranet called theWave. The challenge was... to engage a 75% frontline workforce with diverse roles. Love's used user research to design a cloud-based platform tailored to different employee personas. TheWave improved access to resources, enabled two-way communication, and supported diversity and inclusion initiatives. Employees now benefit from personalized content, feedback channels, and a digital headquarters that fosters an inclusive culture.
Unily helped Zaxby’s connect over 20,000 employees across 900+ locations with a new cloud-based intranet called ZNET. Zaxby’s needed to... unite corporate and franchise teams, improve communication, and boost employee happiness. The Unily platform replaced an outdated ASP site, enabling secure, two-way communication and targeted messaging. ZNET supports mobile access, surveys, and social features, making it easy for all employees to stay informed and engaged.
Unily’s employee experience platform helped Alshaya Group connect 50,000+ employees across 120 nationalities. The mobile-first solution unified communications and boosted... engagement for frontline and HQ staff. Alshaya saw a 30% increase in employee engagement, over 70% participation in wellbeing programs, and a 90% survey response rate. Employees now feel more connected, informed, and able to shape business success. The platform supports real-time updates, social collaboration, and AI-powered translation.
Love's Travel Stops & Country Stores
- Retail
- Very Large
Oklahoma City, USA
Unily helped Love's Travel Stops & Country Stores connect over 30,000 employees across 560+ locations with a new cloud-based intranet. TheWave platform delivered... personalized experiences for deskless and office staff, improving access to resources and communication. The Ask Love’s search bot achieved a 90%+ success rate, making information easy to find. Employees now engage more with company culture and diversity initiatives. Monthly intranet views reached 1.1 million, showing strong adoption and impact.
Unily helped Alshaya Group connect over 50,000 employees across brands with a mobile-first employee experience platform. Before Unily, frontline staff... felt isolated and missed key updates due to a legacy intranet and lack of email access. The new platform unified communications, social features, and rewards, boosting engagement by 30%. Over 70% of employees joined wellbeing programs, and 90% responded to engagement surveys. Alshaya now has a more connected, informed, and engaged workforce.
Wipro
- Information Technology And Services
- Very Large
Unily's employee experience platform helped Wipro connect 230,000+ employees in 65 countries. Wipro used The Dot to solve employee disconnect... and boost engagement. The platform delivered $20M in value, 87% employee satisfaction, and 5.2M AI chatbot queries. Personalized content, social communities, and AI tools improved communication and collaboration. Wipro streamlined knowledge sharing and reduced digital friction with Unily's integrations.
Wipro
- Information Technology And Services
- Very Large
Bengaluru, India
Unily helped Wipro connect over 230,000 employees across 65 countries with a unified digital platform called The Dot. Wipro used Unily’s... AI chatbots and automated upskilling journeys to boost engagement and productivity. The platform enabled real-time collaboration, streamlined communications, and personalized employee experiences. Wipro captured $20 million in annual value, achieved 87% employee satisfaction, and saw 5.2 million queries to its AI chatbot. The Dot now supports 95% monthly engagement and 220,000 unique users.
Pitney Bowes
- Information Technology And Services
- Very Large
Stamford, USA
Unily delivered a branded intranet for Pitney Bowes in just 6 weeks to support a global rebrand. The new platform... enabled targeted communications to 14,000 employees worldwide. Employees received messages tailored by location, role, and language. The intranet became a central hub for essential apps and tools, streamlining daily work. Integration with Yammer and Office 365 improved collaboration and document sharing. Pitney Bowes unified its global workforce and reinforced its new brand identity through the digital workplace.
Pitney Bowes
- Information Technology And Services
- Very Large
Stamford, USA
Pitney Bowes used Unily to support a global rebrand. The company needed to improve global connectivity across its workforce. Unily... provided an intranet solution to connect employees worldwide. Pitney Bowes serves over a million customers in more than 100 countries. The new intranet helped unify communications during the rebrand.
Manufacturing Case Studies and Customer Success Stories with Unily
WACKER
- Manufacturing
- Very Large
Unily helped WACKER replace their legacy SharePoint intranet with GLOBE, a user-centric employee experience platform. WACKER used employee feedback and... research to design the new intranet, focusing on collaboration and efficiency. The platform features a customizable homepage, improved publishing, optimized onboarding, and superior search. GLOBE connects 35,000+ employees across 25 production sites in 32 countries. The new intranet enhances knowledge sharing and cross-functional teamwork.
Unily helped dormakaba launch a new intranet to 16,000 employees in just 6 weeks after the merger of Dorma and Kaba. The Unily intranet... improved internal communications with a dynamic Smart Feed and integrated Yammer for enterprise social networking. dormakaba achieved a 654% increase in corporate news coverage and 27% SharePoint cost savings. The solution also delivered a 15% cost saving by deploying in 6 weeks instead of the usual 9 months. The intranet won a Nielsen Norman Group award for top design.
Unily's employee experience platform helped CAE cut newsletter production time by 80%. CAE automated content delivery and unified global communications... for 13,000 employees in over 40 countries. The Broadcast Center enabled direct integration between email and intranet, boosting engagement. Click rates to the intranet rose 12% year-over-year. CAE now saves costs and focuses on strategic communications.
Unily helped dormakaba launch a new social intranet for 16,000 employees in just 60 days. The platform unified staff after... the Dorma and Kaba merger, supporting collaboration and innovation. dormakaba saw a 654% increase in corporate news coverage and 27% cost savings by consolidating SharePoint portals. The intranet enabled dynamic internal communications, enterprise social networking, and mobile access. The solution also improved compliance and document management for the global manufacturer.
Hospitality Case Studies and Customer Success Stories with Unily
Flight Centre Travel Group
- Hospitality
- Large
Brisbane, Australia
Unily helped Flight Centre Travel Group boost employee engagement and streamline internal communications. The platform enabled instant updates and mobile... access for 19,000 frontline staff. During a major airport closure, support hub views jumped 525% in one day. Flight Centre achieved a 92% adoption rate for the new intranet. Employees now access real-time information quickly, improving customer service and crisis response.
Unily helped Flight Centre unify communications for its global frontline workforce. The platform enabled instant updates and mobile access, crucial... during crises like airport closures. Flight Centre achieved a 92% adoption rate and a 525% increase in support hub views during disruptions. Over 776,000 searches were made in a year, with 77% of users actively searching for information. The improved employee experience led to a 4.9-star Trustpilot rating from 39,000 reviews.
Unily helped Kerzner International launch iKonnect, a mobile-first employee app for over 15,000 staff across 19 destinations. Before iKonnect, frontline... workers relied on informal channels like WhatsApp, missing key updates and training. The new platform delivers personalized communications, learning resources, and internal job postings in multiple languages. Atlantis Dubai achieved 99% adoption among 6,000+ colleagues. iKonnect now connects, informs, and empowers Kerzner’s global workforce, improving guest service and employee engagement.
Oil & Energy Case Studies and Customer Success Stories with Unily
Baker Hughes
- Oil & Energy
- Very Large
Houston, USA
Unily helped Baker Hughes connect over 50,000 employees in 80 countries. The company needed a single platform for consistent communication... and information sharing. Unily delivered a feature-rich intranet that supports collaboration and productivity. The new platform is now the backbone of Baker Hughes’ digital workplace. It powers a modern employee experience and drives innovation.
Shell used Unily's intranet platform to connect over 80,000 employees in more than 70 countries. The company wanted a single... place for knowledge, systems, and communication. They launched a searchable apps and tools hub. Employees finished tasks 82 seconds faster. This saved more than 3,500 hours each day and over $42 million each year.
Unily helped Baker Hughes unite over 50,000 employees across 80 countries with a new employee experience platform. The company replaced... two legacy intranets with MyBakerHughes, a single digital hub for communication, collaboration, and access to business tools. Employees now use one platform for news, applications, and connecting with colleagues, both in the office and in the field. The platform saw 10x more average visits than previous intranets. MyBakerHughes was named one of the world’s best intranets by Nielsen Norman Group.
Unily helped Informa unite 5 global divisions with a single digital workplace. The new intranet increased collaboration and improved communication... for 7,500 employees. Integrations with Office 365 and vacancy tools made work easier and boosted adoption. Personalized news and social features drove engagement across all business areas. Informa used agile sprints and input from many teams to ensure the platform met everyone's needs.
Unily's employee experience platform powers WSP's Canopy intranet, unifying 73,000+ employees across 50+ countries. WSP used Unily to streamline M&A... onboarding, integrating 5 acquired companies and onboarding 4,000 employees in a single day. The platform delivers 94% adoption, 85% engagement, and 77% search success rate. Personalized digital experiences and dynamic integrations support global alignment and rapid growth. Canopy is available in 38 countries and 14 languages, enhancing knowledge sharing and employee connection.
Unily helped WSP unify 73,000+ employees across 50+ countries with the Canopy employee experience platform. WSP used Unily to streamline... onboarding during mergers and acquisitions, integrating 4,000 employees in a single day. The new platform improved knowledge sharing, engagement, and search success, achieving a 94% adoption rate and 85% engagement. Personalized experiences and dynamic integrations made employees feel connected and supported. Canopy now delivers tailored content in 38 countries and 14 languages, breaking down silos and supporting WSP’s global growth.
Unily helped Windstream migrate to a new intranet platform in just 9 weeks. Windstream needed to replace a legacy system... that caused outages and lacked support. The migration included 2.5k sites, 130k social comments, and 310k content items for 12k employees. Unily's solution integrated with Office 365 and other tools. The new platform improved internal communications and employee engagement.
Unily helped Windstream migrate 310,000 content items and 2,500 sites to a new intranet in just nine weeks. The project enabled... seamless integration with Office 365 and third-party tools, improving internal communications. Over 98% of Windstream’s 12,000 employees used the new platform within months, logging more than 1 million sessions and 3 million page views. The new intranet unified communications, boosted leadership visibility, and provided mobile access for frontline staff. Windstream’s team praised Unily’s robust migration playbook and rapid deployment.
Human Resources Case Studies and Customer Success Stories with Unily
Adecco Group
- Human Resources
- Very Large
Unily helped Adecco Group in France transform communication and collaboration for 9,000 employees with a new digital workplace intranet called ADICT. The platform integrated... Office 365 and Microsoft Teams, breaking down business silos and improving productivity. In the first four months, employees posted 6,164 social posts and 16,479 social reactions across 70 channels. The intuitive system and creative training, like a launch-day treasure hunt, drove high engagement and adoption. Employees called the new platform a revolution for their daily work.
The Adecco Group France
- Human Resources
- Very Large
Paris, France
Unily helped The Adecco Group France transform its digital workplace for 9,000 employees. The new ADICT platform improved collaboration and... broke down business silos. Employees quickly adopted Office 365 tools and used real-time document sharing. In the first four months, users created 6,164 social posts and 16,479 reactions across 70 channels. Training included a treasure hunt to help staff learn the new system. Employees called the platform a revolution for their work.
Pitney Bowes
- Transportation/Trucking/Railroad
- Very Large
Unily delivered a branded intranet for Pitney Bowes in just 6 weeks, supporting a global rebrand for 14,000 employees. The intranet enabled... targeted communications by location, role, and language, and integrated Yammer for collaboration. Employees saved 3.5 hours a day, leading to $42 million in productivity gains. The platform unified global teams and streamlined access to essential tools and documents.
British Airways
- Transportation/Trucking/Railroad
- Very Large
Unily helped British Airways launch a new digital workplace platform in just 8 weeks. The airline needed to engage 40,000... employees, most of whom are frontline staff, and improve rapid communication. Unily delivered a mobile-friendly intranet, driving 91% monthly usage and a 30-point engagement increase. The platform enabled real-time crisis communications, saved £80,000 by eliminating email solutions, and supported sustainability learning for over 10,000 staff. British Airways won the Best Platform Design Award at Unite 24 for this transformation.
Design Case Studies and Customer Success Stories with Unily
Stantec
- Design
- Very Large
Unily helped Stantec launch The Lens, a modern internal newsroom for over 22,000 employees. Stantec needed a digital platform to... inspire staff, share stories, and connect a global workforce. Unily's SaaS solution offered custom branding, mobile access, multilingual support, and real-time analytics. The Lens improved internal communications, streamlined content creation, and empowered employees with personalized experiences. Stantec now unites teams and strengthens its culture with this digital newsroom.
Unily helped Stantec launch 'The Lens,' a modern internal newsroom for over 22,000 employees. Stantec needed a digital platform to... inspire culture, connect teams, and share stories globally. The solution included a branded mobile app, multilingual support, and social networking features. In the first week, employees posted over 650 reactions and 250 comments. Engagement and viewership increased every month, driving collaboration and knowledge sharing across the company.
Unily’s employee experience platform helped Dentsu connect 68,000 employees across 120 markets. Dentsu Dot unified systems, enabled decentralized publishing, and... drove a 30× increase in engagement over the previous intranet. The platform supports 140+ localized sites in 15 languages and won internal awards for transformational impact. Unily’s tools improved onboarding, content management, and social recognition, making collaboration and innovation easier for Dentsu’s global workforce.
Unily helped Dentsu connect 68,000 employees across 120 markets with a single employee experience platform. Dentsu Dot unified systems, enabled... decentralized publishing, and scaled innovation using AI and automation. The platform delivered a 30× increase in engagement compared to the previous intranet. Employees now access content in 15 languages and benefit from social features and streamlined onboarding. Dentsu Dot won internal awards for transformational impact and became a model for digital employee experience.
Consumer Goods Case Studies and Customer Success Stories with Unily
Boston Beer Company
- Consumer Goods
- Medium
Unily helped Boston Beer Company boost sales team adoption to 92% and company-wide adoption to 81%. The Brew Hub platform... gave sales staff fast access to key resources, streamlining annual business planning and improving communication. Employee engagement rose with social intranet features and targeted campaigns. Leadership support and IT alignment drove high adoption and efficiency. Boston Beer Company plans to expand with AI-powered Brew Bot for faster information access.
The Estée Lauder Companies
- Consumer Goods
- Very Large
New York, USA
Unily helped The Estée Lauder Companies launch MyELC, a digital workplace platform for 60,000 employees. The company replaced its outdated... SharePoint system to improve internal communications and employee engagement. MyELC provides a single hub for news, tools, and collaboration, supporting a diverse global workforce. Real-time analytics and social features drive engagement and culture. The platform won the Nielsen Norman Group's World's Best Intranet award in 2022.
Sports Case Studies and Customer Success Stories with Unily
Tottenham Hotspur
- Sports
- Large
Unily Hub intranet helped Tottenham Hotspur centralize internal communications and boost employee engagement. Staff now access all news and documents... in one secure place, improving productivity and compliance. The intranet launched on time and within budget, integrating with Office 365 and Microsoft Azure. Since launch, intranet traffic increased and more staff consume internal content. Teams now share expertise easily, and content management no longer needs IT support.
Unily helped Tottenham Hotspur centralize internal communications with a new intranet. Employees now access all news and documents in one... secure place. The platform increased intranet traffic and content engagement across the club. Teams share expertise more easily and manage content without IT help. The solution integrates with Office 365 and was delivered on time and within budget.
Pharmaceuticals Case Studies and Customer Success Stories with Unily
Biogen
- Pharmaceuticals
- Very Large
Unily helped Biogen replace its outdated SharePoint intranet with a cloud-based employee experience platform called Synapse. Biogen needed better internal... communications and easier access to information for over 15,000 users in 40 countries. After launching Synapse, Biogen saw a 70% increase in active users per year and 78% search relevancy. Employees now find information faster, collaborate more, and engage with knowledge hubs. The new platform supports Biogen’s mission to advance neuroscience research and improve patient care.
Unily replaced Biogen’s outdated SharePoint intranet with a cloud-based employee experience platform called Synapse. The old system was hard to... use and slowed employees by 50% when searching for information. With Unily, Biogen created knowledge hubs, improved internal communications, and made collaboration easier. Employees now access content quickly, boosting engagement and knowledge sharing. Peer recognition and mobile access further increased employee satisfaction and retention.
Food & Beverages Case Studies and Customer Success Stories with Unily
Boston Beer Company
- Food & Beverages
- Large
Boston, USA
Unily helped Boston Beer Company boost sales team performance by centralizing information with Brew Hub. The sales team achieved 92%... adoption, while overall adoption reached 81%. Brew Hub streamlined annual business planning and improved access to sales resources. Employee engagement rose through social intranet features and targeted campaigns. Leadership support and interdepartmental alignment drove high platform usage.
Restaurants Case Studies and Customer Success Stories with Unily
Zaxby's
- Restaurants
- Large
Athens, USA
Unily helped Zaxby's launch ZNET, a cloud-based intranet, to connect over 900 stores and 20,000 employees. ZNET unified corporate and... franchise teams, improved internal communications, and boosted employee engagement. The platform enabled two-way messaging, mobile access, and targeted content for different roles. Zaxby's used ZNET to promote wellness, highlight employee achievements, and foster a strong company culture. Employee feedback and social features increased participation and satisfaction across the organization.
Publishing Case Studies and Customer Success Stories with Unily
Informa
- Publishing
- Large
London, UK
Unily helped Informa bring together 7,500 employees from five global divisions onto a single digital workplace. The new intranet improved... collaboration, increased Office 365 adoption, and made internal communication more efficient. Employees now access all resources, tools, and news from one platform. Personalized content and social features like Yammer boosted engagement and knowledge sharing. The solution broke down silos, enabling cross-divisional teamwork and innovation.
Unily helped Dynacare launch ConneXe, a new intranet platform, to support over 11 million Canadians and 200 locations. Dynacare needed a... scalable, mobile, and multi-lingual intranet to drive collaboration and productivity. The solution unified employees, improved access to information, and enabled 100% adoption. ConneXe won Nielsen Norman's best intranet design award in 2020.
Insurance Case Studies and Customer Success Stories with Unily
Aflac
- Insurance
- Very Large
Columbus, USA
Aflac used Unily's modern intranet to build a digital ecosystem for its employees. The platform helps team members connect and... collaborate across the company. Aflac wanted an easy-to-use solution for administrators, content authors, and end users. The intranet offers personalization and supports content lifecycle management. This helps Aflac manage content and improve employee experience.
Wholesale Case Studies and Customer Success Stories with Unily
WACKER
- Chemicals
- Large
Munich, Germany
Unily helped WACKER launch GLOBE, a user-centric intranet, to replace their outdated SharePoint platform. WACKER involved 150 employees in testing... and used focus groups to define eight core use cases for the new system. Within two months, GLOBE saw over 1 million platform views, 300,000 user sessions, and a 230% increase in story views. The intranet improved collaboration, onboarding, and knowledge sharing across WACKER’s global workforce. Personalized newsfeeds and a unified search center made information easy to find for all employees.
Other Industry Case Studies and Success Stories with Unily
The Adecco Group France
- Professional Services
- Large
Paris, France
Unily helped The Adecco Group France transform work for 9,000 employees. The company used Unily Social to connect staff across... offices. This reduced duplicated work and improved communication. Employees felt more connected. Collaboration and productivity increased with the new digital workplace.
Unily helps Flight Centre Travel Group connect 12,500 employees with instant updates and critical knowledge. The platform delivers a 92%... adoption rate and a 525% increase in support hub views during crises. Flight Centre uses Unily to unify communications, speed up response times, and improve customer service. The solution enables real-time policy updates, targeted content, and smart search for frontline teams. Flight Centre now holds a 4.9-star Trustpilot rating from over 38,000 reviews, showing strong customer satisfaction.
Unily helped CAE modernize its global employee communications for 13,000 staff. The legacy process was slow and manual, taking up... to 30 hours a week to produce a newsletter. With Unily’s employee experience platform, CAE automated newsletter creation, cutting production time by 80%. Engagement rose, with a 12% year-over-year increase in intranet traffic. The communications team now focuses on strategic storytelling and alignment, not manual tasks.
Unily helped British Airways launch a new mobile-friendly employee platform in just eight weeks. The platform reached 91% monthly active... usage across 40,000 employees. British Airways saw a 30-point increase in employee engagement and 85% of staff now understand the company vision. Unily enabled real-time crisis communications and automated learning journeys, with over 10,000 employees engaging in sustainability training. The solution replaced fragmented tools, saving £80,000 and winning the Best Platform Design Award at Unite 24.
Kerzner International is a leading luxury resort operator. They wanted to help their large frontline workforce deliver great guest experiences.... They used Unily to create a mobile platform called iKonnect. This platform helps connect, inform, and support their staff. As a result, they saw record-breaking success, better guest feedback, and higher employee engagement.
Unily helped Cathay Pacific launch The Hub, a mobile-first intranet for 26,000 employees. The new platform replaced outdated legacy systems... and integrated with business tools, including a roster system for frontline staff. 79% of users adopted the mobile app, and 83% found The Hub valuable for information. The intranet achieved 2.8 million user views and 4.9 million sessions in its first year. The Hub won international recognition as one of the world's top ten intranets in 2021.
