Ubersmith Overview

Ubersmith is a versatile business management software that addresses the challenges of complex operations across various industries. It solves the problem of disjointed systems by integrating device monitoring, ticketing, and billing into a single platform. This integration allows businesses to streamline their operations, reducing the need for multiple disparate tools. Ubersmith's capabilities are particularly beneficial for companies in the cloud, hosting, telecom, and data center sectors. By automating routine tasks and providing comprehensive monitoring, it enhances operational visibility and efficiency for service providers. The solution is trusted by industry leaders such as PhoenixNAP and Lunavi, ensuring reliability and scalability.

Use Cases

Customers recommend Subscription Management, Sales Document Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Ubersmith.

Other use cases:

  • Order Management
  • Products & Pricelist Management
  • Lead Management
  • Forecasting
  • Workflow Management
  • Billing And Invoice Management
  • Rating And Review Management
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Ubersmith.

Other priorities:

  • Improve Digital And Social Presence
  • Enhance Customer Relationships
  • Improve Efficiency
  • Launch New Products
  • Improve Visibility
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Ubersmith Use-Cases and Business Priorities: Customer Satisfaction Data

Ubersmith's features include Ticketing, Widgets, and Personalization. and Ubersmith support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Ubersmith analytics capabilities include Custom Reports, and Analytics.

Reviews

"...The company s suite of usage-based billing, quoting, order management, infrastructure management, and help desk ticketing solutions is integrated, open, and scalable...." Peer review

Ubersmith provides subscription management features for growing businesses, including billing, quotes, orders, and monitoring. Ticketing, reports, and a customer portal are also utilized.

Comprehensive Insights on Ubersmith Use Cases

How does Ubersmith address your Subscription Management Challenges?

What makes Ubersmith ideal for Sales Document Management?

How does Ubersmith facilitate Helpdesk Management?

How can Ubersmith enhance your Order Management process?

16+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Ubersmith solved their business needs. Cuspera uses 550 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

CASE STUDY Lunavi

Lunavi improved customer experience and reduced total cost of ownership. They achieved a 50% decrease in order processing time. Automation and digitization saved time. Transparency and visibility inc...reased with client access to support tickets and orders. Ubersmith helped manage scalable cloud infrastructure, contributing to growth.

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Information Technology and Services

CASE STUDY 365 Data Centers

365 Data Centers is a Managed Service Provider. They used Ubersmith to automate operations. This led to 20% cost savings. They improved efficiency with bandwidth billing. They increased revenue with ...order process automation. They also found new upsell opportunities.

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CASE STUDY PhoenixNAP

PhoenixNAP is a global IT services provider. They use Ubersmith to automate billing and inventory tracking. This saves them 12.5% in time and reduces accounting lookups by 25%. They can bring a custo...mer online within hours and deliver 200 servers in 24 hours. Ubersmith helps them offer flexible payment options.

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Telecommunications

CASE STUDY OsNet

OsNet is an Internet Service Provider in Puerto Rico. They used Ubersmith to improve operations. Efficiency increased by 85%. Time and costs reduced by 70%. Billing and data accuracy improved. Automa...tion helped streamline processes.

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Frequently Asked Questions(FAQ)

for Ubersmith

What is Ubersmith used for?

Ubersmith is mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Subscription Management, Sales Document Management and Helpdesk Management .

What are the top features of Ubersmith?

Ticketing, Widgets and Personalization are some of the top features of Ubersmith.

Where is Ubersmith located?

Ubersmith is headquartered at New York.
lightning

Peers used Ubersmith for subscription management and sales document management

Ubersmith Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.67/5 ★

Read Reviews (40)
Analytics

3.88/5 ★

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.67/5 ★

Read Reviews (40)
Analytics

3.88/5 ★

Read Reviews (7)

Software Failure Risk Guidance

?

for Ubersmith

Overall Risk Meter

Low Medium High

Top Failure Risks for Ubersmith

Ubersmith, Inc. News

Product Marketing Manager

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Simplifying Cloud Sustainability

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Ubersmith, Inc. Profile

Company Name

Ubersmith, Inc.

Company Website

https://ubersmith.com/

HQ Location

New York

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE