Trillian Overview
Trillian makes instant messaging a breeze for businesses and healthcare professionals. It's not just about sending messages; it's about doing so securely and in compliance with HIPAA standards. Whether you're sharing files or coordinating with your team, Trillian ensures your communication is safe and efficient. Perfect for industries where privacy is paramount, Trillian supports seamless interaction without compromising on security.
Use Cases
Customers recommend Collaboration, Communication Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Trillian.
Business Priorities
Improve Internal Communications and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Trillian.
Trillian Use-Cases and Business Priorities: Customer Satisfaction Data
Trillian works with different mediums / channels such as Chat. Social Media. Phone Calls etc.
Trillian's features include Alerts: Popups & Notifications, Personalization, and Capture Screen. and Trillian support capabilities include Phone Support, Chat Support, Email Support, etc. also Trillian analytics capabilities include Custom Reports, and Analytics.
Reviews
"...I was able to use my landline to send text messages...." Peer review by Michel L., Owner, Construction
Peer review evidence (same sources as the product rating summary)
"...Trillian was a simple way for my teammates and me to communicate, stay on top of projects and tasks, and collaboratively discuss happenings in our various offices...." Peer review by Margy W., Legal Assistant/Executive Assistant, Legal Services
"...Care teams can send urgent messages with notifications to users marked as do not disturb, or on mute...." Peer review
"...Whether you're staffing a call center or simply relaying information between departments, nothing beats instant messaging for quick information exchange...." What is Trillian?
Trillian, Meeting Room 365, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Trillian is a decentralized and federated instant messaging platform for private and group communication. It enables file sharing and activity monitoring within a company.
Popular Business Setting
for Trillian
Top Industries
- Computer Software
- Information Technology and Services
- Accounting
Popular in
- Mid Market
- Small Business
- Enterprise
Trillian is popular in Computer Software, Information Technology And Services, and Accounting and is widely used by Mid Market, Small Business, and Enterprise.
Trillian Customer wins, Customer success stories, Case studies
How can Trillian optimize your Collaboration Workflow?
How can Trillian optimize your Communication Management Workflow?
How can Trillian optimize your Helpdesk Management Workflow?
Why is Trillian the best choice for Advertisement?
What solutions does Trillian provide for Engagement Management?
11 buyers and buying teams have used Cuspera to assess how well Trillian solved their Collaboration and Productivity needs. Cuspera uses 320 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.
Peers used Trillian for collaboration and communication management
Trillian Competitors
Trillian Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (7) |
| Analytics | Read Reviews (2) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (7) |
| Analytics | Read Reviews (2) |
Software Failure Risk Guidance
?for Trillian
Overall Risk Meter
Top Failure Risks for Trillian
Cerulean Studios Profile
Company Name
Cerulean Studios
Company Website
https://trillian.im/HQ Location
