Trillian Overview
Trillian makes instant messaging a breeze for businesses and healthcare professionals. It's not just about sending messages; it's about doing so securely and in compliance with HIPAA standards. Whether you're sharing files or coordinating with your team, Trillian ensures your communication is safe and efficient. Perfect for industries where privacy is paramount, Trillian supports seamless interaction without compromising on security.
Use Cases
Customers recommend Collaboration, Communication Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Trillian.
Business Priorities
Improve Internal Communications and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Trillian.
Trillian Use-Cases and Business Priorities: Customer Satisfaction Data
Trillian works with different mediums / channels such as Chat. Social Media. Phone Calls etc.
Trillian's features include Alerts: Popups & Notifications, Personalization, and Capture Screen. and Trillian support capabilities include Phone Support, Chat Support, Email Support, etc. also Trillian analytics capabilities include Custom Reports, and Analytics.
Reviews
"...The most important thing is that, this software is free AND without any bloatwares AND there are no advertisements!..." Peer review by David S, Principal Owner, Accounting
Peer review evidence (same sources as the product rating summary)
"...We are a service-center company with offices in the USA, Guatemala, and the Philippines, so being able to communicate and collaborate quickly across centers on client issues is key...." Peer review by Administrator
"...I can see if someone is available and send them a message and will receive a quick response...." Peer review by Tyanne H., Real Estate
"...Whether you're staffing a call center or simply relaying information between departments, nothing beats instant messaging for quick information exchange...." What is Trillian?
Trillian, Meeting Room 365, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Trillian is a decentralized and federated instant messaging platform for private and group communication. It enables file sharing and activity monitoring within a company.
Popular Business Setting
for Trillian
Top Industries
- Computer Software
- Information Technology and Services
- Accounting
Popular in
- Mid Market
- Small Business
- Enterprise
Trillian is popular in Computer Software, Information Technology And Services, and Accounting and is widely used by Mid Market, Small Business, and Enterprise.
Trillian Customer wins, Customer success stories, Case studies
How efficiently Does Trillian manage your Collaboration?
How efficiently Does Trillian manage your Communication Management?
How efficiently Does Trillian manage your Helpdesk Management?
How can Trillian enhance your Advertisement process?
What benefits does Trillian offer for Engagement Management?
11 buyers and buying teams have used Cuspera to assess how well Trillian solved their Collaboration and Productivity needs. Cuspera uses 320 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.
Peers used Trillian for collaboration and communication management
Trillian Competitors
Trillian Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (7) |
| Analytics | Read Reviews (2) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (7) |
| Analytics | Read Reviews (2) |
Software Failure Risk Guidance
?for Trillian
Overall Risk Meter
Top Failure Risks for Trillian
Cerulean Studios Profile
Company Name
Cerulean Studios
Company Website
https://trillian.im/HQ Location
