Temenos Infinity Overview

Temenos Digital accelerates financial institutions' transformation with customer-centric experiences. Temenos Infinity powers these initiatives, enhancing digital banking capabilities.

Use Cases

Customers recommend Engagement Management, Onboarding, Products & Pricelist Management, as the business use cases that they have been most satisfied with while using Temenos Infinity.

Other use cases:

  • Collaboration
  • Cross Selling
  • Generation Of New Leads
  • Lead Qualification: Technographic
  • Product Marketing
  • Upselling
  • Competitive Intelligence
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Temenos Infinity.

Other priorities:

  • Increase Sales & Revenue
  • Scale Best Practices
  • Manage Risk
  • Enter New Markets Internationally Or Locally
  • Establish Thought Leadership
  • Launch New Products
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Temenos Infinity Use-Cases and Business Priorities: Customer Satisfaction Data

Temenos Infinity works with different mediums / channels such as Omnichannel. Offline. and On Premises.

Temenos Infinity's features include Personalization. and Temenos Infinity support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Temenos Infinity analytics capabilities include Custom Reports, and Analytics.

Reviews

"...It solves the problems of acquiring, servicing, retaining and cross-selling customers for banks looking to thrive in an era of open banking...." Peer review from Temenos Group

Popular Business Setting

for Temenos Infinity

Top Industries

  • Financial Services
  • Banking

Popular in

  • Enterprise
  • Mid Market

Temenos Infinity is popular in Financial Services, and Banking, and is widely used by Enterprise, and Mid Market,

Comprehensive Insights on Temenos Infinity Use Cases

How can Temenos Infinity enhance your Engagement Management process?

How efficiently Does Temenos Infinity manage your Onboarding?

What solutions does Temenos Infinity provide for Collaboration?

22+ more Business Use Cases

32 buyers and buying teams have used Cuspera to assess how well Temenos Infinity solved their business needs. Cuspera uses 283 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Banking

CASE STUDY Maritime Commercial Joint Stock Bank (MSB)

MSB is a leading bank in Vietnam. The bank needed to modernize because of new digital competitors and changing customer needs. MSB chose Temenos Core, Temenos Payments Hub, and Temenos Data Hub to su...pport its digital transformation. After six months, MSB saw 10% growth in customers and accounts and a 180% increase in transaction volume. The time to launch new products became 2 to 5 times faster.

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Banking

CASE STUDY Idaho Central Credit Union (ICCU)

Idaho Central Credit Union wanted to improve its loan application process. Their old system was no longer supported, so they needed a new solution with more automation. They chose Temenos for its cus...tomizable and scalable platform. After using Temenos, ICCU automated 70% of loan applications, cut loan processing times by half, and cleared 20,000 applications right away. Their customer base grew by 10-15% and customer satisfaction improved by 5-10%.

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Banking

CASE STUDY Texans Credit Union

Texans Credit Union wanted to improve their digital banking and loan services. They used Temenos APIs and SDKs to build custom solutions and connect with third-party loan providers. They cut loan app...lication times from 7 minutes to 2.5 minutes. Loan volume increased by 35% in three months. Loan productivity grew by 17%. Their NPS score went up from 76 to 82. They also created new loan products and digitized the customer experience.

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Banking

CASE STUDY MidWestOne Bank

MidWestOne Bank wanted to grow online accounts and improve customer experience. They used Temenos' Digital Onboarding product to launch a new digital account opening platform. Digital account opening...s more than doubled, with mobile making up two-thirds. Online accounts now make up 8% of the bank’s portfolio, up from 5.75%. 90% of applications are decided automatically. The application process was cut from 15 minutes to 2 minutes. Time to fund a new account dropped from 2-3 days to 4.5 minutes.

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Banking

CASE STUDY Bank Albilad

Bank Albilad wanted to offer Shari’ah-compliant banking to more people in Saudi Arabia. They needed a fast, digital solution to reach customers anywhere. They chose Temenos for its full banking softw...are. With Temenos, they launched their retail business in six months. They can now launch new products in three days and set up new subsidiaries in a day. 71% of retail customers now join through digital channels.

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Banking

CASE STUDY Nova Ljubljanska Banka (NLB)

Nova Ljubljanska Banka (NLB) wanted to become the top bank in South-Eastern Europe by 2030. They used Temenos core banking to help build a digital-first model. The bank cut product time to market by ...50% and reduced operational costs by 25%. Customer onboarding became 20% faster. NLB has used Temenos for over 20 years and found it reliable and scalable.

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lightning

Peers used Temenos Infinity for engagement management and onboarding

Temenos Infinity Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.42/5 ★

Read Reviews (13)
Custom Reports

4.75/5 ★

Read Reviews (29)
Analytics

4.73/5 ★

Read Reviews (31)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.42/5 ★

Read Reviews (13)
Custom Reports

4.75/5 ★

Read Reviews (29)
Analytics

4.73/5 ★

Read Reviews (31)

Software Failure Risk Guidance

?

for Temenos Infinity

Overall Risk Meter

Low Medium High

Top Failure Risks for Temenos Infinity

Temenos AG News

Customer

Malaysia's KAF Digital Bank launches on Temenos SaaS platform - IBS Intelligence

KAF Digital Bank in Malaysia has launched its operations using the Temenos SaaS platform. This deployment enables KAF Digital Bank to leverage cloud-native core banking technology, supporting digital banking services and scalable growth in the Malaysian financial sector.

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Customer

Temenos Powers KAF Digital Bank Ahead of Public Launch - Fintech News Malaysia

KAF Digital Bank selected Temenos SaaS to power its digital banking platform ahead of its public launch. The solution will help KAF streamline operations and deliver Shariah-compliant financial services to Malaysian consumers, supporting regulatory compliance and digital transformation in the banking sector.

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Customer

MuchBetter partners with Temenos to expand its B2B offering - The Paypers

MuchBetter has expanded its B2B offering by launching business accounts built on Temenos' cloud-native core banking platform. This collaboration enables MuchBetter to deliver secure, compliant banking services to specialized sectors underserved by traditional banks, leveraging Temenos technology alongside support from NatWest and SWIFT.

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Awards

Temenos Named Best Core Banking System at Banking Tech Awards USA | Nation/World

Temenos received the Best Core Banking System award at the Banking Tech Awards USA, recognizing its leadership in banking software innovation and core banking technology for financial institutions.

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Temenos AG Profile

Company Name

Temenos AG

Company Website

https://www.temenos.com/

HQ Location

5th Floor, 71 Fenchurch Street, London, EC3M 4TD, GB

Employees

5001-10000

Social

Facebook Linkedin Twitter

Financials

IPO