Temenos Infinity Overview

Temenos Digital accelerates financial institutions' transformation with customer-centric experiences. Temenos Infinity powers these initiatives, enhancing digital banking capabilities.

Use Cases

Customers recommend Engagement Management, Onboarding, Products & Pricelist Management, as the business use cases that they have been most satisfied with while using Temenos Infinity.

Other use cases:

  • Collaboration
  • Cross Selling
  • Generation Of New Leads
  • Lead Qualification: Technographic
  • Product Marketing
  • Upselling
  • Competitive Intelligence
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Temenos Infinity.

Other priorities:

  • Increase Sales & Revenue
  • Scale Best Practices
  • Manage Risk
  • Enter New Markets Internationally Or Locally
  • Establish Thought Leadership
  • Launch New Products
See all business priorities See less business priorities

Temenos Infinity Use-Cases and Business Priorities: Customer Satisfaction Data

Temenos Infinity works with different mediums / channels such as Omnichannel. Offline. and On Premises.

Temenos Infinity's features include Personalization. and Temenos Infinity support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Temenos Infinity analytics capabilities include Custom Reports, and Analytics.

Reviews

"...It solves the problems of acquiring, servicing, retaining and cross-selling customers for banks looking to thrive in an era of open banking...." Peer review from Temenos Group

Peer review evidence (same sources as the product rating summary)

"...Founded in 2007 and based in Austin, Texas, Kony launched its Conversational AI DevKit earlier this month to enable businesses to deploy new technologies to improve customer engagement...." Temenos Buys Kony to Boost its Digital Front Office Technology for Banks
"...New Zealand s seventh largest bank, TSB, goes live with Temenos Infinity for online account opening and onboarding. ..." Finovate Alumni News
"Temenos helped MIDBANK, a major Egyptian bank, move from an old core system to a modern digital platform. MIDBANK used Temenos Core, Payments Hub, Financial Crime Mitigation, Arrangement architecture, and Data Hub. The bank switched all systems at once in April 2025. This change cut transaction processing times and improved customer satisfaction. MIDBANK can now launch new products faster." https://www.temenos.com/success-story/midbank/

Popular Business Setting

for Temenos Infinity

Top Industries

  • Financial Services
  • Banking

Popular in

  • Enterprise
  • Mid Market

Temenos Infinity is popular in Financial Services, and Banking, and is widely used by Enterprise, and Mid Market,

Temenos Infinity Customer wins, Customer success stories, Case studies

What solutions does Temenos Infinity provide for Engagement Management?

What benefits does Temenos Infinity offer for Onboarding?

What makes Temenos Infinity ideal for Collaboration?

32 buyers and buying teams have used Cuspera to assess how well Temenos Infinity solved their business needs. Cuspera uses 283 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

 

Reliance Bank selects Temenos SaaS for digital transformation

Reliance Bank has chosen Temenos SaaS solutions to modernize its banking infrastructure as part of a digital transformation initiative. The UK-based bank will replace legacy systems with Temenos clou...d-based core banking, digital banking, and payments platforms. This move aims to enhance operational efficiency, customer experience, and scalability. The deployment will leverage Temenos UK Model Bank framework, facilitating integration with fintech partners and supporting Reliance Bank's growth and ethical banking strategy.

Read on →
 

Pakistan's HBL Goes live on Temenos Core Banking

Habib Bank Limited (HBL) in Pakistan has successfully implemented Temenos Core Banking as part of a significant modernization effort. This initial phase covers 200 branches and supports both Conventi...onal and Islamic Banking. The deployment, facilitated by Systems Limited, uses a hybrid-cloud architecture with Red Hat OpenShift, enhancing HBL's operational agility and scalability. This transformation is set to process 20 million transactions daily across over 40 million accounts.

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First Abu Dhabi Bank deploys Temenos core banking and payments platform in Saudi Arabia

First Abu Dhabi Bank (FAB) is deploying Temenos' core banking, payments, and data infrastructure in Saudi Arabia to enhance its Islamic banking operations. This expansion of their long-standing partn...ership aims to modernize FAB's services, ensuring compliance with local regulations and supporting scalable, Shari'ah-compliant banking across various segments. The collaboration aligns with Saudi Vision 2030 and emphasizes FAB's commitment to innovation and governance.

Read on →
 

Al Salam Bank - Banking - Large

Manama, Bahrain

Temenos Core enabled Al Salam Bank to automate 85% of processes and scale IT capacity by 6x. The bank migrated two acquired banks to Temenos Core in under eight months, fully decommissioning legacy s...ystems. Service uptime reached 99.9%, and onboarding time dropped from five days to five minutes. The launch of OneApp, integrated with Temenos, won Bahrain’s Best Digital Transformation Project. Over 50 AI initiatives were launched, supporting rapid growth and digital innovation.

 

Al Rajhi Bank - Banking - Very Large

Riyadh, Saudi Arabia

Al Rajhi Bank used Temenos Islamic Banking to modernize its core banking systems. The bank faced slow product launches and high complexity with legacy systems. Temenos enabled faster product developm...ent and improved digital banking services. Al Rajhi can now launch new locations in 4 to 6 months. The solution supports Sharia compliance and helps reduce operational costs. The bank delivers better digital experiences while staying true to Islamic principles.

 

ADCB Egypt - Banking - Large

Giza, Egypt

ADCB Egypt used Temenos Payments to become the first bank in Egypt to go live with native ISO 20022 MX messaging for SWIFT payments. The bank replaced its previous funds transfer module, achieving si...gnificant straight-through processing gains and automation. The solution removed middleware, improved data integrity, and enabled faster regulatory response. ADCB Egypt now benefits from a unified platform for core banking and payments, supporting its growth and digital innovation goals.

lightning

Peers used Temenos Infinity for engagement management and onboarding

Temenos Infinity Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.42/5

Read Reviews (13)
Custom Reports

4.75/5

Read Reviews (29)
Analytics

4.73/5

Read Reviews (31)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.42/5

Read Reviews (13)
Custom Reports

4.75/5

Read Reviews (29)
Analytics

4.73/5

Read Reviews (31)

Software Failure Risk Guidance

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for Temenos Infinity

Overall Risk Meter

Low Medium High

Top Failure Risks for Temenos Infinity

Temenos AG News

Product

Temenos launches embedded AI capabilities for banking

Temenos has launched new embedded AI capabilities for banking, announced at the Temenos Community Forum 2026. These AI-powered tools, including conversational interfaces and workflow automation copilots, aim to enhance banking operations, productivity, and digital service delivery. The updates integrate AI directly into core banking systems, ensuring governance and oversight while improving financial crime mitigation and transaction management.

Product

Temenos Introduces Embedded AI to Modernize Banking

Temenos has launched new AI-powered capabilities at the Temenos Community Forum 2026, including AI Agents, Copilots, and Conversational Studio, embedded across its Core and Digital Banking products. These innovations aim to integrate AI into existing banking systems, enhancing automation, scalability, and innovation while maintaining reliability and compliance.

Product

Temenos expands AWS SaaS offering with digital banking and payments

Temenos has expanded its SaaS offering on AWS to include digital banking and payments, enhancing its existing Core Banking SaaS. This expansion allows financial institutions to deploy core, digital, and payments capabilities as an integrated SaaS offering or adopt individual components. The offering supports composable deployment across various banking sectors and aligns with AWS's operational and security standards.

Product

Temenos expands SaaS banking suite on AWS

Temenos has expanded its SaaS banking suite on AWS to include digital banking and payments, alongside core banking. This move allows banks to deploy Temenos full suite through a unified SaaS model, offering flexibility and faster product launches. The expansion leverages AWSs cloud infrastructure to support secure, scalable, and regulatory-compliant banking solutions.

Temenos AG Profile

Company Name

Temenos AG

Company Website

https://www.temenos.com/

HQ Location

5th Floor, 71 Fenchurch Street, London, EC3M 4TD, GB

Employees

5001-10000

Social

Financials

IPO