Temenos Infinity Overview

Temenos Digital accelerates financial institutions' transformation with customer-centric experiences. Temenos Infinity powers these initiatives, enhancing digital banking capabilities.

Use Cases

Customers recommend Engagement Management, Onboarding, Products & Pricelist Management, as the business use cases that they have been most satisfied with while using Temenos Infinity.

Other use cases:

  • Collaboration
  • Cross Selling
  • Generation Of New Leads
  • Lead Qualification: Technographic
  • Product Marketing
  • Upselling
  • Competitive Intelligence
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Temenos Infinity.

Other priorities:

  • Increase Sales & Revenue
  • Scale Best Practices
  • Manage Risk
  • Enter New Markets Internationally Or Locally
  • Establish Thought Leadership
  • Launch New Products
See all business priorities See less business priorities

Temenos Infinity Use-Cases and Business Priorities: Customer Satisfaction Data

Temenos Infinity works with different mediums / channels such as Omnichannel. Offline. and On Premises.

Temenos Infinity's features include Personalization. and Temenos Infinity support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Temenos Infinity analytics capabilities include Custom Reports, and Analytics.

Reviews

"...It solves the problems of acquiring, servicing, retaining and cross-selling customers for banks looking to thrive in an era of open banking...." Peer review from Temenos Group

Peer review evidence (same sources as the product rating summary)

"...They needed to transform their technologies and cultures to create engaging digital experiences...." Temenos Infinity Digital Front Office Solutions
"...New Zealand bank TSB has gone live with Temenos Infinity for online account opening and onboarding in just nine weeks, reports Sharon Kimathi of Fintech Futures..." Temenos to Power Digital Onboarding for New Zealand s TSB Bank
"Temenos Core and Temenos Data Hub helped Komercni Banka modernize its banking systems. The bank faced limits from old mainframe technology and could not offer 24/7 digital services. With Temenos, they moved to a cloud-based platform and used a phased migration. They rolled out a new multi-currency account to all retail customers. Product development time became 50% faster. The new system supports real-time data and better customer experiences." https://www.temenos.com/success-story/komercni-banka-success-story/

Popular Business Setting

for Temenos Infinity

Top Industries

  • Financial Services
  • Banking

Popular in

  • Enterprise
  • Mid Market

Temenos Infinity is popular in Financial Services, and Banking, and is widely used by Enterprise, and Mid Market,

Temenos Infinity Customer wins, Customer success stories, Case studies

How does Temenos Infinity facilitate Engagement Management?

How can Temenos Infinity optimize your Onboarding Workflow?

What Are the key features of Temenos Infinity for Collaboration?

32 buyers and buying teams have used Cuspera to assess how well Temenos Infinity solved their business needs. Cuspera uses 283 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

 

SACOMBANK - Banking - Large

Temenos: SACOMBANK Upgrades Core Banking Platform To Hybrid Cloud

Ho Chi Minh City, Vietnam

SACOMBANK upgraded its Temenos Core Banking platform to a hybrid cloud environment, enhancing scalability and performance. The upgrade, deployed on Red Hat OpenShift and IBM Power, supports retail an...d SME banking, processing 13 million transactions daily. SACOMBANK also adopted Temenos Payments Hub for cross-border payments, achieving significant performance gains and a 50% reduction in server footprint.

Read on →
 

Sacombank - Banking - Large

Sacombank Upgrades Its Banking System With Temenos and IBM

Ho Chi Minh City, Vietnam

Sacombank upgraded its banking system by adopting the latest version of the Temenos Core Banking platform, moving to a hybrid cloud environment with IBM Power and Red Hat OpenShift. This upgrade enha...nces performance and reduces server footprint. Sacombank also selected Temenos Payments Hub for cross-border payments, marking a significant step in its digital transformation.

Read on →
 

SACOMBANK - Banking - Large

Vietnam’s SACOMBANK upgrades Core Banking Platform with Temenos

Ho Chi Minh City, Vietnam

SACOMBANK, a leading Vietnamese bank, has upgraded its core banking platform with Temenos, transitioning to a hybrid cloud environment using Red Hat OpenShift and IBM Power. This upgrade enhances sca...lability, performance, and innovation, supporting SACOMBANK's retail and SME operations. Additionally, SACOMBANK has adopted the Temenos Payments Hub to bolster cross-border payment capabilities.

Read on →
 

Aegean Baltic Bank - Banking - Small

Athens, Greece

Aegean Baltic Bank uses Temenos to power its core banking, payments, and treasury operations. The bank processes instant cross-border payments in as little as five seconds. Temenos' open API architec...ture helps automate workflows and integrate new technologies. The bank upgraded its platform to improve flexibility and scalability. This long-term partnership supports growth and innovation in shipping finance and corporate banking.

 

Tamweel Aloula - Financial Services - Medium

Al Khobar, Saudi Arabia

Tamweel Aloula used Temenos Core Banking, Temenos Digital, and Temenos Advanced Collection to modernize its lending operations. The company replaced legacy systems to meet Saudi regulatory requiremen...ts and improve agility. The new platform automated the loan application process, reducing it to just four minutes. This change improved customer experience and enabled rapid product development. Tamweel Aloula now plans to expand digital services for retail and small business customers.

 

CFG Bank - Banking - Medium

Casablanca, Morocco

CFG Bank's CIO, Zouhair Boulmane, shares his experience with Temenos. The testimonial highlights how Temenos helps financial institutions adapt to change and deliver smarter banking. The focus is on ...embracing new opportunities in finance. No specific metrics or detailed results are provided in the content.

lightning

Peers used Temenos Infinity for engagement management and onboarding

Temenos Infinity Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.42/5 ★

Read Reviews (13)
Custom Reports

4.75/5 ★

Read Reviews (29)
Analytics

4.73/5 ★

Read Reviews (31)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.42/5 ★

Read Reviews (13)
Custom Reports

4.75/5 ★

Read Reviews (29)
Analytics

4.73/5 ★

Read Reviews (31)

Software Failure Risk Guidance

?

for Temenos Infinity

Overall Risk Meter

Low Medium High

Top Failure Risks for Temenos Infinity

Temenos AG News

Product

SWIVEL Integrates with Temenos Digital Collector to Drive Borrower Engagement | FF News

SWIVEL has integrated its payment and engagement platform with Temenos Digital Collector, enhancing borrower engagement and streamlining repayment processes for US financial institutions. This integration allows banks and credit unions to rapidly deploy collections tools, reducing operational costs and improving repayment outcomes. The partnership highlights the shift towards integrated, platform-based solutions in the banking sector.

Product

SWIVEL Now Available Within Temenos Digital Collector

SWIVEL, a fintech innovator, has integrated its solution with Temenos Digital Collector, enhancing borrower engagement and decision-making capabilities for financial institutions. This integration allows quick activation of SWIVEL within the Temenos environment, improving response rates and repayment outcomes while reducing costs. The collaboration aims to provide banks and credit unions with enhanced digital experiences.

Awards

Temenos Named a Leader in Gartner® Magic Quadrant for Retail Core Banking Systems, Europe

Temenos has been recognized as a Leader in the 2026 Gartner Magic Quadrant for Retail Core Banking Systems in Europe. This recognition highlights Temenos' strong Completeness of Vision, which includes market understanding, innovation, and geographic strategy. Temenos' unified platform and cloud-native architecture support banks in scaling operations and enhancing customer experiences.

Awards

Temenos Named a Leader in Gartner® Magic Quadrant for Retail Core Banking Systems, Europe

Temenos has been recognized as a Leader in the 2026 Gartner Magic Quadrant for Retail Core Banking Systems in Europe, achieving the strongest position for its completeness of vision. This recognition highlights Temenos' capabilities, client momentum, and investment in innovation, particularly in cloud-native architecture and AI capabilities.

Temenos AG Profile

Company Name

Temenos AG

Company Website

https://www.temenos.com/

HQ Location

5th Floor, 71 Fenchurch Street, London, EC3M 4TD, GB

Employees

5001-10000

Social

Financials

IPO