Solink Overview

Solink syncs POS data with security systems to quickly locate needed video footage. Alerts, heatmaps, and proactive problem-solving are enabled.

Use Cases

Customers recommend Customer Feedback Management, Workflow Management, Merchandising, as the business use cases that they have been most satisfied with while using Solink.

Other use cases:

  • Social Media Analytics
  • Customer Case Management
  • Loyalty Management
  • Engagement Management
  • Advertisement
  • Offer Management
  • Lifetime Value Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Grow Market Share are the most popular business priorities that customers and associates have achieved using Solink.

Other priorities:

  • Manage Risk
  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve Efficiency
  • Improve ROI
See all business priorities See less business priorities

Solink Use-Cases and Business Priorities: Customer Satisfaction Data

Solink works with different mediums / channels such as Video. Offline. and On Premises.

Solink's features include Dashboard, Alerts: Popups & Notifications, Recording, etc. and Solink support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Solink analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Solink also offers a case management add-on which facilitates the creation and storage of files and documents relating to any given case, as well as a full audit trail on case files that is admissible in court...." Peer review

Peer review evidence (same sources as the product rating summary)

"...Use the Dashboard to train staff, improve customer satisfaction, and increase sales...." How To Use Discover Dashboard To Make Business Analysis Easy
"...Workflows to Identify Theft: Cash & Time Theft. ..." from Solink's Video Surveillance Software Experts
"...If your merchandise is in a place where customers don t go, they won t have an opportunity to see it...." How Using A Heatmap Can Increase Sales And Simplify Marketing

Popular Business Setting

for Solink

Top Industries

  • Information Technology and Services
  • Restaurants
  • Food & Beverages

Popular in

  • Small Business
  • Mid Market

Solink is popular in Information Technology And Services, Restaurants, and Food & Beverages and is widely used by Small Business, and Mid Market,

Solink Customer wins, Customer success stories, Case studies

What makes Solink ideal for Customer Feedback Management?

How does Solink address your Workflow Management Challenges?

What makes Solink ideal for Merchandising?

11 buyers and buying teams have used Cuspera to assess how well Solink solved their business needs. Cuspera uses 507 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Frequently Asked Questions (FAQ)

What buyers ask before choosing Solink

What is Solink used for?

Solink is mainly used by its customers to Increase Sales & Revenue and Grow Market Share by Customer Feedback Management, Workflow Management and Merchandising .

What are the top features of Solink?

Dashboard, Alerts: popups & Notifications and Recording are some of the top features of Solink.

Who uses Solink?

Solink is used by Information Technology And Services, Restaurants and Food & Beverages among other industries.

Where is Solink located?

Solink is headquartered at Ottawa, Ontario.
lightning

Peers used Solink for customer feedback management and workflow management

Solink Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Analytics

4.80/5

Read Reviews (37)
Custom Reports

4.73/5

Read Reviews (93)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Analytics

4.80/5

Read Reviews (37)
Custom Reports

4.73/5

Read Reviews (93)

Software Failure Risk Guidance

?

for Solink

Overall Risk Meter

Low Medium High

Top Failure Risks for Solink

Solink Corp News

Awards

Solink Awarded AI Agent Product of the Year Award from TMCnet

Solink has been awarded the 2026 AI Agent Product of the Year Award by TMCnet for its innovative AI solutions that enhance security and operational intelligence. Solink AI Agents help businesses by monitoring cameras and data in real-time, identifying threats, and improving decision-making, thereby augmenting workforce capabilities.

Product

Solink Rolls Out New VerifEye AI Command Center at ISC West 2026

Solink has unveiled the enhanced VerifEye AI Command Center at ISC West 2026. The platform integrates AI-powered features to reduce false alarms and improve GSOC efficiency by consolidating security data into a single interface. VerifEye aims to streamline decision-making, reduce operator fatigue, and enhance response times, serving both security monitoring and broader business intelligence needs.

Product

Solink Debuts Agentic AI Agents for Real Business Outcomes

Solink has launched Solink AI Agents, which transform video footage into actionable intelligence to enhance business operations. These agents offer features like Overnight Guard for virtual security, Loss Prevention for detecting fraud, and Store Readiness for maintaining brand standards. Custom AI Agents can be tailored to specific business needs, providing real-time insights and improving security and operational efficiency.

Product

Solink Debuts Agentic AI Capabilities that Propel Businesses Forward by ...

Solink has launched its new AI-powered solution, Solink AI Agents, which transforms video footage into actionable insights to enhance business operations. These agents help in reducing theft, preventing threats, and increasing revenue by providing 24/7 intelligence. The launch was announced at the Agentic AI Summit, with AWS, Comcast Business, and Goldman Sachs as sponsors. Solink AI Agents offer pre-built and custom agents to address specific business needs.

Solink Corp Profile

Company Name

Solink Corp

Company Website

//solink.com

HQ Location

Ottawa, Ontario

Employees

11-50

Social

Financials

SERIES A