Sojern Overview

Sojern leverages data-driven insights to enhance travel marketing strategies for hotels, attractions, and destinations. By focusing on real-world applications, Sojern enables teams to effectively identify and engage potential travelers online, transforming engagement into tangible bookings. The platform's data capabilities offer marketers a deeper understanding of traveler behavior, allowing for precise targeting and conversion strategies. Sojern's approach not only boosts customer acquisition but also fosters loyalty, ensuring sustained growth and profitability. Marketing teams can maximize their ROI by utilizing Sojern's tools to make informed decisions, ensuring that every dollar spent yields significant returns.

Use Cases

Customers recommend Advertisement, Collaboration, Engagement Management, as the business use cases that they have been most satisfied with while using Sojern.

Other use cases:

  • Digital Marketing
  • Channel Marketing
  • Coaching
  • Campaign Management
  • Helpdesk Management
  • Creative Agency
  • Lead Qualification: Technographic
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Business Priorities

Improve ROI and Build Brand Awareness are the most popular business priorities that customers and associates have achieved using Sojern.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Improve Digital And Social Presence
  • Improve Efficiency
  • Enter New Markets Internationally Or Locally
  • Enhance Customer Relationships
  • Improve Brand Engagement
  • Scale Best Practices
  • Grow Market Share
  • Launch New Products
  • Establish Thought Leadership
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Sojern Use-Cases and Business Priorities: Customer Satisfaction Data

Sojern works with different mediums / channels such as Social Media. and Offline.

Sojern's features include Personalization, SEM, Feedback Surveys, etc. and Sojern support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Sojern analytics capabilities include Analytics, and Custom Reports.

Reviews

"...The data analytics and learnings that resulted from this collaboration continue to drive insights and benefits for our marketing efforts...." Peer review by David Downing, Executive Director, Visit St. Petersburg Clearwater

Sojern is the leading travel marketing platform for hotels, attractions, and destinations. It uses data to help businesses find, engage, and convert travelers online.

Sojern Customer wins, Customer success stories, Case studies

What benefits does Sojern offer for Collaboration?

How efficiently Does Sojern manage your Engagement Management?

What Are the key features of Sojern for Digital Marketing?

What makes Sojern ideal for Channel Marketing?

11 buyers and buying teams have used Cuspera to assess how well Sojern solved their business needs. Cuspera uses 657 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Frequently Asked Questions(FAQ)

for Sojern

What is Sojern used for?

Sojern is mainly used by its customers to Improve ROI and Build Brand Awareness by Advertisement, Collaboration and Engagement Management .

What are the top features of Sojern?

Personalization, SEM and Feedback surveys are some of the top features of Sojern.

Where is Sojern located?

Sojern is headquartered at San Francisco, California.
lightning

Peers used Sojern for advertisement and collaboration

Sojern Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.79/5 ★

Read Reviews (12)
Analytics

4.84/5 ★

Read Reviews (54)
Custom Reports

4.82/5 ★

Read Reviews (64)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.79/5 ★

Read Reviews (12)
Analytics

4.84/5 ★

Read Reviews (54)
Custom Reports

4.82/5 ★

Read Reviews (64)

Software Failure Risk Guidance

?

for Sojern

Overall Risk Meter

Low Medium High

Top Failure Risks for Sojern

Sojern, Inc. News

Company

Sojern Introduces Inaugural European Destinations Advisory Board in Paris

Sojern has launched its inaugural European Destinations Advisory Board in Paris, bringing together influential leaders from the travel industry to address challenges in destination marketing. The board will focus on audience measurement, sustainability communication, and AI-driven personalization. This initiative aims to foster collaboration and innovation among European tourism professionals to advance global tourism growth.

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M&A

RateGain to Buy Sojern in $250 Million Deal , Expanding Its Marketing Reach

RateGain, an India-based travel technology company, plans to acquire U.S.-based Sojern for $250 million. This acquisition will enhance RateGain's marketing capabilities and expand its U.S. presence. Sojern, known for its travel marketing and guest experience solutions, will contribute a 366-member team and a robust client base. The combined entity aims for over $310 million in revenue and $50 million in EBITDA, pending regulatory approval.

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Product

Sojern and HotelKey introduce native integration for real-time guest feedback

Sojern and HotelKey have launched a native integration that enables hotels to collect real-time guest feedback through Sojerns digital marketing platform and HotelKeys property management system. This integration streamlines guest engagement, allowing hoteliers to address issues promptly, enhance guest satisfaction, and improve operational efficiency. The solution targets hospitality businesses seeking to leverage data-driven insights for superior guest experiences and increased direct bookings.

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Sojern, Inc. Profile

Company Name

Sojern, Inc.

Company Website

https://www.sojern.com/

HQ Location

San Francisco, California

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