SocialClimb Overview

SocialClimb's healthcare marketing platform integrates predictive targeting tools to attract high-value patients. Designed for hospital groups, independent practices, and marketing agencies, it offers advanced advertising capabilities to acquire patients through precisely targeted campaigns. The platform provides comprehensive data analytics to measure key success metrics, ensuring marketing efforts are aligned with business goals. SocialClimb emphasizes HIPAA compliance, crucial for handling sensitive healthcare data securely. A notable feature is its transition from simple review management to robust reputation management, enhancing practice credibility. Integration and automation enhance visibility, crucial for practice growth. This platform is ideal for healthcare entities seeking to refine marketing strategies and expand their patient base effectively.

Use Cases

Customers recommend Rating And Review Management, Customer Feedback Management, Reputation Management, as the business use cases that they have been most satisfied with while using SocialClimb.

Other use cases:

  • Communication Management
  • Competitive Intelligence
  • Advertisement
  • Helpdesk Management
  • Monitoring Social Media
  • Training & Onboarding
  • Order Management
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Business Priorities

Improve Digital And Social Presence and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using SocialClimb.

Other priorities:

  • Grow Market Share
  • Acquire Customers
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

SocialClimb Use-Cases and Business Priorities: Customer Satisfaction Data

SocialClimb works with different mediums / channels such as Social Media. Facebook. and E-Mail.

SocialClimb's features include Feedback Surveys. and SocialClimb support capabilities include 24/7 Support, Chat Support, Email Support, etc. also SocialClimb analytics capabilities include Custom Reports, and Analytics.

Reviews

"...The support and development teams are very open to customer feedback, and they have consistently gone above and beyond to implement new features I've requested. ...." Peer review by Cody P., Director of HR & Marketing, Hospital & Health Care

SocialClimb provides a comprehensive, HIPAA-compliant healthcare marketing platform. It promotes practices using contemporary features tailored to specific needs.

Popular Business Setting

for SocialClimb

Top Industries

  • Hospital & Health Care
  • Medical Practice
  • Construction

Popular in

  • Mid Market
  • Enterprise

SocialClimb is popular in Hospital & Health Care, Medical Practice, and Construction and is widely used by Mid Market, and Enterprise,

Comprehensive Insights on SocialClimb Use Cases

Why is SocialClimb the best choice for Rating And Review Management?

What solutions does SocialClimb provide for Customer Feedback Management?

How can SocialClimb enhance your Reputation Management process?

What solutions does SocialClimb provide for Communication Management?

Why is SocialClimb the best choice for Competitive Intelligence?

13+ more Business Use Cases

14 buyers and buying teams have used Cuspera to assess how well SocialClimb solved their business needs. Cuspera uses 152 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Hospital & Health Care

CASE STUDY U.S. Orthopaedic Partners (USOP)

SocialClimb helped U.S. Orthopaedic Partners manage performance across many healthcare locations. The platform gave leaders a single place to see data and respond to patient feedback. USOP used Socia...lClimb to track calls, appointments, and patient acquisition costs. They saw more positive reviews and higher patient satisfaction. The software made it easy to compare locations and improve care.

Hospital & Health Care

CASE STUDY Longview Orthopaedic Clinic

SocialClimb helped Longview Orthopaedic Clinic boost their online reputation and patient acquisition. The clinic saw a 2,650% increase in Google reviews each month and a 41% rise in monthly calls fro...m Google My Business. They gained 395 new patients from 781 appointments in two months. The cost to acquire a new patient from ads was $85, while organic search cost just under $8. Their overall patient acquisition cost dropped to $16.73. The clinic achieved 20% year-over-year growth over two years.

Hospital & Health Care

CASE STUDY Bluegrass Orthopaedics

SocialClimb helped Bluegrass Orthopaedics improve their online reputation and attract more patients. They used Boost Ads to target people at risk for joint pain in specific zip codes. From January to... March 2020, inbound calls increased by 164%, reaching 610 total calls. Boost Ads generated 58 appointments with a 15% conversion rate. The patient acquisition cost was $23 for Boost Ads and $16 overall.

Hospital & Health Care

CASE STUDY OrthoAlaska

SocialClimb helped OrthoAlaska grow their healthcare practice. OrthoAlaska used SocialClimb to manage Google Business profiles and automate review requests. Monthly Google reviews increased from 8 to... 129, a 1,500% jump. Website visits rose 355%, from 1,046 to 4,764 per month. Calls from Google profiles increased 315%, from 1,174 to over 4,800 per month. New patients grew by 43% between 2018 and 2021.

Hospital & Health Care

CASE STUDY Southwestern Eye Center

SocialClimb helped Southwestern Eye Center improve its online reputation and search ranking. The center struggled to get patient reviews across 24 markets, making it hard to rank well and easy for ne...gative reviews to hurt business. SocialClimb automated review invitations and feedback, making it easy for staff and increasing review volume. Southwestern Eye Center now gets over 250 positive reviews monthly and has more than 126,000 total reviews. Their average rating rose from 3.64 to 4.64 stars, and most locations now rank #1 for key search terms, driving more patient traffic and revenue.

Hospital & Health Care

CASE STUDY Southwestern Eye Center

Southwestern Eye Center used a solution to improve their operations. The case study highlights their experience and outcomes. Details about the specific product, challenges, and results are not provi...ded in the available content.

lightning

Peers used SocialClimb for rating and review management and customer feedback management

SocialClimb Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.54/5 ★

Read Reviews (12)
Analytics

2.83/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.54/5 ★

Read Reviews (12)
Analytics

2.83/5 ★

Read Reviews (3)

Software Failure Risk Guidance

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for SocialClimb

Top Failure Risks for SocialClimb

SocialClimb, Inc. News

M&A

PE-backed RLDatix acquires health tech firm SocialClimb - PE Hub

RLDatix, backed by private equity, has acquired the health technology company SocialClimb.

M&A

RLDatix acquires SocialClimb to provide healthcare companies with data capabilities - Yahoo Finance

RLDatix has purchased SocialClimb to enhance healthcare companies' data capabilities.

RLDatix Acquires SocialClimb

RLDatix has acquired SocialClimb to enhance its healthcare marketing capabilities, focusing on data-driven strategies to attract high-value patients and improve online reputation.

M&A

RLDatix Acquires SocialClimb , Empowering Healthcare Organizations with Enhanced Provider Reputation Management and Patient Experience Data Insights

RLDatix acquires SocialClimb, enhancing healthcare organizations with improved provider reputation management and patient experience data insights.

SocialClimb, Inc. Profile

Company Name

SocialClimb, Inc.

Company Website

https://socialclimb.com/

HQ Location

901 Mopac Expressway South Building 1, Suite 300 Austin, TX 78746

Employees

11-50

Social

Financials

PRIVATE