Social Spiral Overview

This is a summary of the comprehensive capabilities and benefits of Social Spiral based on over 215 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Social Spiral, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Social Spiral is right for your needs? Our Cuspera AI engine can evaluate how Social Spiral fits your specific business needs, industry, and context. Get your personalized assessment report today.

Social Spiral supports business activities such as:

  • Loyalty Management
  • Promotion Management
  • Sales Incentive Management
  • Membership Management
  • Offer Management

Social Spiral can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Improve Brand Engagement, and Improve Consistency. It can help manage these activities if you use Promotions Social Media and Coupons for these needs. As a solution, Social Spiral's capabilities include Rewards, and Gamification.

Social Spiral was founded in 2013. Hospital & Health Care Vertical is its biggest customer base.

Reviews

"...Your loyalty program can be up and running in minutes...." Peer review from Social Spiral Technologies

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Social Spiral solved their Customer Loyalty Management needs. Cuspera uses 215 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Social Spiral.

Other priorities:

  • Improve Brand Engagement
  • Improve Consistency
See all business priorities See less business priorities

Use Cases

Peers recommend Loyalty Management , Promotion Management , Sales Incentive Management , as the business use cases that they have been most satisfied while using Social Spiral.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Loyalty Management with Promotions, Social Media and Coupons

4.97/5 ★

Read Reviews (52)

"...Your loyalty program can be up and running in minutes...."
customise loyalty program

4.85/5 ★

Read Reviews (15)

"...Customers | Loyalty Growth...."
Promotion Management with Promotions, Coupons and Social Media

4.91/5 ★

Read Reviews (23)

"...Users can alert customers to promotions, deals and gifts based on predefined loyalty triggers...."
Sales Incentive Management with Promotions, Coupons and Social Media

4.83/5 ★

Read Reviews (14)

"...About Social Spiral Social Spiral is a customer loyalty management solution that offers reward points management, electronic coupons, membership management and analytics within a suite...."
PEER EXPERIENCES
Loyalty Management with Promotions, Social Media and Coupons

4.97/5 ★

Read Reviews (52)

"...Your loyalty program can be up and running in minutes...." Peer review from Social Spiral Technologies
customise loyalty program

4.97/5 ★

Read Reviews (15)

Promotion Management with Promotions, Coupons and Social Media

4.91/5 ★

Read Reviews (23)

"...Users can alert customers to promotions, deals and gifts based on predefined loyalty triggers...." Peer review
Sales Incentive Management with Promotions, Coupons and Social Media

4.83/5 ★

Read Reviews (14)

"...About Social Spiral Social Spiral is a customer loyalty management solution that offers reward points management, electronic coupons, membership management and analytics within a suite...." Peer review

10+ more Business Use Cases

Our AI advisor, Wyz, harnessed 215 insights from peers and experts to help you assess how these Social Spiral use cases fit your Customer Loyalty Management needs.

Popular Business Setting

for Social Spiral

Top Industries

  • Hospital & Health Care
  • Food & Beverages
  • Retail

Popular in

  • Small Business
  • Mid Market

Peers used Social Spiral to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for Social Spiral

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Rewards

4.79/5 ★

Read Reviews (41)
Gamification

4.79/5 ★

Read Reviews (41)
FEATURES RATINGS AND REVIEWS
Rewards

4.79/5 ★

Read Reviews (41)
Gamification

4.79/5 ★

Read Reviews (41)

IT and Other Capabilities

for Social Spiral

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

0.84/5 ★

Read Reviews (3)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

0.84/5 ★

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.61/5 ★

Read Reviews (8)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.61/5 ★

Read Reviews (8)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.93/5 ★

Read Reviews (29)
Analytics

4.92/5 ★

Read Reviews (28)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.93/5 ★

Read Reviews (29)
Analytics

4.92/5 ★

Read Reviews (28)

Software Failure Risk Guidance

?

for Social Spiral

Overall Risk Meter

Low Medium High

Top Failure Risks for Social Spiral

Vendor Profile Details

Company Name

Social Spiral

Company Website

http://socialspiral.com/

Year Founded

2013

HQ Location

220 20th Street West, Saskatoon, SK S7M 0W9, CA

Employees

2-10

Social

Financials

PRIVATE