Social Spiral Overview
Social Spiral is a loyalty platform that makes it simple for customers to join, and easy to engage customers. It is used by small-to-medium businesses, media and agencies. It helps to engage customers from traditional media and encourage customers to share, opt-in (SMS/email) and give feedback.
Social Spiral users can alert customers in promotions, deals and gifts based on predefined loyalty triggers. With the help of electronic coupons, users can issue and track customer reward points using smartphones. It provides a digital alternative to creating and distributing physical cards as part of a rewards management program.
Social Spiral features text message campaigns. Users can also design SMS campaigns to recruit customer reviews for their businesses. The analytics module tracks customer engagement metrics, which helps users to assess their campaign management processes.
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Social Spiral solved their Customer Loyalty Management needs. Cuspera uses 215 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Social Spiral.
Use Cases
Peers recommend Loyalty Management , Promotion Management , Sales Incentive Management , as the business use cases that they have been most satisfied while using Social Spiral.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management with Promotions, Social Media and Coupons |
4.97/5 ★ |
"...Social Spiral: This loyalty program is easy for customers to use because it s all SMS text based...." Starting a Loyalty Program Doesn t Have to Be Hard, Here s How |
| customise loyalty program |
4.85/5 ★ |
"...Customers | Loyalty Growth...." Loyalty Features - Simple Loyalty |
| Promotion Management with Promotions, Coupons and Social Media |
4.91/5 ★ |
"...Loyalty triggers : automatically send customers promotions, deals and gifts based on their history...." Loyalty Features - Simple Loyalty |
| Sales Incentive Management with Promotions, Coupons and Social Media |
4.83/5 ★ |
"...About Social Spiral Social Spiral is a customer loyalty management solution that offers reward points management, electronic coupons, membership management and analytics within a suite...." Peer review |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management with Promotions, Social Media and Coupons |
4.97/5 ★ |
"...Social Spiral: This loyalty program is easy for customers to use because it s all SMS text based...." Starting a Loyalty Program Doesn t Have to Be Hard, Here s How |
|
| customise loyalty program |
4.97/5 ★ |
| Promotion Management with Promotions, Coupons and Social Media |
4.91/5 ★ |
"...Loyalty triggers : automatically send customers promotions, deals and gifts based on their history...." Loyalty Features - Simple Loyalty |
|
| Sales Incentive Management with Promotions, Coupons and Social Media |
4.83/5 ★ |
"...About Social Spiral Social Spiral is a customer loyalty management solution that offers reward points management, electronic coupons, membership management and analytics within a suite...." Peer review |
|
10+ more Business Use Cases
Our AI advisor, Wyz, harnessed 215 insights from peers and experts to help you assess how these Social Spiral use cases fit your Customer Loyalty Management needs.
Popular Business Setting
for Social Spiral
Top Industries
- Hospital & Health Care
- Food & Beverages
- Retail
Popular in
- Small Business
- Mid Market
Peers used Social Spiral to Enhance customer relationships and Acquire customers
Peer and Expert Opinion on Features
for Social Spiral
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Rewards | Read Reviews (41) |
| Gamification | Read Reviews (41) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Rewards | Read Reviews (41) |
| Gamification | Read Reviews (41) |
IT and Other Capabilities
for Social Spiral
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (3) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (8) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (8) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (29) |
| Analytics | Read Reviews (28) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (29) |
| Analytics | Read Reviews (28) |
Software Failure Risk Guidance
?for Social Spiral
Overall Risk Meter
Top Failure Risks for Social Spiral
Vendor Profile Details
Company Name
Social Spiral
Company Website
http://socialspiral.com/HQ Location
220 20th Street West, Saskatoon, SK S7M 0W9, CA
Employees
2-10
Social
Get a personalised risk report for Social Spiral
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Social Spiral may get in touch with you regarding your request.
Request Custom Quote
Social Spiral will get in touch with you regarding your request.