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Social Spiral

4.62 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(153 Reviews, Testimonials & Expert Opinions)
(153 Reviews, Testimonials & Expert Opinions)

Loyalty Platform for the customers to join, and easy to engage the customers.

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About Social Spiral

Social Spiral is a loyalty platform that makes it simple for customers to join, and easy to engage customers. It is used by small-to-medium businesses, media and agencies. It helps to engage customers from traditional media and encourage customers to share, opt-in (SMS/email) and give feedback.

Social Spiral users can alert customers in promotions, deals and gifts based on predefined loyalty triggers. With the help of electronic coupons, users can issue and track customer reward points using smartphones. It provides a digital alternative to creating and distributing physical cards as part of a rewards management program.

Social Spiral features text message campaigns. Users can also design SMS campaigns to recruit customer reviews for their businesses. The analytics module tracks customer engagement metrics, which helps users to assess their campaign management processes.

Evaluating Social Spiral for your Customer Loyalty Management need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 153 insights from peers and experts who used Social Spiral to help you determine how well it fits your Customer Loyalty Management needs.

Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Social Spiral solves your Customer Loyalty Management needs.

Peer and Expert Opinions
for Social Spiral

Goals

Improve brand engagement and Improve consistency are the most popular goals peers achieved using Social Spiral .

Other goals:

  • Acquire customers
See all goals See less goals

Channels

It is the best suited for promotions, social media, coupons, channels.

Other channels:

  • phone calls
  • text SMS
  • mobile
See all channels See less channels

Processes

Peers recommend loyalty management, promotion management, engagement management, as the business processes that they have been most satisfied while using Social Spiral .

Read Peer and Expert Experience for Business Use Cases

BUSINESS USE CASE

SATISFACTION

PEER EXPERIENCES

Loyalty management With Social media and Promotions and Coupons and Text sms

"...We did convert from another loyalty program and that process was taken care of by the team at Social Spiral...."
Peer review by Nicole J., Pharmacist/ owner, Hospital & Health Care

Promotion management With Promotions and Coupons and Social media

"...Users can alert customers to promotions, deals and gifts based on predefined loyalty triggers...."
Peer review

Engagement management

"...The transition was fairly painless and Logan has been great at following up with us to make sure all is well...."
Peer review by Sherah K., Marketing, Retail

engaging and following up

+12 more business use cases

Our AI advisor, Wyz, harnessed 153 insights from peers and experts to help you assess how these Social Spiral use cases fit your Customer Loyalty Management needs.

Popular Business Setting
for Social Spiral

Top Industries

  • Retail
  • Hospital & Health Care
  • Food & Beverages

Popular in

  • Small Business
  • Mid Market

Peers used Social Spiral to Improve brand engagement and Improve consistency

Verify if it works for you

IT and Other Capabilities
for Social Spiral

  • Low
  • Medium
  • High

data

Data Export

Support

24/7 Support

Chat Support

Email Support

Phone Support

Other

Custom Reports

Analytics

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for Social Spiral

Vendor Profile Details

Company Name Social Spiral
Company Website http://socialspiral.com/
HQ Location 220 20th Street West, Saskatoon, SK S7M 0W9, CA
Employees 2-10
Social