About Social Spiral
Social Spiral is a loyalty platform that makes it simple for customers to join, and easy to engage customers. It is used by small-to-medium businesses, media and agencies. It helps to engage customers from traditional media and encourage customers to share, opt-in (SMS/email) and give feedback.
Social Spiral users can alert customers in promotions, deals and gifts based on predefined loyalty triggers. With the help of electronic coupons, users can issue and track customer reward points using smartphones. It provides a digital alternative to creating and distributing physical cards as part of a rewards management program.
Social Spiral features text message campaigns. Users can also design SMS campaigns to recruit customer reviews for their businesses. The analytics module tracks customer engagement metrics, which helps users to assess their campaign management processes.
Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Social Spiral solves your Customer Loyalty Management needs.
Peer and Expert Opinions
Read Peer and Expert Experience for Business Use Cases
BUSINESS USE CASE
"...We did convert from another loyalty program and that process was taken care of by the team at Social Spiral...."
Peer review by Nicole J., Pharmacist/ owner, Hospital & Health Care
"...Users can alert customers to promotions, deals and gifts based on predefined loyalty triggers...."
"...The transition was fairly painless and Logan has been great at following up with us to make sure all is well...."
Peer review by Sherah K., Marketing, Retail
engaging and following up
+12 more business use cases
Our AI advisor, Wyz, harnessed 153 insights from peers and experts to help you assess how these Social Spiral use cases fit your Customer Loyalty Management needs.
Popular Business Setting
- Hospital & Health Care
- Food & Beverages
- Small Business
- Mid Market
Social Spiral Alternatives
IT and Other Capabilities
Top Failure Risks for Social Spiral