Social Solutions ETO Overview
This is a summary of the comprehensive capabilities and benefits of Social Solutions ETO based on over 426 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
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Social Solutions ETO supports business activities such as:
- Customer Case Management
- Social Media Analytics
- Digital Signature
- Workflow Management
- Generation Of New Leads
Social Solutions ETO can help you with many business goals, such as Acquire Customers, Scale Best Practices, Enhance Customer Relationships, and Increase Sales & Revenue. It can help manage these activities if you use Offline Causes And Charity Social Media etc. for these needs. As a solution, Social Solutions ETO's capabilities include Dashboard, Recording, and Templates.
Social Solutions ETO Non-Profit Organization Management Vertical is its biggest customer base.
Reviews
"...It was designed as a case management system but we primarily use it to track attendance in various programs and to view how clients access various services offered...." Peer review by Verified User, Manager in Other, Consumer Services
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Social Solutions ETO solved their business needs. Cuspera uses 426 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Business Priorities
Acquire Customers and Scale Best Practices are the most popular business priorities peers achieved using Social Solutions ETO.
Use Cases
Peers recommend Customer Case Management , Social Media Analytics , Digital Signature , as the business use cases that they have been most satisfied while using Social Solutions ETO.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Customer Case Management with Offline, Causes And Charity, Social Media and Mobile |
4.70/5 ★ |
"...It was designed as a case management system but we primarily use it to track attendance in various programs and to view how clients access various services offered...." Peer review by Verified User, Manager in Other, Consumer Services |
| Social Media Analytics |
4.40/5 ★ |
"...This powerful platform was built to handle multiple partners, high volumes of programs, advanced security protocols, and multifaceted reporting and analytics initiatives. ..." ETO - Enterprise Nonprofit Software |
| Digital Signature |
1.66/5 ★ |
"...You can add electronic signatures...." Peer review by User |
| PEER EXPERIENCES | |
|---|---|
| Customer Case Management with Offline, Causes And Charity, Social Media and Mobile |
4.70/5 ★ |
"...It was designed as a case management system but we primarily use it to track attendance in various programs and to view how clients access various services offered...." Peer review by Verified User, Manager in Other, Consumer Services |
|
| Social Media Analytics |
4.40/5 ★ |
"...This powerful platform was built to handle multiple partners, high volumes of programs, advanced security protocols, and multifaceted reporting and analytics initiatives. ..." ETO - Enterprise Nonprofit Software |
|
| Digital Signature |
1.66/5 ★ |
"...You can add electronic signatures...." Peer review by User |
|
9+ more Business Use Cases
Our AI advisor, Wyz, harnessed 426 insights from peers and experts to help you assess how these Social Solutions ETO use cases fit your business needs.
Popular Business Setting
for Social Solutions ETO
Top Industries
- Non-Profit Organization Management
- Hospital & Health Care
- Education
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Social Solutions ETO to Acquire customers and Scale best practices
Peer and Expert Opinion on Features
for Social Solutions ETO
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Dashboard | Read Reviews (14) |
| Recording | Read Reviews (9) |
| Templates | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Dashboard | Read Reviews (14) |
| Recording | Read Reviews (9) |
| Templates | Read Reviews (5) |
IT and Other Capabilities
for Social Solutions ETO
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (30) |
| Data Import | Read Reviews (96) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (30) |
| Data Import | Read Reviews (96) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (5) |
| Email Support | Read Reviews (4) |
| 24/7 Support | Read Reviews (52) |
| Phone Support | Read Reviews (5) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (5) |
| Email Support | Read Reviews (4) |
| 24/7 Support | Read Reviews (52) |
| Phone Support | Read Reviews (5) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (12) |
| Custom Reports | Read Reviews (98) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (12) |
| Custom Reports | Read Reviews (98) |
Software Failure Risk Guidance
?for Social Solutions ETO
Overall Risk Meter
Top Failure Risks for Social Solutions ETO
Vendor Profile Details
Company Name
Social Solutions
Company Website
https://www.socialsolutions.com/HQ Location
Austin, TX
Employees
501-1000
Social
Financials
SERIES B
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