Utilities Case Studies and Success Stories with SmartCOMM™

CASE STUDY Wannon Water

Smart Communications helped Wannon Water improve customer conversations. Wannon Water used the Conversation Cloud platform. The platform enabled personalized, omnichannel communication. This helped W...annon Water deliver better service to its customers. The case shows how utilities can use cloud-based CCM to enhance customer experience.

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Financial Services Case Studies and Success Stories with SmartCOMM™

CASE STUDY The Bancorp

SmartIQ helped The Bancorp increase loan volumes by 400%. The bank used SmartIQ to improve digital lending processes. This led to faster and more efficient loan approvals. The solution made it easier... for customers to complete forms. The Bancorp saw a big jump in business results after using SmartIQ.

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Health, Wellness and Fitness Case Studies and Success Stories with SmartCOMM™

CASE STUDY Priority Health

SmartCOMM helped Priority Health cut development time by 80%. Priority Health needed to improve how they create customer communications. They used SmartCOMM to make the process faster and easier. The... result was a big reduction in time spent on development. This helped Priority Health work more efficiently and serve customers better.

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Insurance Case Studies and Success Stories with SmartCOMM™

CASE STUDY Aioi Nissay Dowa

SmartCOMM helped Aioi Nissay Dowa reach a 99.97% document success rate. The company used SmartCOMM to improve customer communications. This led to more reliable and efficient document delivery. The s...olution supported compliance and digital transformation. Aioi Nissay Dowa saw better results in their insurance operations.

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CASE STUDY Vermont Mutual Insurance Group

Smart Communications helped Vermont Mutual Insurance Group improve customer conversations. The company used the Conversation Cloud platform. This platform enabled personalized, omnichannel communicat...ion. Vermont Mutual Insurance Group aimed to enhance policyholder engagement. The solution focused on secure and scalable interactions. Results are not specified in the content.

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CASE STUDY Atlas Insurance

Smart Communications helped Atlas Insurance improve customer conversations. Atlas Insurance used the Conversation Cloud platform to deliver personalized, omnichannel communications. The solution enab...led better engagement with policyholders. Atlas Insurance streamlined their communication processes using cloud technology. The case highlights benefits for insurance companies seeking digital transformation.

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CASE STUDY Aioi Nissay Dowa Insurance NZ

Smart Communications helped Aioi Nissay Dowa Insurance NZ improve customer conversations. The company used the Conversation Cloud platform. This platform enabled personalized, omnichannel communicati...on. The solution focused on better customer engagement. The case highlights the use of cloud-based CCM for insurance.

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CASE STUDY Mountain West Farm Bureau Insurance

Smart Communications helped Mountain West Farm Bureau Insurance improve customer conversations. The company used the Conversation Cloud platform. This platform enabled personalized, omnichannel commu...nication. The solution aimed to optimize the customer experience. The case highlights the use of cloud-based CCM for insurance.

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CASE STUDY Blue Shield of California

Blue Shield of California used smart communications to improve member engagement and is on track to grow by 1 million members.

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CASE STUDY Hippo Insurance

Smart Communications helped Hippo Insurance improve claims correspondence. Hippo Insurance used the Conversation Cloud platform. They achieved a 61% increase in efficiency. The solution focused on pe...rsonalized, omnichannel customer conversations. This led to faster and better claims processing for Hippo Insurance.

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Banking Case Studies and Success Stories with SmartCOMM™

CASE STUDY Danske Bank

Danske Bank used Smart Communications to replace its post-trade processing system. The bank needed a better way to manage customer communications. Smart Communications provided a cloud-based CCM plat...form. This helped Danske Bank improve its customer experience. The new system made communication faster and more efficient. The bank now delivers personalized, omnichannel conversations to its customers.

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